Wonderful Breeder in NM that ships

[Buster Brown]

Originally Posted by Diane Schelach

Hello everyone!

Apologies for all the confusion here.

Firebrand Yorkies was formerly owned and operated by Reta and Mike Elliot in New Mexico. Diane & Jerry Schelach, the current owner/operators of Firebrand Yorkies are former customers of the Elliot's.

When the Elliot's considered retirement and shutting down the business they just couldn't bear to end this wonderful line of high quality Yorkies. They offered the Schelach's the business and would have it no other way. They trusted that they would upkeep the beautiful traits of their puppies to the highest standards.

And we do!



Firebrand Yorkies

Just wondering what your health guarantee is and how you deal with a Yorkie that you have sold that has congenital issues?

http://www.yorkietalk.com/forums/gen...ourselves.html

[Diane Schelach]

Originally Posted by Buster Brown

Just wondering what your health guarantee is and how you deal with a Yorkie that you have sold that has congenital issues?

http://www.yorkietalk.com/forums/gen...ourselves.html

Hi Buster,

Thank you for your question.

Each of our puppies receives a wellness check with our veterinarian just before leaving for their new homes. Our contract states that the buyer have the puppy looked at as well by two veterinarians, if a problem such as a congenital issue is found the puppy must be returned to Firebrand Yorkies. If the puppy is not returned within seven [7] days the contract is void.

If the puppy does not make it past two [2] years (more generous than the website currently states) because of a congenital issue and it is proven with an autopsy and vet report, the puppy will be replaced.

We can not guarantee that the puppy have any non-life threatening issues. We also cannot stand behind improper care from the buyer after receiving the puppy.

I hope this helps!

[Buster Brown]

Originally Posted by Diane Schelach

Hi Buster,

Thank you for your question.

Each of our puppies receives a wellness check with our veterinarian just before leaving for their new homes. Our contract states that the buyer have the puppy looked at as well by two veterinarians, if a problem such as a congenital issue is found the puppy must be returned to Firebrand Yorkies. If the puppy is not returned within seven [7] days the contract is void.

If the puppy does not make it past two [2] years (more generous than the website currently states) because of a congenital issue and it is proven with an autopsy and vet report, the puppy will be replaced.

We can not guarantee that the puppy have any non-life threatening issues. We also cannot stand behind improper care from the buyer after receiving the puppy.

I hope this helps!

Sorry but your post is confusing. First you state that if if a problem such as a congenital issue is found the puppy must be returned to Firebrand Yorkies. If the puppy is not returned within seven [7] days the contract is void.
and then you say
If the puppy does not make it past two [2] years (more generous than the website currently states) because of a congenital issue and it is proven with an autopsy and vet report, the puppy will be replaced.

You know that there is no way that most congenital defects do not show up in the first week of ownership and usually if they do it is something that the breeder should have been or has been aware of. So is it seven day (7) or two (2) years for a congenital issue? If it is two years then why is she not honoring the contract in the other post (the one you posted in defending your friend and that I linked too? ) considering they did do an autopsy and did contact her trying to resolve this amicably.
I understand there are both sides but in order to see both sides we need to understand the breeders point of view. I understand you defending your friend and business associate. To you she is a good friend and a good person who is going through difficult times but no matter what is going on in your life if you want to maintain a good reputation in business or in life you need to honor you contracts and try to resolve issues honorably. I hope things can work out for everyone.
As far as my experiences with "Wellness Check" I purchased a Yorkie that came with a wellness check....my dog had kennel cough,giardia, and cocidia but was given a perfect bill of health on his wellness check so I don't hold much faith in wellness checks. Luckily California has puppy lemon laws and once I contacted a lawyer the issue was resolved but I was given a run around before I contacted the lawyer.

[jenskwan]

Originally Posted by Buster Brown

Sorry but your post is confusing. First you state that if if a problem such as a congenital issue is found the puppy must be returned to Firebrand Yorkies. If the puppy is not returned within seven [7] days the contract is void.
and then you say
If the puppy does not make it past two [2] years (more generous than the website currently states) because of a congenital issue and it is proven with an autopsy and vet report, the puppy will be replaced.

You know that there is no way that most congenital defects do not show up in the first week of ownership and usually if they do it is something that the breeder should have been or has been aware of. So is it seven day (7) or two (2) years for a congenital issue? If it is two years then why is she not honoring the contract in the other post (the one you posted in defending your friend and that I linked too? ) considering they did do an autopsy and did contact her trying to resolve this amicably.
I understand there are both sides but in order to see both sides we need to understand the breeders point of view. I understand you defending your friend and business associate. To you she is a good friend and a good person who is going through difficult times but no matter what is going on in your life if you want to maintain a good reputation in business or in life you need to honor you contracts and try to resolve issues honorably. I hope things can work out for everyone.
As far as my experiences with "Wellness Check" I purchased a Yorkie that came with a wellness check....my dog had kennel cough,giardia, and cocidia but was given a perfect bill of health on his wellness check so I don't hold much faith in wellness checks. Luckily California has puppy lemon laws and once I contacted a lawyer the issue was resolved but I was given a run around before I contacted the lawyer.

