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05-25-2007, 03:27 PM | #1 |
Cosmo, Minnie, and Lillian Donating Member Join Date: Sep 2006 Location: New York
Posts: 3,107
| beyond spoiled The BEST customer service i've ever ordered from. Kathryn was very polite and patient. I changed my order after she had already packed it and she didn't give me any problems. The shipping turned out to be more than I had paid and she didn't even ask for the difference! when I offered it to her she politely refused. She accidentally forgot to charge me for the butterfly clip and gave it to me free! Kathryn we need you to open a store in NY you can't find service like that anywhere around here. Everything I ordered came nicely packaged in pretty blue wrapping and paw print ribbon so cute! http://www.beyondspoiled.com |
Welcome Guest! | |
05-25-2007, 08:44 PM | #2 |
Donating Member Join Date: Mar 2006 Location: MN
Posts: 7,575
| quote=Marcellacml;1143088]The BEST customer service i've ever ordered from. Kathryn was very polite and patient. I changed my order after she had already packed it and she didn't give me any problems. The shipping turned out to be more than I had paid and she didn't even ask for the difference! when I offered it to her she politely refused. She accidentally forgot to charge me for the butterfly clip and gave it to me free! Kathryn we need you to open a store in NY you can't find service like that anywhere around here. Everything I ordered came nicely packaged in pretty blue wrapping and paw print ribbon so cute! http://www.beyondspoiled.com[/quote] |
05-27-2007, 06:51 PM | #4 |
Donating YT 1000 Club Member Join Date: Apr 2007 Location: Jacksonville, NC
Posts: 1,133
| I just placed my order
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05-27-2007, 07:07 PM | #5 |
Cosmo, Minnie, and Lillian Donating Member Join Date: Sep 2006 Location: New York
Posts: 3,107
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05-27-2007, 07:11 PM | #6 |
Addicted to Tetley Donating Member Join Date: Sep 2006 Location: Toronto, Canada
Posts: 964
| I've ordered from Kathryn several times and have never been disappointed. Her customer service is top notch! |
05-28-2007, 03:48 PM | #7 |
Aubrey's Mom Donating Member Join Date: May 2007 Location: Georgia
Posts: 9,369
| Thats a really great website!!!!!!! |
05-28-2007, 04:21 PM | #8 |
I Love My Lil' Punkin's Donating Member | Great review girl! I'm sure that Kathryn will be very grateful and appreciative when she reads this
__________________ Mommy Loves Stedman and Tatum! They have us wrapped around their little paws! |
05-28-2007, 07:42 PM | #9 |
Mommy to 3 Princesses Donating Member Join Date: Apr 2005 Location: DFW Texas
Posts: 11,030
| Kathryn is awesome, I got to watch her in action when I stayed with her in California. She is super fast to ship her orders and customer service plus she uses all the products she sells with her own dogs too of course! Thats the only way to do it
__________________ Custom Dog Clothing Boutique www.TinkerbellsCloset.com |
06-01-2007, 04:20 PM | #10 |
Donating YT 1000 Club Member Join Date: Apr 2007 Location: Jacksonville, NC
Posts: 1,133
| I just got my order today! Bella loves the pixie stick (perfect size for her too!) The lil pink bow is adorable and I've got to try the shampoo (cranberry fields) this weekend. And the teeth spray. I loved how everything was all wrapped up, just like Christmas!
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06-02-2007, 02:48 AM | #11 |
BANNED FOR STEALING YORKIETALK CONTENT! Join Date: Mar 2007 Location: Residenting in Wichita, Ks / Hometown in Arlington, Tx
Posts: 6,704
| Miss Kathryn is the best !! i just luv her hair clips !! Expecallie the hello kitty ones !! i am a sucker for anything hello kitty !! i give her 2 !! We would luv to see pix of your baby sporting out her her stuff from her too !! |
06-02-2007, 05:35 PM | #12 |
Cosmo, Minnie, and Lillian Donating Member Join Date: Sep 2006 Location: New York
Posts: 3,107
| I know isn't it so cute how everything is wrapped up! I got that same shampoo from her and it smells sooo nice! |
06-05-2007, 11:13 AM | #13 |
BANNED FOR STEALING YORKIETALK CONTENT! Join Date: Mar 2007 Location: Residenting in Wichita, Ks / Hometown in Arlington, Tx
Posts: 6,704
| i knoe right !! very good on shipping too !! |
06-05-2007, 05:54 PM | #14 |
Donating YT 500 Club Member Join Date: Dec 2006 Location: new york
Posts: 597
| I love her stuff. I dont know what i would do without her pixie stix...I cant stand regular bully stick. THE SMELL!! EWW Im still hoping shell get slightly longer ones. Chewy goes through the 4 inch so quickly. And youre right...NY needs some customer service like her....I wouldnt hold my breath though. |
08-02-2009, 11:17 PM | #15 |
Senior Yorkie Talker Join Date: Jul 2009 Location: Clearlake, Manitoba Canada
Posts: 92
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__________________ Natalie, Dooie's Mom |
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