Originally Posted by chattiesmom (Post 4022957)

Here's the email from the Service Rep:

Cindy,
Taste of The Wild is a subsidiary of Diamond Pet Foods.
Diamond Pet Foods has always owned and manufactured the Taste of The Wild.
Sincerely,
Jourdan
Customer Service

Originally Posted by concretegurl (Post 4022860)

The rep must have been calling the Diamond production company a small family operation...true thay's how they started...years ago...then they incorporated...expanded and grew into the massive Diamond brand they are today.

It was misleading to call them a small family company...SCJohnson started as a small family company...

Originally Posted by chattiesmom (Post 4023000)

I am so sick about the TOTW situation. I checked my current bag and it says it is that Taste of the Wild is a registered trademark of Schell & Kampeter and gives the 1-800 phone number. I looked up Schell & Kampeter on line and guess what - they are doing business as DIAMOND PET FOOD COMPANY. I am truly heartsick. I quit feeding Canidae when I learned that Diamond had bought that product. So I wrote Jourdan back - here's my latest email...

Jourdan,

Thank you for your quick response. After reading your reply I checked my current bag of TOTW food looking for a reference to Diamond. There was none. I looked up Schell & Kampeter and found out that it was dba as Diamond Pet Food Company. To me, an owner of beloved show animals it is very distressing- whether intended or not it leads me to believe that Schell & Kampeter doesn't want the Diamond name associated with it's Taste of the Wild product line.

I belong to a Yorkie forum where we discuss dog foods extensively. I have always shouted praises of TOTW - and then there was the recall - and now I find out after over three years of feeding this product that it is a "Diamond Dog Food" product.

I want the best dog food for my dogs. I thought I had found it. I quit feeding Canidae when I discovered the product had been purchased by Diamond and started feeding TOTW.

I would like very much for this email to be forwarded to the President, CEO, Customer Service Manager, and all other top officials of Schell & Kampeter. I am not the only one who is concerned and disappointed "finding out" that TOTW is nothing more that yet another Diamond Dog Food product with safety recalls.

Sincerely,
Cindy W. Hice

Originally Posted by chattiesmom (Post 4023000)

I am so sick about the TOTW situation. I checked my current bag and it says it is that Taste of the Wild is a registered trademark of Schell & Kampeter and gives the 1-800 phone number. I looked up Schell & Kampeter on line and guess what - they are doing business as DIAMOND PET FOOD COMPANY. I am truly heartsick. I quit feeding Canidae when I learned that Diamond had bought that product. So I wrote Jourdan back - here's my latest email...

Jourdan,

Thank you for your quick response. After reading your reply I checked my current bag of TOTW food looking for a reference to Diamond. There was none. I looked up Schell & Kampeter and found out that it was dba as Diamond Pet Food Company. To me, an owner of beloved show animals it is very distressing- whether intended or not it leads me to believe that Schell & Kampeter doesn't want the Diamond name associated with it's Taste of the Wild product line.

I belong to a Yorkie forum where we discuss dog foods extensively. I have always shouted praises of TOTW - and then there was the recall - and now I find out after over three years of feeding this product that it is a "Diamond Dog Food" product.

I want the best dog food for my dogs. I thought I had found it. I quit feeding Canidae when I discovered the product had been purchased by Diamond and started feeding TOTW.

I would like very much for this email to be forwarded to the President, CEO, Customer Service Manager, and all other top officials of Schell & Kampeter. I am not the only one who is concerned and disappointed "finding out" that TOTW is nothing more that yet another Diamond Dog Food product with safety recalls.

Sincerely,
Cindy W. Hice

Originally Posted by sganow (Post 4024475)

I have known that TOTW was a Diamond food for a very long time. The part I think is funny is that it is a Diamond brand but doesn't have the Diamond name on the bag at all. Not sure if they do the same thing with some of their other brands, such as Chicken Soup and Premium Edge. They do a real good job of making the food look top notch, but under all the fluff it's just another Diamond food that uses the same cheap ingredients that all their other foods use. When it comes to Diamond, buyer beware! They are motivated by profit, period.

Originally Posted by Britster (Post 4024815)

Chicken Soup is not a Diamond food, to my knowledge. It is manufactured AT a Diamond facility but not a Diamond brand food.

Originally Posted by chattiesmom (Post 4024837)

That's what I thought about Taste of the Wild. This link hasn't been updated in a while but check it out. Pet Food information, manufacturers, products, ingredients, cat, dog, pet food.

I'm beginning to wonder if ANY of the commercial dog food companies are honest or dependable - or if they are now can they be trusted to maintain that status.

Originally Posted by Britster (Post 4024840)

I've known about TOTW for quite a while now. I don't think it was ever a secret... but also not a well advertised fact either.

A lot of foods are made at Diamond or use their facilities but aren't a diamond brand food. In other words, Natural Balance ships in their OWN ingredients to the plant (for example, the chicken that goes into Diamond products is NOT the same grade chicken that goes into Natural Balance).

There is only a handful of companies that actually manufacture their own food and don't outsource to a different companies manufacturing plant. It helps them keep their food cost down. Precise, Fromm, and Lotus, for example, all have their own manufacturing plant. And Lotus even made it's own cannery because apparently they couldn't find anything that they liked standard wise... that's why Champion doesn't make canned foods. They don't have the abilities to do it, and do not want to outsource somewhere else.

I do agree it's getting darn near impossible to find a trustworthy company but theyr'e out there. The ones listed above (Fromm, Precise, Lotus) are all, IMO, pretty great.

A few others that come to mind... Midwestern Pet Foods (Earthborn, Pro Pac) have their own facility, Science Diet has it's own, Champion... *possibly* Nutrisource but don't quote me on that!

But... there are still a fairly good number of companies that are trustworthy for dog food... even if they've had a recall or an ingredient issue in the past, I try to look at how they've dealt with it and what has happened since first and foremost. But I do think picking the company first is very important rather than just looking at a fancy ingredient:thumbup: list (which I used to do).