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-   -   annamalyssa has stolen my money (https://www.yorkietalk.com/forums/yt-seller-feedback-seller-reviews/170385-annamalyssa-has-stolen-my-money.html)

YoRkiE Te aMo 04-27-2009 06:17 AM

*****I would suggest the seller start using Paypal. She will have to raise her prices to cover the fees, but all disputes can be resolved through them. It really is the best way to do business for both the buyer and seller.*****

if it was a sale with paypal they would hold the money and the buyer would have been accredited the money until the buyer would release the funds...
i had it on a sale i made shipment to The orient...it took a month to get there surface so paypal put a hold on the funds till the buyer okayed that the parcel arrived...no malice intended..
but sales over the internet are all on the HONOR SYSTEM..and hopefully the buyer and seller are HONORABLE !:animal-pa



__________________

Little One 04-27-2009 06:19 AM

That would have been my red light: Why does this buyer NOT have a paypal account?

Already had one but lost it? To have an online business, one needs paypal. A must really or you get a whole bunch of this.

But yeah - why would a seller NOT have paypal as to avoid all of this and do e-commerce the professional and dependable way it should be done as I do with my photography?

That would have been a HUGE flag for me. No paypal? Hrm...

Ladymom 04-27-2009 06:24 AM

Quote:

Originally Posted by YoRkiE Te aMo (Post 2596547)
*****I would suggest the seller start using Paypal. She will have to raise her prices to cover the fees, but all disputes can be resolved through them. It really is the best way to do business for both the buyer and seller.*****

if it was a sale with paypal they would hold the money and the buyer would have been accredited the money until the buyer would release the funds...
i had it on a sale i made shipment to The orient...it took a month to get there surface so paypal put a hold on the funds till the buyer okayed that the parcel arrived...no malice intended..
but sales over the internet are all on the HONOR SYSTEM..and hopefully the buyer and seller are HONORABLE !:animal-pa



__________________

International sales are handled a little differently by Paypal since they can't be tracked.

Sales here within the US can be tracked through Paypal as you can print your shipping labels out directly from your account and get delivery confirmation. It really is the safest way to conduct business for both buyer and seller.

YoRkiE Te aMo 04-27-2009 06:30 AM

Yes we did that the postal through paypal and believe it or not the buyer could track the package no problem he knew which ship it was on and then later the postal sector it was in and knew the day it would arrive at the museum....
but it was the time factor via surface and paypal actual backed the buyer to make sure they did not loose the chance to recoup their funds incase there was a problem..but once the shipmentt arrived the buyer release the funds agian and we got paid....This can happen in the USA Canada and Europe as well...
Paypal holds the funds for clearing to the seller and the Buyer must okay it ...the seller must prove their case not the buyer... buyer protection !

YorkichonBella 04-27-2009 06:35 AM

[quote=Little One;2596537]
Quote:

Originally Posted by YorkichonBella (Post 2596526)

:yeahthat:

See?

'You said you had the small and was holding it for me or I would have not sent you the "money order"'.

(The only element of all of this that matters)

As an obviously successful business woman myself, the benefit of the doubt ALWAYS goes to the buyer! Always. The Buyer is always right. Period. :thumbup:


thought u were going to the beach??:sun:;)
It's really not the only element........Adrianna has clearly come on here to state what happened. Then, words/statements get twisted around?? Some jump to conclusions without reading everything in it's entirety, etc.
She said she re-ordered the small & was waiting for it. Adrianna has stated she would refund the $20 for the small.
Asking the seller to pay for shipping on returning the first item, size medium is ridiculous! Adrianna was trying to help a YT member with requests of sizing and changing her mind about first item that arrived.

Ladymom 04-27-2009 06:38 AM

Quote:

Originally Posted by YoRkiE Te aMo (Post 2596572)
Yes we did that the postal through paypal and believe it or not the buyer could track the package no problem he knew which ship it was on and then later the postal sector it was in and knew the day it would arrive at the museum....
but it was the time factor via surface and paypal actual backed the buyer to make sure they did not loose the chance to recoup their funds incase there was a problem..but once the shipmentt arrived the buyer release the funds agian and we got paid....This can happen in the USA Canada and Europe as well...
Paypal holds the funds for clearing to the seller and the Buyer must okay it ...the seller must prove their case not the buyer... buyer protection !


Hmmm..... I have used Paypal for my bow business for six years and never have Paypal hold funds until the package is received. I can transfer them to my bank account immediately.

Here in the US Paypal does not offer seller protection on international purchases because they cannot verify addresses.

