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I just wonder if you informed the buyer you were selling the second hoodie, so she could of said if she already the sent payment before you sold it. If you sold it without warning, that would be bad without giving her a chance to respond but if you did with a timeline then I understand. Also if you agreed to send the money and confirmation number out last Monday, why did you not? I really want this to be fair for both sides and can't wait till this is all over. |
TINA DID NOT BUY THE HOODIE ON THE SALE THREAD, THE HOODIE ISN'T EVEN ON THERE Please read again, she purchased it months ago and then purchased another of the same hoodie because the size was wrong and SHE DECIDED TO SEND PAYMENT LATER THAN SHE STATED AND I HAPPENED TO BE MOVING AT THE TIME SHE FINALLY SENT IT. Everyone else got their items from that SALE JUST FINE, EVEN WHILE I WAS MOVING..I SHIPPED DAILY REGARDLESS... I AM NOT SAYING MOVING WAS AN "EXCUSE" ----->>>>>> Moving just threw a WRENCH IN THE TRANSACTION AND CAUSED THE REPLACEMENT HOODIE (for the one I SOLD SINCE I THOUGHT SHE WASN'T SENDING PAYMENT WAS GONE) T GET DETOURED . AND I DID MOVE UNEXPECTEDLY SO PEOPLE DO MOVE THAT WAY! AN OPPORTUNITY CAME OUR WAY AND WE TOOK IT AND RAN along with that opportunity came 3 weeks of home improvements on the new home and a very UNEXPECTED AND QUICK MOVE, so please do not make I do not have to read your posts.. I have read them.. and you my girl no matter wether something was on your sale page or not.. but when people that sell go on a vacation they state they will be closed. Like your moving.. you should have told the buyer.. I am moving and have not got the time to purchase items and have them shipped to me and then have no time to worry about shipping.. next you state clearly you did not save her addie.. something you should know or at least contact with a reply to a message from buyer saying... ya know I cannot find your addie.. sounds like you did not communicate is another point I am making.. I also realize you were in fact trying to please a customer by saying you would get the other size.. but again you put yourself into this with a move so two places to addies.. my point are not where things are sold.. the issue is.. they were sold.. you moved and now are saying this is a huge reason for delay... many selles here when moving or going away.. have cut off dates is what I am saying... so maybe you should read our posts... anne |
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This thread is absolutely ridiculous!!!!!! ALL over 20 flipping bucks!!!!! :rolleyes: And all because Adrianna was trying to PLEASE a customer by EXCHANGING a hoodie she already had for a bit!!!! Unbelievable!!!!! Adrianna...I would IGNORE any further comments on this THREAD you have EXPLAINED YOURSELF MORE THAN ENOUGH TO EVERYONE!!!! YOU DON"T OWE ANYONE ELSE ANYTHING!!!! Except...TINAV...hopefully she'll get her money soon...and can go on and purchase from your higher competitors! Something she might regret later...LOL But that's her problem... I have purchased NUMEROUS times from Adrianna and have NEVER HAD ANY PROBLEMS!!!!! SO Buyer Beware is RIDICULOUS!!!! And if people don't like her Money/Order policy for paying.....then go elsewhere!! I'm sure you will find SEVERAL people that take other forms of payment..and would be glad to sell to you at the 185% markup...LOL :p Peace out!! :D this will be my first and LAST comment on this thread...:rolleyes: |
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"you" ? I think more communication should of happened on the seller's part also. You own a business, you act professional and do not let personal issues excuse you from your business deals. The payment should of been sent out at least last Monday as the seller agreed upon. It still has not been sent. I can't wait for the happy ending tomorrow! I know that annamalyssa will let us know the payment has been sent and everyone can move on! |
[QUOTE=annamalyssa;2596250]Just to Clarify... BOTH WERE NOT BEING RETURNED *Tina Bought a MEDIUM Hoodie *She got the Hoodie *a few days or maybe a week after getting it she decided she didn't like the way it fit so maybe she wanted a Small. *She asked If I'd get her a Small Come on tell the truth You said you had the small and was holding it for me or I would have not sent you the "money order" You did not say at any time that you had to order it or might not be able to get it These issues are now dead any way...where is the refund...why was the tracking number not sent?????? DID you send the refund as you promised!!!!!! Why why why do you waste such time and energy on all this negativity....I have a life to live a resposibilities to attend to...this waiting waiting waiting for $20 from you is misery that is so unnecessary if you would just do the right thing and say when you sent the refund (as long as you are posting on here) and why the tracking number was not sent. Why did you not comply with your own "statement"....right there is the proof of how you work. You say something and don't follow thru....where is the tracking number , what is your reason for not sending it, why are you letting this get so out of hand????? You choose to ceate a commotion over this instead of simply complying with what you say that you do...I don't see that you have done what you say that you do.....where is the tracking number????? I am very tried of having to question over and over agian...was the refund sent and why did you not send the tracking number?????? And please DO NOT lie about what I have said to you....enough of this confusion that you are trying to create....just admit that you did not do the timely thing when it came to sending a refund AND you did not have the product when I sent the money and you DID NOT notify me of that even after you had received my money.....AND I AM TRIED OF SAYING THIS OVER AND OVER AGIAN......I also have the PM's that you sent to me that I have not posted here..so really do not twist things around. Tina |
