What Can I do? - YorkieTalk.com Forums

EmrldShdwQueen · 01-16-2009, 09:28 AM

I have a question. I had a terrible experience with a lady in Oklahoma whom I purchased a female from in August. I still have yet to receive her AKC papers that I was promised I would get the following week. I contacted AKC about a month or two after the transaction and after several months of their research this lady would not respond to their calls and emails and they told me "because you do not have an official bill of sale there is nothing we can do." However, I DO have a wire transfer receipt, emails where she gave me her bank account numbers and referenced that she had received the money and shipped, etc. AND paypal receipts for the deposit and some extra money on shipping that she decided I needed to pay the day of her ship or else she wouldn't do it.

So I still don't understand why her emails and those receipts aren't enough to prove it. To me if they have tried to contact her with no response that would be an AKC red flag and they should be inspecting her or something of the sort. I have read some awful things about her since then. I did not breed the female, her quality was terrible and much different than what this lady described and also her picture was of a different dog. I was told she was 7 lbs and she was 12. I will not be breeding her. HOWEVER, this is not right. I paid a HUGE amount of money for this girl as AKC registered, and have yet to receive her papers. I have emailed and attempted to call the breeder, no response and I doubt I'll get one. If I do I bet it will be ugly. I asked that if she is not gonig to send the AKC papers, I need a partial refund for buying an unregistered dog...but of course no response so far. Since AKC can't help me, what can I do? I will take whatever steps needed to get what I paid for, or at least try to.

I made a huge mistake, so word to the wise, when buying a dog online, be very VERY careful...

Katys mom · 01-16-2009, 10:10 AM

Who was it in OK, there are a lot of them going ou tof business (praise God)?

Sunnie · 01-16-2009, 10:28 AM

I think for the money you paid, maybe the cost of a trip to her home (un announced) is in order

RachelGenson · 01-16-2009, 10:30 AM

Quote:

Originally Posted by Sunnie

I think for the money you paid, maybe the cost of a trip to her home (un announced) is in order

I agree

EmrldShdwQueen · 01-16-2009, 11:15 AM

Lorane Matlock is her name...I know, big mistake...I wasn't aware of all the issues with her until AFTER I had made the transaction.

And I paid $1200 including shipping for a 12 lb unregistered female...

EmrldShdwQueen · 01-16-2009, 11:20 AM

And I HOPE that she IS going out of business, I have seen that statement on her ads before...but I highly doubt it....

jeanietoo · 01-16-2009, 12:01 PM

What about small claims court?

Katys mom · 01-16-2009, 12:49 PM

If you paid with a credit card. I would file a complaint with them ans ask for your money back. The registration is part of the sale.

bchgirl · 01-16-2009, 01:02 PM

On their website AKC expicitly states they will not get involved with non-receipt of papers.

There wasn't any contract?

Probably your only resort is small claims court. Once she was served with papers and ordered to court in another state....I'm pretty certain she'd contact you.

bella_mia_hairy · 01-16-2009, 01:10 PM

If you paid for her by paypal, You could file a complaint! I would look into that route!

AshasMom · 01-16-2009, 01:11 PM

Quote:

Originally Posted by bchgirl

On their website AKC expicitly states they will not get involved with non-receipt of papers.

There wasn't any contract?

Probably your only resort is small claims court. Once she was served with papers and ordered to court in another state....I'm pretty certain she'd contact you.

I agree!

bchgirl · 01-16-2009, 01:16 PM

Quote:

Originally Posted by bella_mia_hairy

If you paid for her by paypal, You could file a complaint! I would look into that route!

It's too late for that. You only have 45 days from the date of transaction to file a compliant with paypal.

phfgkl · 01-16-2009, 01:28 PM

Nicki I am so sorry. This is why I don't like AKC, they screwed around with me once a long time ago, so, now I don't even register with them anymore. Of course, I know you breed, so you really got taken. Wish there was some way I could help you.

spr377 · 01-16-2009, 02:09 PM

I just looked at Lorane Matlock's website. I am always leery of people who have to "advertise" that they are religious. Actions always speak louder than words, and in her case, her non-action speaks volumes!

Yorkiekids · 01-16-2009, 02:39 PM

PayPal will work with you to get some of your money back if you paid through them. They aren't the fastest, but if you keep pushing them you will be compensated.