I am just a Social Media Admin, I am nowhere near as knowledgeable about Yorkie health as an owner or breeder. Sorry, but I can only state what I am reading in the contract I have available to me.

Thank you very much for understanding that there are two sides and we should all wait for both sides to speak before casting judgement or making decisions. I am trying to remain neutral as this is a sensitive issue and deserves the appropriate treatment.

[Diane Schelach]

Originally Posted by Diane Schelach

Hi Buster,

Thank you for your question.

Each of our puppies receives a wellness check with our veterinarian just before leaving for their new homes. Our contract states that the buyer have the puppy looked at as well by two veterinarians, if a problem such as a congenital issue is found the puppy must be returned to Firebrand Yorkies. If the puppy is not returned within seven [7] days the contract is void.

If the puppy does not make it past two [2] years (more generous than the website currently states) because of a congenital issue and it is proven with an autopsy and vet report, the puppy will be replaced.

We can not guarantee that the puppy have any non-life threatening issues. We also cannot stand behind improper care from the buyer after receiving the puppy.

I hope this helps!

This was posted by Jennifer Kwan.

[sugarmamma]

Originally Posted by Diane Schelach

This was posted by Jennifer Kwan.

Why is she posting under 2 different accounts? She was misrepresenting herself as Diane.

[Buster Brown]

Originally Posted by sugarmamma

Why is she posting under 2 different accounts? She was misrepresenting herself as Diane.

Jennifer Kwan is a friend of the breeder and helps monitor their Facebook page. She stated that in her inertial posts so there was no misrepresentation. She initially was responding to the other thread until Diane the breeder came on to address her side of the issue.

[OwnedByJezebel]

Originally Posted by Diane Schelach

This was posted by Jennifer Kwan.

Why would you give her password access to your Yorkie Talk account when she has her own to post under?


What you said was posted by Jennifer, but under your account:

Originally Posted by Diane Schelach

Hi Buster,

Thank you for your question.

Each of our puppies receives a wellness check with our veterinarian just before leaving for their new homes. Our contract states that the buyer have the puppy looked at as well by two veterinarians, if a problem such as a congenital issue is found the puppy must be returned to Firebrand Yorkies. If the puppy is not returned within seven [7] days the contract is void.

If the puppy does not make it past two [2] years (more generous than the website currently states) because of a congenital issue and it is proven with an autopsy and vet report, the puppy will be replaced.

We can not guarantee that the puppy have any non-life threatening issues. We also cannot stand behind improper care from the buyer after receiving the puppy.

I hope this helps!

She claims to be your social media person, and not involved in running the business. The way this is written, it sounds like she knows everything that goes on.

Each of "our" puppies .... "our" contract states .... "we" cannot guarantee. All of her postings are in first person as if she is intimately part of the operation. If she is indeed not part of the operation, wouldn't it be more accurate to state "their" puppies, "their" contract, or "their" guarantee? It's not just this post. She words her posts in this fashion (in first person instead of third) in every post that she has made. She also seems to know so many details -- contract clauses, number of puppies and breedings, etc, for someone that is supposedly in another country and merely handling social media.

And then she posts using two different accounts, one under your name and another under hers?

Color me confused, I have no idea when a post is made from one of your two accounts who is actually doing the keyboarding, or even if you really are two different people.

[Lovetodream88]

Personaly I would not recommend firebrand yorkies. They breed a 3 pound female and there website says they breed for tinies both this a reputable breeder does not do. A friend of the owner also said they get there puppies they sell from other people pretty much like a broker.

[ladyjane]

Originally Posted by Diane Schelach

This was posted by Jennifer Kwan.

LOL I don't know who makes you look worse.....yourself or your friend.

[ladyjane]

Originally Posted by sugarmamma

Why is she posting under 2 different accounts? She was misrepresenting herself as Diane.

My guess is it is ONE person doing this. Just ridiculous, not to mention so utterly unprofessional.

[Opium88]

I just got done reading a thread concerning the WI Firebrand breeder. DO NOT BUY FROM THAT ONE. There is a thread under general yorkshire discussion labeled "read and decide for yourself" that tells a sad story about her line of pups. Just FYI

[Opium88]

Ha! I am on the late train...I hate that they breed "tiny". Because i actually got excited that there was a decent breeder here in NM... but alas... they breed money.

[matese]

Originally Posted by Opium88

I just got done reading a thread concerning the WI Firebrand breeder. DO NOT BUY FROM THAT ONE. There is a thread under general yorkshire discussion labeled "read and decide for yourself" that tells a sad story about her line of pups. Just FYI

I believe everyone knows of both threads, I know I have been following both threads as other members have. But for those that may not know, thanks for the heads up.