ERRRR!!!! Pet Smart!! - Page 3 - YorkieTalk.com Forums

Yorkieville200 · 02-02-2008, 11:14 AM

I groom my girls myself, having been fortunate enough to have show breeders take time to teach me. (I'm not saying I'm as good as a professional, but I do a decent job, and enjoy doing it.) But, I would not hesitate to have the girls done at the Petsmart here. You can stand at the big glass windows and watch, while they groom your kids. I was there a few days ago, and stood and watched as a tiny male Yorkie was being groomed. The groomer was very gentle with him and she did an excellent job!

Sheila

sat93us · 02-02-2008, 01:27 PM

I took Topaz to Petsmart one time and he will NEVER go back there. They cut his nose down to the skin and it was bleeding when I picked him up. They also cut him so bad under his front leg it left a scare for weeks. I wanted to stay with him and they told me I couldn't. I will groom him myself before I ever take him to any Petsmart again.

J_is_my_initial · 02-02-2008, 05:55 PM

I usu take Gypsy to either Petsmart or SuperPetz. SuperPetz did a little better job and was cheaper but they have now closed so it will probly be Petsmart again. They did a wonderful job and they talk me through instructions each time I drop her off. They are very friendly and make sure they understand what I want. They tell me they will groom Gypsy anytime as she is so easy, though last time they sd she refused to give them any kisses. They said she would turn her head like she was saying no way. I said she was saving them for me.

I did have a call last Sat from a groomer at a local shop saying that 2 groomers that used to work at SuperPetz were now working at her shop and wanted to let us know they would love to groom Gypsy again. The funny thing is my dtr did not get a call from them about her yorkie.

wstrayhan · 02-09-2008, 12:53 PM

I have to agree my yorkie was butchered in a petsmart here as well, I actually saw a lady walking her yorkie and he was wonderfully groomed and that's how I found the groomers I have now, love them, and don't mind paying whatever price they quote...

midnterrt · 02-18-2008, 06:34 PM

Well I gave my local Petsmart a second try today with both yorkies (it was the puppys first grooming). They did a wonderful job. They asked me how i wanted them cut, and the groomer called to ask me a couple more questions on my preferences. I was really pleased with this trip. It did take 3 to 4 hours but they were busy and there were some larger dogs in for grooming as well. No changes in my dogs behavior, so i don't think they were terrified during the time there. Will I go back? You bet, but gonna get the groomers name and go with her from now on.

Ewok's momma · 02-19-2008, 07:44 AM

PetSmart did mine the same way as well. They shaved him and it was aweful as it takes about 5 months to grow back. They dont want to take the time to do it right they just want to go in there and shave and be done with it.

Chrissy0277 · 02-19-2008, 08:01 AM

Quote:

Originally Posted by Ewok's momma

PetSmart did mine the same way as well. They shaved him and it was aweful as it takes about 5 months to grow back. They dont want to take the time to do it right they just want to go in there and shave and be done with it.

Im going to say this again....
Petsmart cannot shave your dog down without your permission and signature. You have to sign a form stating your dog can be shaved down.
I would check to see if you had signed this form. Petsmart keeps this forms on file for 30 days.

kharms · 02-25-2008, 08:13 AM

I was a Groomer for 27 years. I retired recently. I still do yorkies, but that's about all. Everybody is different. It takes less time and effort to cut the hair short than to brush it out. It is also less painful for the dog. I have seen everything matted. Once it was so bad, that I found a Matchbox car hidden in the mats. (Not a yorkie) I have taken the time to brush out a dog. It really isn't funny to see the dog's skin after that job is done. Im agine your own hair that matted. Anyway, most of the time the dog would come back to me about 6 months later just as matted as before. Moral of the story: If your dog has hair, brush at least every three days if not more. You can be done in about 5 minutes, and baby knows it will not be very long and he will get a treat. Sorry if I am ranting, but this has been a sore spot for me all my years of grooming. It is much easier on the dog to cut it short. If you brush, it will grow back to be a beautiful coat once again.

KathyinCali · 02-25-2008, 03:29 PM

Quote:

Originally Posted by Chrissy0277

Im going to say this again....
Petsmart cannot shave your dog down without your permission and signature. You have to sign a form stating your dog can be shaved down.
I would check to see if you had signed this form. Petsmart keeps this forms on file for 30 days.

I had a horrible experience with Petsmart also. It sounds like perhaps your location is different but I DID NOT sign a permission to have Lucy shaved and I read everything before I sign it-it is my annoying nature. I also gave a lengthy written detailed specific note on how I wanted her to be groomed and spoke to the groomer beforehand. The shaved her, nicked her ear, and cut one of her toenails so short it bled. She was a total shaking mess when she came out of there. I did pitch an absolute fit and they did grudgingly give me my money back but they could not put her hair back on and she looked pitiful for several months

I am most definitely not clumping you in any way personally into "all Petsmarts" but for me it was an awful experience.