01-16-2009, 09:28 AM	#1
EmrldShdwQueen No Longer a Member Join Date: Aug 2007 Location: US Posts: 3,987	What Can I do? I have a question. I had a terrible experience with a lady in Oklahoma whom I purchased a female from in August. I still have yet to receive her AKC papers that I was promised I would get the following week. I contacted AKC about a month or two after the transaction and after several months of their research this lady would not respond to their calls and emails and they told me "because you do not have an official bill of sale there is nothing we can do." However, I DO have a wire transfer receipt, emails where she gave me her bank account numbers and referenced that she had received the money and shipped, etc. AND paypal receipts for the deposit and some extra money on shipping that she decided I needed to pay the day of her ship or else she wouldn't do it. So I still don't understand why her emails and those receipts aren't enough to prove it. To me if they have tried to contact her with no response that would be an AKC red flag and they should be inspecting her or something of the sort. I have read some awful things about her since then. I did not breed the female, her quality was terrible and much different than what this lady described and also her picture was of a different dog. I was told she was 7 lbs and she was 12. I will not be breeding her. HOWEVER, this is not right. I paid a HUGE amount of money for this girl as AKC registered, and have yet to receive her papers. I have emailed and attempted to call the breeder, no response and I doubt I'll get one. If I do I bet it will be ugly. I asked that if she is not gonig to send the AKC papers, I need a partial refund for buying an unregistered dog...but of course no response so far. Since AKC can't help me, what can I do? I will take whatever steps needed to get what I paid for, or at least try to. I made a huge mistake, so word to the wise, when buying a dog online, be very VERY careful... Last edited by EmrldShdwQueen; 01-16-2009 at 09:30 AM.

01-16-2009, 10:28 AM	#3
Sunnie Donating YT 3000 Club Member Join Date: Jul 2006 Location: So. California Posts: 4,057	I think for the money you paid, maybe the cost of a trip to her home (un announced) is in order __________________ Sonya, Owned by Ladybug, Tilly, Sunshine, Beamer, Rainbow, Sonny and Righteous RIP Sunnie (11/12/2003-7/31/2009)

01-16-2009, 01:02 PM	#9
bchgirl Donating YT 10K Club Member Join Date: Apr 2005 Location: at da beach Posts: 15,444 Blog Entries: 2	On their website AKC expicitly states they will not get involved with non-receipt of papers. There wasn't any contract? Probably your only resort is small claims court. Once she was served with papers and ordered to court in another state....I'm pretty certain she'd contact you. __________________ Deb, Reese, Reggie, Frazier, Libby, Sidney, & Bodie Trace & Ramsey who watch over us www.biewersbythebay.com

01-16-2009, 01:10 PM	#10
bella_mia_hairy YT 500 Club Member Join Date: May 2007 Location: IN Posts: 507	If you paid for her by paypal, You could file a complaint! I would look into that route! __________________ *Proud Momma* to Isabella: Mia Francesca Hairy Winston Prince Lorenzo Chloe Poopette Sheik Rudolfo Valentino

01-16-2009, 02:09 PM	#14
spr377 Donating Yorkie Yakker Join Date: Jun 2007 Location: Upstate, NY Posts: 2,015	I just looked at Lorane Matlock's website. I am always leery of people who have to "advertise" that they are religious. Actions always speak louder than words, and in her case, her non-action speaks volumes! __________________ Piper Leo Baby Piccolo

01-16-2009, 10:10 AM	#2
Katys mom I love yorkie kisses Donating Member Join Date: Mar 2006 Location: Oklahoma Posts: 1,751	Who was it in OK, there are a lot of them going ou tof business (praise God)?

01-16-2009, 11:15 AM	#5
EmrldShdwQueen No Longer a Member Join Date: Aug 2007 Location: US Posts: 3,987	Lorane Matlock is her name...I know, big mistake...I wasn't aware of all the issues with her until AFTER I had made the transaction. And I paid $1200 including shipping for a 12 lb unregistered female...

01-16-2009, 11:20 AM	#6
EmrldShdwQueen No Longer a Member Join Date: Aug 2007 Location: US Posts: 3,987	And I HOPE that she IS going out of business, I have seen that statement on her ads before...but I highly doubt it....

01-16-2009, 12:01 PM	#7
jeanietoo YT 500 Club Member Join Date: Jul 2006 Location: pennsylvania Posts: 783	What about small claims court?

01-16-2009, 12:49 PM	#8
Katys mom I love yorkie kisses Donating Member Join Date: Mar 2006 Location: Oklahoma Posts: 1,751	If you paid with a credit card. I would file a complaint with them ans ask for your money back. The registration is part of the sale.

01-16-2009, 01:28 PM	#13
phfgkl BANNED! Join Date: Oct 2008 Location: South Carolina Posts: 2,376	Nicki I am so sorry. This is why I don't like AKC, they screwed around with me once a long time ago, so, now I don't even register with them anymore. Of course, I know you breed, so you really got taken. Wish there was some way I could help you.

01-16-2009, 02:39 PM	#15
Yorkiekids Piper & Sebastian Donating Member Join Date: Jul 2007 Location: florida Posts: 14,495	PayPal will work with you to get some of your money back if you paid through them. They aren't the fastest, but if you keep pushing them you will be compensated. __________________ Susan, Piper ,Harley & Suiki