I think I just got scammed? - Page 2 - YorkieTalk.com Forums

jmmx3 · 08-02-2011, 03:18 PM

They may be having it shipped from KB, which would be fine if I could get in to contact with someone. But the fact that their phone has been disconnected and they won't reply to my email requests kind of bothers me.
It was the Alex in B&W, which specifically says in stock on the KB website..

Jinger · 08-02-2011, 03:57 PM

Quote:

Originally Posted by jmmx3

I just ordered Roxie a Kwigy-Bo carrier after reading all the reviews here on Yorkietalk. And by just, I mean a month ago. I was moving so I wanted to have it quickly to be able to travel more efficiently with Rox. I looked at a bunch of different websites and ordered from one that said it would arrive within 4 - 7 days. This was on July 11. I still haven't gotten it. I called the contact number because the online store is just a side business for an actual boutique located in California. I thought? I got through the first time I called and talked to a guy who was really nice and took down my number and order number and promised to call the factory to see when it would ship. I never heard anything back and my tracking number was never put online. I had even given him a different address to ship it to since I moved. For the past three days I have tried to call the number a bunch of times. The first couple times, it just made a beeping noise then shut off. Now when I call, I get a busy signal, so I wonder if the phone has been shut off. I submitted an email through the "contact us" page about a week ago and haven't heard anything back.
I am not sure if this is the right forum but I was wondering if anyone was familiar with the site or business? It is called Shi Shi Pets. Also, any thoughts on what I should do? My mom said I made a mistake by using a debit card instead of credit because there's nothing my bank can do now...

Oh my goodness...me, too!

In fact my husband was calling there today to try to straighten things out! I ordered mine in MARCH because I wanted it before I left for Spring Break and he said he had one! Every time I have reached the "guy"/Gary...btw, (for months now) he says he'll check, and he's been busy because he's "in the middle of moving". This makes me so furious; I could have had one so long ago if I'd just gone to Ryan, but I had to go and try to rush things.

They have an online site, so I'm hoping there's some way to get our money back...and then it's to RYAN I go!

Jinger · 08-02-2011, 04:03 PM

Quote:

Originally Posted by RDB911

Which bag did you order?

I know KB is out of stock on a lot of colors and styles.

Was this store getting it shipped directly from KB or did they have it in stock and were going to send it from California?

Ryan,
In my case (which is like the OPs but since March) they said KB would be shipping it directly to me. Of course, they've said this about 6 times.

I am PMing you now.

jmmx3 · 08-07-2011, 08:09 PM

Jinger,
I got an email from KB saying they would ship it this week and they would notify "Gary." He then emailed me (after I sent three emails saying I would contact the BBB and then telling him that I had handled it on my own) saying they were in the middle of moving and that it had only been 2 weeks (my card was charged on July 11th...) They said they would "ship it tomorrow" (this was 4 days ago) so if I don't receive it by Friday I will probably start throwing a fit again haha.

BabyGirl Rosie · 08-08-2011, 06:45 AM

Wow. Makes me really appreciate the service I received through Ryan a lot more. I ordered mine and had it within days. So glad that I didn't have to deal with all that you two are having to deal with. I am so sorry you are having all this trouble. Thanks Ryan for taking care of your customers!

ladyjane · 08-08-2011, 06:50 AM

Quote:

Originally Posted by BabyGirl Rosie

Wow. Makes me really appreciate the service I received through Ryan a lot more. I ordered mine and had it within days. So glad that I didn't have to deal with all that you two are having to deal with. I am so sorry you are having all this trouble. Thanks Ryan for taking care of your customers!

I would not deal with that nonsense at all. I would simply call my bank and get a refund and then order from Ryan. Simple as that.

BabyGirl Rosie · 08-08-2011, 08:06 AM

Quote:

Originally Posted by ladyjane

I would not deal with that nonsense at all. I would simply call my bank and get a refund and then order from Ryan. Simple as that.

Good idea. I think I have to agree with you there. Looks like they are getting the run around by this guy.

Jinger · 08-08-2011, 09:45 AM

Quote:

Originally Posted by ladyjane

I would not deal with that nonsense at all. I would simply call my bank and get a refund and then order from Ryan. Simple as that.

I agree! I can't believe I didn't do this sooner. I've been very busy with a lot of things, or I would have noticed that so much time went by!

I ordered from Ryan and it's on the way. A very pleasant turn of events!

