OMG. My daughter took Max to the groomer friday. Only for a simple eye scoop, nail trim and gland extraction. She picked him up and they had cropped his tail. No other hair was touched. Just chopped off 4-5 inches of his tail fountain. It looks like it was done with a weed wacker. I was so upset to see my LONG haired baby with a numb of a tail. I called the shop and they appologized but that won't bring back his beautiful tail fountain. I think he knows he looks funny now. They gave me my money...