I know that we are free to review sellers here but there is a line between review and libel. When you say someone "has stolen your money" -- that is libel. Remember this person has NOT been waiting a month on a refund! That is the timeline of the whole convoluted transaction. That is all the time to wait patiently on a money order, when it did not show up, sell the time to someone else, then the payment did show up, the seller had to order another one, the company misrouted the order, the seller waits for a new one, back and forth requests to keep 2 hoodies for over a month before returning one, etc, etc, etc..... So she did not get the refund the day she demanded it! Everyone needs to look at the actual facts. This seller is demanding so very much more of this seller than she herself is willing to do -- i.e. how long did it take for her to send the money order? And I have to tell you if it was me and someone talked to me the way this buyer is and has, before many of her posts were deleted from other threads, I might get a little slow making the trip to the post office to pay yet more postage and tracking fees for this person too! People are saying untrue things in this thread. They say -- why did the seller not say that earlier?, when if they scroll up to the first of this thread they will see she did come on here and say she would send the refund. Then the buyer comes on and says "Tell the truth -- you said you had the small and was holding it for me" when just a few posts before that the seller did explain that she had the small and did hold it for a period of time but then went ahead and sold it when payment did not come, then payment showed up after that. She was trying to clear out, she could not hold merchandise for ever! That is a known policy when people offer up merchandise. I have seen it happen several times before. When someone does not send payment in a timely manner, the seller sells to another buyer. I got to buy an item due to the first bidder not paying on time. Why should they just keep passing up buyers when someone does not pay? Then the whole business about her "blaming the delay on moving" when her post says she is not blaming it on the move at all, just that that was the reason for the shipment getting detoured. Her sale had already been finalized before the move. This buyer went way overboard with requests for keeping two of the hoodies and sending one back after the GE!!!! That sort of tells you what she expects between herself and a seller. She wants it all with no responsibility on her end. The "customer is always right" policy does have its limitations. Sellers should not have to allow a customer to completely take charge of a transaction. The seller is ultimately responsible and they should have some control over the situation! If the Buyer's whole life is really being but in to such "misery" over waiting for $20 as she says, so much so that she has to send a chaotic post that repeats itself over and over, is so abound with repetitive punctuation marks, use of angry red, and capitalization, that I am tempted to open up the old psych text books for clues, then maybe we should all just send her a dollar and be done with. The seller is approaching this a lot calmer than I would be under the circumstances. Remember, she is still on the hook for the other hoodie that this person ordered, one that she had to order extra but was still letting her have for the clearance price. That in itself tells you she bent over backwards to make the customer happy. Since she had not sent the money order in a timely manner, in actuality the seller was within her rights not to give her the reduced price on another one. I would also block anyone who sent me abusive PMs. Everyone needs to quit jumping on the seller and give some time to let her send the refund. It is Monday now, and I am sure she will take care of it when the post office opens. Don't run off this seller! This same sort of thing happened to another YT vendor recently. I think she too was doing nothing wrong but had to endure the accusations and potential loss of business over time. As buyers we need to display a bit of patience and understanding ourselves. This is not a life or death matter, it is a doggy hoodie and $20 at question, so we should try to find it in our hearts to be a little kind and keep the actual facts in perspective. A little Golden Rule and none of this would be an issue now. |
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The buyer has EVERY right to be upset. I know neither of these ladies but right is right and wrong is wrong. I call it like I see it. I see this as being very WRONG. Quick to answer prospective buyers questions. Avoids concerns of the buyers by not returning product, money order or a valid excuse. W R O N G ! This isnt about 20.00 to the buyer. Its about her making an order - paying for an item thats not even able to be produced by the seller, THEN being completely avoided. The OP did the right thing. It was obviously her only recourse as NOW things are getting done: refund or product! When before, the OP was sitting in silence feeling ripped off. At Least now she is getting the attention this matter deserves. I applaud her! :thumbup: |
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I don't know either of them either. But, I do know this is the first claim against the seller that I have read and she has sold lots of merchandise here. A seller's past record accounts for something too. I also look at the tone each has approached the situation. Just the title of this thread was enough! It could have easily said "Have not received refund" but no -- theatrics were chosen instead. |
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Seller sold an item she DID NOT HAVE TO PRODUCE Seller ignored buyers questions and concerns. Yet, has plenty of time to tend to potential sales PMs. No time to deal with what she has already sold. The seller got sick of her COMPLETELY and BLOCKED HER. God that speaks volumes. Had the OP not made this public - what would another recourse have been? Nothing. She has no other recourse. Again, she did the right thing making this public. And I admire her for not allowing ANYONE to mess her over. Good girl! Thats it in a nut shell - all the rest is saturated colorful drama. I dont miss much. ;) But I dont have time to deal with this drama as I have said my piece concerning the matter. Time to hit the beach! Y'all have an AWESOME day! |
[quote=tinav;2596356] Quote:
If you read her post......CLEARLY states: * I HELD THE SMALL AND PAYMENT NEVER CAME SO I SOLD THE SMALL... *A bit after I sold the Small PAYMENT ARRIVED. |
[quote=YorkichonBella;2596526] Quote:
See? 'You said you had the small and was holding it for me or I would have not sent you the "money order"'. (The only element of all of this that matters) As an obviously successful business woman myself, the benefit of the doubt ALWAYS goes to the buyer! Always. The Buyer is always right. Period. :thumbup: |
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Also, if she had bought the item through an online boutique with a credit card, it usually takes one or two billing cycles to get a refund. I would suggest the seller start using Paypal. She will have to raise her prices to cover the fees, but all disputes can be resolved through them. It really is the best way to do business for both the buyer and seller. |
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