(Now to get Zoe to love it like so many of yours do)

yorkietalkjilly · 08-08-2011, 09:47 AM

Boy, this is sure all good to know. If I ever decide to go "Kwigy", I know who not to deal with!

jmmx3 · 08-08-2011, 11:20 AM

I keep checking online, and still no shipping number. However, I think since KB has gotten involved now I should be receiving it... I hope.
I really need the darn bag haha... I have been carrying Roxie around in her Sherpa (which she LOVES, btw) but it looks like a suitcase and it's definitely more noticeable. We got kicked out of Aeropostale the other day... I don't even like that store! I am giving it until Thursday to get here, since I will be out of town on Friday.

jmmx3 · 08-09-2011, 01:42 PM

Just got my KB in the mail today! And what do you know, Roxie doesn't fit. Soooo if anyone is looking for a brand new small, b&w alex, pm me haha. Oh darn, I don't want to go through this process again. Ryan, if I can get someone to take this one, I will order the large from you

BabyGirl Rosie · 08-09-2011, 05:50 PM

Quote:

Originally Posted by jmmx3

Just got my KB in the mail today! And what do you know, Roxie doesn't fit. Soooo if anyone is looking for a brand new small, b&w alex, pm me haha. Oh darn, I don't want to go through this process again. Ryan, if I can get someone to take this one, I will order the large from you

You might want to post this in a separate thread. You never know, someone may be looking for one.

jmmx3 · 08-09-2011, 05:54 PM

Thanks. I looked in to doing that, but you have to be a donating member to post things for sale. So I listed it on Ebay and hopefully I'll get some hits.

BabyGirl Rosie · 08-09-2011, 05:55 PM

Quote:

Originally Posted by jmmx3

Thanks. I looked in to doing that, but you have to be a donating member to post things for sale. So I listed it on Ebay and hopefully I'll get some hits.

I bet you will!

KB is pretty popular.

Jinger · 08-09-2011, 06:09 PM

I got mine from Ryan today...I love it! Thanks to Ryan!

08-08-2011, 06:45 AM	#20
BabyGirl Rosie I ♥ my girls! Donating Member Join Date: Jul 2010 Location: With My Yorkies Posts: 18,980	Wow. Makes me really appreciate the service I received through Ryan a lot more. I ordered mine and had it within days. So glad that I didn't have to deal with all that you two are having to deal with. I am so sorry you are having all this trouble. Thanks Ryan for taking care of your customers! __________________ Momma to three sweet Yorkie girls Rosie Marie, Mikki Leigh , and Lily Mae Grace!

08-08-2011, 09:47 AM	#24
yorkietalkjilly ♥ Love My Tibbe! ♥ Donating Member Join Date: Feb 2011 Location: D/FW, Texas Posts: 22,140	Boy, this is sure all good to know. If I ever decide to go "Kwigy", I know who not to deal with! __________________ Jeanie and Tibbe One must do the best one can. You may get some marks for a very imperfect answer: you will certainly get none for leaving the question alone. C. S. Lewis

08-09-2011, 06:09 PM	#30
Jinger Donating YT 500 Club Member Join Date: Dec 2010 Location: Dallas Posts: 2,213	I got mine from Ryan today...I love it! Thanks to Ryan! __________________ Jen and Zoe

08-02-2011, 03:18 PM	#16
jmmx3 Yorkie Yakker Join Date: Mar 2009 Location: Arlington, VA, USA Posts: 45	They may be having it shipped from KB, which would be fine if I could get in to contact with someone. But the fact that their phone has been disconnected and they won't reply to my email requests kind of bothers me. It was the Alex in B&W, which specifically says in stock on the KB website..

08-07-2011, 08:09 PM	#19
jmmx3 Yorkie Yakker Join Date: Mar 2009 Location: Arlington, VA, USA Posts: 45	Jinger, I got an email from KB saying they would ship it this week and they would notify "Gary." He then emailed me (after I sent three emails saying I would contact the BBB and then telling him that I had handled it on my own) saying they were in the middle of moving and that it had only been 2 weeks (my card was charged on July 11th...) They said they would "ship it tomorrow" (this was 4 days ago) so if I don't receive it by Friday I will probably start throwing a fit again haha.

08-08-2011, 11:20 AM	#25
jmmx3 Yorkie Yakker Join Date: Mar 2009 Location: Arlington, VA, USA Posts: 45	I keep checking online, and still no shipping number. However, I think since KB has gotten involved now I should be receiving it... I hope. I really need the darn bag haha... I have been carrying Roxie around in her Sherpa (which she LOVES, btw) but it looks like a suitcase and it's definitely more noticeable. We got kicked out of Aeropostale the other day... I don't even like that store! I am giving it until Thursday to get here, since I will be out of town on Friday.

08-09-2011, 01:42 PM	#26
jmmx3 Yorkie Yakker Join Date: Mar 2009 Location: Arlington, VA, USA Posts: 45	Just got my KB in the mail today! And what do you know, Roxie doesn't fit. Soooo if anyone is looking for a brand new small, b&w alex, pm me haha. Oh darn, I don't want to go through this process again. Ryan, if I can get someone to take this one, I will order the large from you

08-09-2011, 05:54 PM	#28
jmmx3 Yorkie Yakker Join Date: Mar 2009 Location: Arlington, VA, USA Posts: 45	Thanks. I looked in to doing that, but you have to be a donating member to post things for sale. So I listed it on Ebay and hopefully I'll get some hits.