This is way off topic anyway as the business transaction in dispute was domestic, I believe.

YoRkiE Te aMo 04-27-2009 07:00 AM

Quote:

Originally Posted by Ladymom (Post 2596579)
Hmmm..... I have used Paypal for my bow business for six years and never have Paypal hold funds until the package is received. I can transfer them to my bank account immediately.

Here in the US Paypal does not offer seller protection on international purchases because they cannot verify addresses.

This is way off topic anyway as the business transaction in dispute was domestic, I believe.

that is GREAT ! because it is due to no delays in the shipment..if there was a delay in ur shipment prior to 45 days Paypal would refund the money to the buyer ... as you only have 45 days to get ur money back as a buyer world wide on Paypal ...

FlDebra 04-27-2009 08:10 AM

Quote:

Originally Posted by YoRkiE Te aMo (Post 2596572)
....This can happen in the USA Canada and Europe as well.....Paypal holds the funds for clearing to the seller and the Buyer must okay it ...the seller must prove their case not the buyer... buyer protection !

Not exactly. Sales within the US are different. When the buyer pays it goes immediately into the seller's account. Only after a dispute has been entered does Paypal get involved and possibly require payment back from the seller. I have sold a lot of things on paypal and the money was always available to me immediately. There is never a hold put on the money.

I like paypal too. Saves a lot of hassle and does provide dispute resolution and buyer protection through paypal. But there are a lot of vendors that do not like paypal and I can't fault them for not using them. But I won't send money orders either.

Oops... duplication as I see Ladymom has already said the same thing.....

YoRkiE Te aMo 04-27-2009 08:34 AM

same here the money is available immediately..but if the buyer does not receive the merchandise just prior to the 45 days the funds will be reversed from the sellers to the buyers account and then the dispute starts..not common here or the USA..but it does happen
the BUYER is Always RIGHT ! till it is resolved ....

bchgirl 04-27-2009 08:35 AM

Quote:

Originally Posted by FlDebra (Post 2596685)
Not exactly. Sales within the US are different. When the buyer pays it goes immediately into the seller's account. Only after a dispute has been entered does Paypal get involved and possibly require payment back from the seller. I have sold a lot of things on paypal and the money was always available to me immediately. There is never a hold put on the money.

I like paypal too. Saves a lot of hassle and does provide dispute resolution and buyer protection through paypal. But there are a lot of vendors that do not like paypal and I can't fault them for not using them. But I won't send money orders either.

Oops... duplication as I see Ladymom has already said the same thing.....

If you sell on ebay receiving funds from paypal has changed. The funds are held until the buyer leaves feedback or 21 days without a dispute.

After being burned by a seller who accepted money orders only....I elected never to purchase anything that way again. Not to mention it was so much faster and easier to pay via paypal. Btw, that's another change on ebay...the only payment method allowed is paypal.

YoRkiE Te aMo 04-27-2009 08:48 AM

Well those are the cons of buying over the internet...
i always keep in mind the risk factor
and the question ....
How much am i willing to lose if things go wrong!
Nothing is forever nor perfect...
Be Happy with this Day and for all it has to offer
We are Happy just cause it is SUNNY 2DAY:D

tinav 04-27-2009 09:12 AM

Well friends it is April 27th and the mail has come with no refund in it....we had quite a debate on who and what could have been done to make this a more pleasant experience.

I for one am very disappointed with this experience. I have not told any untruths....I was first promised a shippment of my purchase on 3/27 and that it would be sent out by the 30 or 31 with the tracking number sent to me....tracking number never received....I inquired...on April 6 I was told that I would receive a refund instead....I said ok....refund not received to date.

I now have to go for blood work ordered by my cardiologist tomorrow....I don't want my count to be off by the stress involved in this situation....I have already experienced enough with this purchase. I see no reason why I should give money to any vendor whether it be $20 or $2,000 for them to treat the situation with disinterest or indifference.

This will be my last statement on this thread regarding this as I said I have appointments to keep.

I would like to thank those of you who have tried to explain the kind of confusion that has been generated by the way this transaction was handled.

I think I had every right to question the status of my purchase when I did not receive the tracking number and if that was taken as too much pressure then I appologize but my pruchase is my concern....I too am in business and when I am asked a question I answere it or I know people will get more concerned then is necessary.

I would also like to thank those of you who had understood my position and most likely stilll do and those of you who had PM'ed me to let me know how they felt.

I will stay in touch with you.

But it appears that I will have to take this to a different arena because there appears to be no change in the handeling of this transaction.

