Apology, Merry Christmas/ 1 Year Anniversary Sale 20% off EVERYTHING

[EmrldShdwQueen]

Originally Posted by Shadow

Have you tried calling him?

Contact Us:
Pure Canine
info@purecanine.com
402-340-2395
P.O. Box 56
O'Neill Ne, 68763

I sure haven't, but I'm not sure I should have to...of course if something has happened that's different...but if not then anyone running a business should answer their site email. I attempted to contact them about 10 times through YT and through the regular email. It has been several weeks with no contact whatsover, so I feel this is the right step to take.

[chloeandj]

I would contact Admin here also. He is a featured storeowner here and this is what the thread says from Admin:

"Featured Storeowners are held to a high standard and provide a great level of customer service for YorkieTalk members. If you have any problems with a Featured Storeowner, let us know and we can try to work it out for you."

I'm a bit suprised to see him admit to ignoring his customers' orders previously, then do it again.

[EmrldShdwQueen]

Originally Posted by chloeandj

I would contact Admin here also. He is a featured storeowner here and this is what the thread says from Admin:

"Featured Storeowners are held to a high standard and provide a great level of customer service for YorkieTalk members. If you have any problems with a Featured Storeowner, let us know and we can try to work it out for you."

I'm a bit suprised to see him admit to ignoring his customers' orders previously, then do it again.

Oh this is not the first time?

[chloeandj]

Originally Posted by EmrldShdwQueen

Oh this is not the first time?

here is the first part of his post on this thread

"Hi everyone, first off I want to apoligize for anyone that ordered products from me and waited....and waited. I have been sooo busy, with 2 jobs and PureCanine I have neglected many of your orders. I truely apoligize for this. Please check your email if you have been waiting for your order. Most will go out tomorrow morning, if an item is on backorder I will be in contact with you. "

[EmrldShdwQueen]

Originally Posted by chloeandj

here is the first part of his post on this thread

"Hi everyone, first off I want to apoligize for anyone that ordered products from me and waited....and waited. I have been sooo busy, with 2 jobs and PureCanine I have neglected many of your orders. I truely apoligize for this. Please check your email if you have been waiting for your order. Most will go out tomorrow morning, if an item is on backorder I will be in contact with you. "

Oh right, got it...

[Shadow]

Oh I wasn't disagreeing with your actions, I was just wondering if he is taking his calls.

Originally Posted by EmrldShdwQueen

I sure haven't, but I'm not sure I should have to...of course if something has happened that's different...but if not then anyone running a business should answer their site email. I attempted to contact them about 10 times through YT and through the regular email. It has been several weeks with no contact whatsover, so I feel this is the right step to take.

[admin]

This member is not currently a YT Featured Storeowner. We recommend you contact your credit card company and Paypal to file a complaint if you have paid for items that you have not yet received. We will try to contact this member.