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05-03-2007, 09:35 PM | #1 |
YorkieTalk Newbie! Join Date: May 2007 Location: Washington
Posts: 2
| Juicy Bag Rip off from Tranquility Alley Don't ever use Tranquility Alley. They are a rip off. Visit the Better Business Bureau and view their 46 complaints. All are about using stall tactics and excuses to avoid shipping product or issuing refunds, etc. They don't keep things in stock but don't tell you. Even if you pay extra for shipping. IF you can get a hold of them they may say they'll give a refund but then don't or refuse later. They always "have to run it through management", "need to track it", etc. I cancelled an order after I didn't get it for over two weeks. I had finally gotten a hold of them and insisted on a refund since the item wasn't even in stock. I have email showing they ok'd the refund and agreed to it. Another two weeks passed and still no refund. I finally was able to get a hold of them again and was told the product had just shipped. However, they couldn't provide any shipping information like the carrier or tracking number. More lies and stall tactics. Their staff was rude and condecending and just plain stupid. No professionalism at all. DO NOT EVER SHOP AT TRANQUILITY ALLEY IF YOU KNOW WHAT IS BEST FOR YOU AND VALUE YOUR TIME AND MONEY. |
Welcome Guest! | |
05-04-2007, 05:51 AM | #2 |
Yorkie Kisses are the Best! Donating Member | That's too bad and I bet will help the next person. I don't shop alot but only deal with people that I post with...I would way rather support them than a site I don't know....I'm sorry you had such a bad experience |
05-04-2007, 08:34 AM | #3 |
Mojo, LilyGrace & Me Donating Member Moderator Join Date: Dec 2005 Location: cuddling with my babies<3
Posts: 17,329
| Thanks for the heads up! This will help a lot of people in their hunting for a carrier!
__________________ Hi I'm Jenn Mom to..... Mojo,LilyGrace & DD Kate RIP Mojo FOREVER in our hearts! |
05-04-2007, 10:22 AM | #4 |
Donating YT 500 Club Member Join Date: Sep 2006 Location: S. Ca
Posts: 1,905
| Sorry to hear of your bad experience. What a pity. How does one conduct business like that? |
05-04-2007, 10:53 AM | #5 |
Senior Yorkie Talker Join Date: Feb 2007 Location: BIDDEFORD POOL ,MAINE
Posts: 104
| Bags Go to The Hallmark store and look at the new Vera Bradley just wonderful, they are about 96.00 or you cab try ebay as well. They come in a great bunch of colors And you can have a bag for yourself that matches
__________________ Mim's Mom |
05-04-2007, 10:57 AM | #6 |
Everyday's A HollyDay! Donating Member Join Date: Mar 2007 Location: TX/WI
Posts: 1,497
| awww so sorry you got ripped off. I have had that happen to me. Luckily my bank put the money in my account while they take care of it legally. If you have proof of when you were notified it wasn't in stock, any bank should be able to do it to. Bank and credit card companies too. Good Luck.
__________________ Holly s Lucky and BFF Queequeg too "Every day is a Holly-Day" |
05-04-2007, 11:22 AM | #7 | |
Missing Yoshi Everyday! Donating Member | Quote:
__________________ Yoshi Mei Ling Ting Ting Ting Ki Sun Hye Yukio Kioshi | |
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