To Admin thank you for the opportunity for all of us to air our differences regarding the importance of selling and receiving merchandise. I am not a fighter and do not wish to involve you or any others in having to mediate something that can so easily be resolved....I will understand if the thread is closed down....

Tina

kalina82 04-27-2009 09:40 AM

Tina, i'm sorry you still haven not received your refund check. I was hoping you would receive it today and this would all be over.

This is really ridiculous. It doesn't matter what happened between the seller and the buyer before the refund was offered. People can go back and forth, like they have, saying who is right and who is wrong, but honestly it doesn't matter. This could have been resolved in the beginning of the month and NONE of this would have been made public. Once the refund was offered it should have been sent out immediately. This entire thing could have been avoided.

ARCHIE 04-27-2009 09:54 AM

Quote:

Originally Posted by Little One (Post 2596553)
That would have been my red light: Why does this buyer NOT have a paypal account?

Already had one but lost it? To have an online business, one needs paypal. A must really or you get a whole bunch of this.

But yeah - why would a seller NOT have paypal as to avoid all of this and do e-commerce the professional and dependable way it should be done as I do with my photography?

That would have been a HUGE flag for me. No paypal? Hrm...




I don't have a paypal account, does this make me questionable?
Many people don't even have a credit card! I don't think that makes
them anything less than responsible.

Yorkielove1 04-27-2009 10:02 AM

I would like to share my own personal experience with Adrianna in this situation. I just wanna say she is a VERY Busy person, which is no excuse for not refunding your money, however I also had an order with her that took an exceptionally long time, and i DID get nervous because i had paid with a money order, however she is nothing but truthful and honest about stuff. Yes it can be frustrating, but Im sure you will get your money back soon.

In the future, if Adrianna did not have such a great background with selling things On YT, i would not send a money order because there is no way of tracking it. I would never do this in the future with someone that hasnt sold many things. However, i felt Adrianna, although mayber slower then some at getting things sent out, i feel confident she will make this right:) She is a very nice lady and very honest.... I will be purchasing things from her in the future, UNLESS i need ASAP:):) I hope you get your money back soon- Im sure she will give it back to u....

Ladymom 04-27-2009 10:04 AM

Quote:

Originally Posted by ARCHIE (Post 2596853)
I don't have a paypal account, does this make me questionable?
Many people don't even have a credit card! I don't think that makes
them anything less than responsible.


I think she was questioning why the seller didn't use Paypal, not the buyer. Of course not everyone has a Paypal account, but it is almost essential for a seller IMO.

99% of my bow orders are paid by Paypal. Of course I lose money on the fees, but it is a much safer and more professional way to do e-commerce for both buyer and seller. As a buyer, I always choose the Paypal option over paying with a credit card whenever possible.

OP, why don't you request that this thread be closed since you are not going to post in it anymore? No point to keep it open anymore.

Yorkielove1 04-27-2009 10:06 AM

ok ONE more thing.. sorry:) The seller doesnt take paypal, she requires money orders.. the other thing is, The title of this thread is very hurtful!! "Stolen" your money? I dont think that was her intention at all...ok - thats all i wanted to say!!!:rolleyes:

manolos mom 04-27-2009 10:57 AM

My Opinion, this is so childish and needs to be handled by the Seller and Buyer only. If the Buyer has a problem with the Seller, please file a law suit, dont destroy one another with your tongue. Your Tongue is your worst enemy. This is just not right.

bchgirl 04-27-2009 11:00 AM

Quote:

Originally Posted by manolos mom (Post 2596968)
My Opinion, this is so childish and needs to be handled by the Seller and Buyer only. If the Buyer has a problem with the Seller, please file a law suit, dont destroy one another with your tongue. Your Tongue is your worst enemy. This is just not right.

I think that's pretty hard to accomplish as the seller has blocked all communication from the buyer.

Miao 04-27-2009 11:12 AM

Quote:

Originally Posted by stedmansmommy (Post 2595530)
LOL. I'm sorry girl, but I just *HAD* to comment on that...it really made me laugh out loud! :D

I had to laugh at that too. ;)

Quote:

Originally Posted by stedmansmommy (Post 2595530)
It really is your business as to what you sell your items for. Obviously, most people are going to buy from whoever has the cheapest prices

I agree with that completely.

Quote:

Originally Posted by stedmansmommy (Post 2595530)
I don't know TOO many people that will see the same exact item and CHOOSE to buy the one with the higher price tag :confused: It's just like shopping for a car - you are going to buy from whichever dealership gives you the best deal. IMO, it's pretty much just common sense on that one.

