*****I would suggest the seller start using Paypal. She will have to raise her prices to cover the fees, but all disputes can be resolved through them. It really is the best way to do business for both the buyer and seller.*****

if it was a sale with paypal they would hold the money and the buyer would have been accredited the money until the buyer would release the funds...
i had it on a sale i made shipment to The orient...it took a month to get there surface so paypal put a hold on the funds till the buyer okayed that the parcel arrived...no malice intended..
but sales over the internet are all on the HONOR SYSTEM..and hopefully the buyer and seller are HONORABLE !:animal-pa



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That would have been my red light: Why does this buyer NOT have a paypal account?

Already had one but lost it? To have an online business, one needs paypal. A must really or you get a whole bunch of this.

But yeah - why would a seller NOT have paypal as to avoid all of this and do e-commerce the professional and dependable way it should be done as I do with my photography?

That would have been a HUGE flag for me. No paypal? Hrm...

International sales are handled a little differently by Paypal since they can't be tracked.

Sales here within the US can be tracked through Paypal as you can print your shipping labels out directly from your account and get delivery confirmation. It really is the safest way to conduct business for both buyer and seller.

Yes we did that the postal through paypal and believe it or not the buyer could track the package no problem he knew which ship it was on and then later the postal sector it was in and knew the day it would arrive at the museum....
but it was the time factor via surface and paypal actual backed the buyer to make sure they did not loose the chance to recoup their funds incase there was a problem..but once the shipmentt arrived the buyer release the funds agian and we got paid....This can happen in the USA Canada and Europe as well...
Paypal holds the funds for clearing to the seller and the Buyer must okay it ...the seller must prove their case not the buyer... buyer protection !

[quote=Little One;2596537]
thought u were going to the beach??:sun:;)
It's really not the only element........Adrianna has clearly come on here to state what happened. Then, words/statements get twisted around?? Some jump to conclusions without reading everything in it's entirety, etc.
She said she re-ordered the small & was waiting for it. Adrianna has stated she would refund the $20 for the small.
Asking the seller to pay for shipping on returning the first item, size medium is ridiculous! Adrianna was trying to help a YT member with requests of sizing and changing her mind about first item that arrived.

Hmmm..... I have used Paypal for my bow business for six years and never have Paypal hold funds until the package is received. I can transfer them to my bank account immediately.

Here in the US Paypal does not offer seller protection on international purchases because they cannot verify addresses.

This is way off topic anyway as the business transaction in dispute was domestic, I believe.

that is GREAT ! because it is due to no delays in the shipment..if there was a delay in ur shipment prior to 45 days Paypal would refund the money to the buyer ... as you only have 45 days to get ur money back as a buyer world wide on Paypal ...

Not exactly. Sales within the US are different. When the buyer pays it goes immediately into the seller's account. Only after a dispute has been entered does Paypal get involved and possibly require payment back from the seller. I have sold a lot of things on paypal and the money was always available to me immediately. There is never a hold put on the money.

I like paypal too. Saves a lot of hassle and does provide dispute resolution and buyer protection through paypal. But there are a lot of vendors that do not like paypal and I can't fault them for not using them. But I won't send money orders either.

Oops... duplication as I see Ladymom has already said the same thing.....

same here the money is available immediately..but if the buyer does not receive the merchandise just prior to the 45 days the funds will be reversed from the sellers to the buyers account and then the dispute starts..not common here or the USA..but it does happen
the BUYER is Always RIGHT ! till it is resolved ....

If you sell on ebay receiving funds from paypal has changed. The funds are held until the buyer leaves feedback or 21 days without a dispute.

After being burned by a seller who accepted money orders only....I elected never to purchase anything that way again. Not to mention it was so much faster and easier to pay via paypal. Btw, that's another change on ebay...the only payment method allowed is paypal.

Well those are the cons of buying over the internet...
i always keep in mind the risk factor
and the question ....
How much am i willing to lose if things go wrong!
Nothing is forever nor perfect...
Be Happy with this Day and for all it has to offer
We are Happy just cause it is SUNNY 2DAY:D

Well friends it is April 27th and the mail has come with no refund in it....we had quite a debate on who and what could have been done to make this a more pleasant experience.

I for one am very disappointed with this experience. I have not told any untruths....I was first promised a shippment of my purchase on 3/27 and that it would be sent out by the 30 or 31 with the tracking number sent to me....tracking number never received....I inquired...on April 6 I was told that I would receive a refund instead....I said ok....refund not received to date.

I now have to go for blood work ordered by my cardiologist tomorrow....I don't want my count to be off by the stress involved in this situation....I have already experienced enough with this purchase. I see no reason why I should give money to any vendor whether it be $20 or $2,000 for them to treat the situation with disinterest or indifference.

This will be my last statement on this thread regarding this as I said I have appointments to keep.

I would like to thank those of you who have tried to explain the kind of confusion that has been generated by the way this transaction was handled.

I think I had every right to question the status of my purchase when I did not receive the tracking number and if that was taken as too much pressure then I appologize but my pruchase is my concern....I too am in business and when I am asked a question I answere it or I know people will get more concerned then is necessary.

I would also like to thank those of you who had understood my position and most likely stilll do and those of you who had PM'ed me to let me know how they felt.

I will stay in touch with you.

But it appears that I will have to take this to a different arena because there appears to be no change in the handeling of this transaction.

To Admin thank you for the opportunity for all of us to air our differences regarding the importance of selling and receiving merchandise. I am not a fighter and do not wish to involve you or any others in having to mediate something that can so easily be resolved....I will understand if the thread is closed down....

Tina

Tina, i'm sorry you still haven not received your refund check. I was hoping you would receive it today and this would all be over.

This is really ridiculous. It doesn't matter what happened between the seller and the buyer before the refund was offered. People can go back and forth, like they have, saying who is right and who is wrong, but honestly it doesn't matter. This could have been resolved in the beginning of the month and NONE of this would have been made public. Once the refund was offered it should have been sent out immediately. This entire thing could have been avoided.

I don't have a paypal account, does this make me questionable?
Many people don't even have a credit card! I don't think that makes
them anything less than responsible.

I would like to share my own personal experience with Adrianna in this situation. I just wanna say she is a VERY Busy person, which is no excuse for not refunding your money, however I also had an order with her that took an exceptionally long time, and i DID get nervous because i had paid with a money order, however she is nothing but truthful and honest about stuff. Yes it can be frustrating, but Im sure you will get your money back soon.

In the future, if Adrianna did not have such a great background with selling things On YT, i would not send a money order because there is no way of tracking it. I would never do this in the future with someone that hasnt sold many things. However, i felt Adrianna, although mayber slower then some at getting things sent out, i feel confident she will make this right:) She is a very nice lady and very honest.... I will be purchasing things from her in the future, UNLESS i need ASAP:):) I hope you get your money back soon- Im sure she will give it back to u....