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I think you just need to relax.. Ry is doing amazing on the food- Leave it at that. Ya they may not have the BEST customer service, but look how it has cleared Ry up, look how he LOVESSSSS the food and screams for it and licks his bowl clean! They may not be the best in CS, but they make an awesome food- Peanut is doing fantastic on CC, he licks his bowl clean, his skin, coat, eyes look amazing- I am going to leave him on the food until I have a reason to change… bad customer service is not going to make me change his food. |
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Yeah.... You are totally right!! ;) From speaking with a couple of petshop owners, I know that at the moment, their demand outstrips what they are able to produce consistently and I think that that also has me a little nervous as well. But I know that they are working on that. He is Definitely 100% cleared up; no eye goop; perfect small firm poops twice a day; and went running into the kitchen just as enthusiastically as the first time he had had it. I will also leave him on the food until I have a reason to change!! :thumbup: :D |
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I would go with your gut and get your questions answered. I know nothing about Canine Caviar's QC. I did just search for information about the company and their foods. several things concern me and they would have a lot of question answering to do. There is no safest food. However, there are procedures that can greatly reduce risk. There are also some ways to develop foods that are better than others. |
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Personally, if their customer service is bad I would not feed their food. Marketing can be bought. Bad companies can be made to look good. This is in my opinion... |
It is crazy how Great he's doing on this food... He's only 2 1/2 years old but he has the energy he had When I first brought him home... He has been through a few different foods and he has had some environmental allergy issues but since he started eating it almost four months ago everything has cleared up And he has a ton of energy!! He is also Soooo excited for mealtime. |
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