Unfortunately, or fortunately, depending on where you're looking in from, I happen to be one of those people. LOL. I would knowingly choose to buy from someone with a higher price tag if for no other reason than for better peace of mind. I do understand, however, that nothing is ever guaranteed. This is especially the case with lower priced or smaller merchandise. I'm not going to compare car purchases with this as that involves a much larger sum for me. :p Even for daily grocery items, I opt to purchase from those "trendy" markets when I know I can very well shop for the exact same item from a larger box store supermarket, however, I like walking through cleaner and less crowded places better. :p I know I may very well be paying, say, a dollar more per pound for something I could have gotten elsewhere for less. :) And I understand daily groceries can add up. This also does not mean I won't patronize places like Costco when I need items in bulk.

With online purchases, I would not buy from "money orders only" sellers, but that's just me and I don't think any seller is any less reliable because of that. However, threads like these do help me to decide whether or not I will ever consider buying from a particular seller. It's not the posts made by onlookers that sway me, but what I take out of the posts as facts in my eyes that help me form my own opinion which I would keep to myself as it only pertains to myself and my own decisions when I'm ready to purchase something. :)

I am very much thankful for the good and the bad experiences shared by buyers. I do not believe that a single review thread is wasted no matter which side it's coming from.

manolos mom 04-27-2009 11:17 AM

I think this is very childish and these two need to resolve this themselves. Im seeing new Threads popping up in support of one or the other, this is CLICKISH AND CHILDISH. So let them handle things. We are not talking about a Pup being abused or resold for profit, we are talking about a HODDIE. Let them work it out....

YoRkiE Te aMo 04-27-2009 11:30 AM

Quote:

Originally Posted by Miao (Post 2596995)
I had to laugh at that too. ;)



I agree with that completely.



Unfortunately, or fortunately, depending on where you're looking in from, I happen to be one of those people. LOL. I would knowingly choose to buy from someone with a higher price tag if for no other reason than for better peace of mind. I do understand, however, that nothing is ever guaranteed. This is especially the case with lower priced or smaller merchandise. I'm not going to compare car purchases with this as that involves a much larger sum for me. :p Even for daily grocery items, I opt to purchase from those "trendy" markets when I know I can very well shop for the exact same item from a larger box store supermarket, however, I like walking through cleaner and less crowded places better. :p I know I may very well be paying, say, a dollar more per pound for something I could have gotten elsewhere for less. :) And I understand daily groceries can add up. This also does not mean I won't patronize places like Costco when I need items in bulk.

With online purchases, I would not buy from "money orders only" sellers, but that's just me and I don't think any seller is any less reliable because of that. However, threads like these do help me to decide whether or not I will ever consider buying from a particular seller. It's not the posts made by onlookers that sway me, but what I take out of the posts as facts in my eyes that help me form my own opinion which I would keep to myself as it only pertains to myself and my own decisions when I'm ready to purchase something. :)

I am very much thankful for the good and the bad experiences shared by buyers. I do not believe that a single review thread is wasted no matter which side it's coming from.

This is very true for many of us !

FlDebra 04-27-2009 12:11 PM

Quote:

Originally Posted by bchgirl (Post 2596716)
If you sell on ebay receiving funds from paypal has changed. The funds are held until the buyer leaves feedback or 21 days without a dispute. ....

That must be an ebay only thing. I did hear on another forum there have been a lot of people getting off ebay and going to other venues. Wonder if that had anything to do with it. I hope not because I have made a lot of purchases on ebay. I sold some things there, but there are other places to sell that don't cost the seller as much.

FlDebra 04-27-2009 12:17 PM

Quote:

Originally Posted by YoRkiE Te aMo (Post 2596276)
Well ...why did u not just say all that in the begining
i did not think there was malice intent in the situation.
The way it looked was u had no intent to refund the buyer.
but due to circumstances out of anyones control, there were delays.
Just say that and it is over...same with those critical of the pricing
that was a clear out and then prices will resume at the normal price.
that way situations are clear and there are no more comments to be made on the matters....:thumbup:

We should have listened to you way back how many posts ago? ;)

bchgirl 04-27-2009 12:18 PM

Quote:

Originally Posted by FlDebra (Post 2597076)
That must be an ebay only thing. I did hear on another forum there have been a lot of people getting off ebay and going to other venues. Wonder if that had anything to do with it. I hope not because I have made a lot of purchases on ebay. I sold some things there, but there are other places to sell that don't cost the seller as much.

On one hand I fully understand the new policy...it helps eliminate scammers plus previously you could file a dispute...but your refund would be limited to the amount in the seller's account. You were never guaranteed a full refund. Paypal would simply freeze the seller's account.

As a seller I would hate it...I liked having the entire transaction completed within a few days...not weeks.

stedmansmommy 04-27-2009 12:24 PM

Quote:

Originally Posted by Miao (Post 2596995)
I had to laugh at that too. ;)

I agree with that completely.

Unfortunately, or fortunately, depending on where you're looking in from, I happen to be one of those people. LOL. I would knowingly choose to buy from someone with a higher price tag if for no other reason than for better peace of mind. I do understand, however, that nothing is ever guaranteed. This is especially the case with lower priced or smaller merchandise. I'm not going to compare car purchases with this as that involves a much larger sum for me. :p Even for daily grocery items, I opt to purchase from those "trendy" markets when I know I can very well shop for the exact same item from a larger box store supermarket, however, I like walking through cleaner and less crowded places better. :p I know I may very well be paying, say, a dollar more per pound for something I could have gotten elsewhere for less. :) And I understand daily groceries can add up. This also does not mean I won't patronize places like Costco when I need items in bulk.

With online purchases, I would not buy from "money orders only" sellers, but that's just me and I don't think any seller is any less reliable because of that. However, threads like these do help me to decide whether or not I will ever consider buying from a particular seller. It's not the posts made by onlookers that sway me, but what I take out of the posts as facts in my eyes that help me form my own opinion which I would keep to myself as it only pertains to myself and my own decisions when I'm ready to purchase something. :)

I am very much thankful for the good and the bad experiences shared by buyers. I do not believe that a single review thread is wasted no matter which side it's coming from.

Thank you for your thoughts and opinions! :) As I said, I don't know "too many" people that would knowingly buy the same exact item and pay more when they know that they can get it somewhere else for less. However, with grocery store items, as you mentioned, that is a totally different story :) Of course I would never buy from a "dirty" grocery store, even if the food is cheaper in price - as *food* is something that we are actually putting in our bodies. However, with DOG CLOTHES lol....I'm sorry, but I WILL be buying from whoever has the cheapest prices as I just do not see any reason at all to pay more - it just makes no sense to me what so ever - especially for something like dog clothes which are NOT a necessity. If I am going to buy something that I don't really "NEED" - then I am going to make sure that I get the best price possible on it. ;)

As always, this is just my opinion and as everyone can clearly see by reading this thread, we all have our own. :)

This will probably be my last post in this thread as I honestly do not see it going anywhere at all. :rolleyes: It is just getting bigger and bigger by the day and in a way, it is getting kind of off subject. It is also very sad to see that the thread with the most replies in this section is of course the thread with all the drama.

Good luck to both parties involved and I hope that it does get resolved quickly. When it comes right down to it, it really is NONE of our business. This matter is ultimately between the buyer and seller, not a single one of us.

annamalyssa 04-27-2009 05:23 PM

Annamalyssa The Refund To TinaV
 
I didn't know where to post this, so I am posting it here. I was planning on posting it on the other thread but it was locked by admin. If this is the wrong forum for this please feel free to relocate it to wherever it needs to be. Thanks!

Here is the M/O Sent out as well as the Tracking number for the Signature Confirmation Slip it can be tracked at www.usps.com

7008 2810 0002 0047 8989

-----------------------------------------------------------------------


For the handful of YT members/sellers that decided to come on the other thread and question my integrity, business practices, ethics and intentions without ever speaking to me or doing business with me... You should be ashamed of yourselves. Not only as members of this community, but as human beings. The words that were spoken & the assumptions that were made were not appreciate nor were they justified.

I KNOW exactly what my intentions were with the transaction in question & that's all that mattered to me, so for those that were EXPECTING me to explain something to them... that is why I didn't. I didn't feel I had to as I was and still am completely secure in what I was doing.

----------------------------------------------------------------------------------------------

"Judge not, and you shall not be judged".. Karma isn't very kind and it will come back to you 3 fold. I am appalled at what this thread was turned into by just a couple of members.

To all of my LOYAL and HAPPY Customers that were on this thread , I appreciate that you have full trust in my integrity and intentions! That means a great deal to me. To all my potential new customers I gained through this... thanks for trusting in me as well.

admin 04-27-2009 05:46 PM

We have copied post #117 into this thread as the seller's proof of a refund. We will consider this issue resolved unless the original poster does not get this refund in the mail. Thank you.


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