Jes loves Chewy · 02-25-2008, 03:47 PM

i recently had a bad experience with pet co! i was so upset they shaved my Chewy after we said we wanted about an inch gone! watch your baby though, chewy started doing a weird army crawl like thing, and we found he has REALLY bad razor burn on his belly! we were really upset we called, talked to the store manager, and got our money back AND the next cut free if we choose.

kharms · 02-25-2008, 05:38 PM

I owned my own shop for several years. I checked in all the dogs and went over exactly what was needed and what the customer wanted. In my mind the dog's needs came first. I think somebody needs to talk to these groomers. They are really giving others a bad name. Lat I knew the average career span of a groomer was about 5 years. It's alot more work than you would think. Try to find one that was groomer for at least 7 years. Maybe they will be in it for the long haul.

Chrissy0277 · 02-26-2008, 05:17 PM

Quote:

Originally Posted by kharms

Try to find one that was groomer for at least 7 years. Maybe they will be in it for the long haul.

I have been doing it for 12 years.. Somedays I say WHY?? lol
but when you get that little kiss on your nose it makes you remember why. Its all about the dogs!!

odies_mama · 02-26-2008, 05:30 PM

i'm sorry that happened to you! i havent ever been to any type of store like that to get Odie groomed...but i did take him to a local groomer and i asked if his leg hair could get dematted and he said no you will need to just shave all of it off....and so thats what the guy did. i allowed him to be cut like that but i dont want to ever do it again....but here i am again with his hair on his legs all matted and i just dont know what to do.

is there any type of cut i can have him get so that his legs arent like that?!

mypreciouspups · 02-26-2008, 05:45 PM

Quote:

Originally Posted by Chrissy0277

They could have been regular clients and the groomer already knows what to do. Everything that is done to your dog is noted and kept on file. Not sure where in NJ you live but if Deptford isnt real far from you, I would be more then happy to give it a try on what you want.

That was a very nice offer.. maybe the OP should take you up on this offer and in time her/his dog will be looking the way they want...

Where in NJ do you live and work.. I have a cousin in Layfayette...I would go and visit her to get a yorkie groomer to do my dogs.. I could have you come to her house and do all 4 of mine... LOL

Chrissy0277 · 02-26-2008, 06:18 PM

Quote:

Originally Posted by mypreciouspups

That was a very nice offer.. maybe the OP should take you up on this offer and in time her/his dog will be looking the way they want...

Where in NJ do you live and work.. I have a cousin in Layfayette...I would go and visit her to get a yorkie groomer to do my dogs.. I could have you come to her house and do all 4 of mine... LOL

I think that is way north of me. Im closer to Philadelphia and about 40 mins away from Atlantic City.
Speaking of 4 needing to be groomed my own dogs are a mess right now lol

02-02-2008, 05:55 PM	#33
J_is_my_initial YT 3000 Club Member Join Date: Feb 2006 Location: Knoxville,Tennessee Posts: 3,073	I usu take Gypsy to either Petsmart or SuperPetz. SuperPetz did a little better job and was cheaper but they have now closed so it will probly be Petsmart again. They did a wonderful job and they talk me through instructions each time I drop her off. They are very friendly and make sure they understand what I want. They tell me they will groom Gypsy anytime as she is so easy, though last time they sd she refused to give them any kisses. They said she would turn her head like she was saying no way. I said she was saving them for me. I did have a call last Sat from a groomer at a local shop saying that 2 groomers that used to work at SuperPetz were now working at her shop and wanted to let us know they would love to groom Gypsy again. The funny thing is my dtr did not get a call from them about her yorkie. __________________ PAWPRINTS AND DOG HAIR ENHANCE MY PERSONAL STYLE.

02-09-2008, 12:53 PM	#34
wstrayhan Yorkie Yakker Join Date: Sep 2007 Location: Largo Posts: 38	I have to agree my yorkie was butchered in a petsmart here as well, I actually saw a lady walking her yorkie and he was wonderfully groomed and that's how I found the groomers I have now, love them, and don't mind paying whatever price they quote... __________________ Ms. Wanda

02-18-2008, 06:34 PM	#35
midnterrt Yorkie Yakker Join Date: Dec 2006 Location: Michigan Posts: 63	Petsmart Well I gave my local Petsmart a second try today with both yorkies (it was the puppys first grooming). They did a wonderful job. They asked me how i wanted them cut, and the groomer called to ask me a couple more questions on my preferences. I was really pleased with this trip. It did take 3 to 4 hours but they were busy and there were some larger dogs in for grooming as well. No changes in my dogs behavior, so i don't think they were terrified during the time there. Will I go back? You bet, but gonna get the groomers name and go with her from now on. __________________ Joan, Bailey, & Brandy

02-25-2008, 08:13 AM	#38
kharms Yorkie Yakker Join Date: Feb 2008 Location: IL Posts: 27	Pro Groomer Advice I was a Groomer for 27 years. I retired recently. I still do yorkies, but that's about all. Everybody is different. It takes less time and effort to cut the hair short than to brush it out. It is also less painful for the dog. I have seen everything matted. Once it was so bad, that I found a Matchbox car hidden in the mats. (Not a yorkie) I have taken the time to brush out a dog. It really isn't funny to see the dog's skin after that job is done. Im agine your own hair that matted. Anyway, most of the time the dog would come back to me about 6 months later just as matted as before. Moral of the story: If your dog has hair, brush at least every three days if not more. You can be done in about 5 minutes, and baby knows it will not be very long and he will get a treat. Sorry if I am ranting, but this has been a sore spot for me all my years of grooming. It is much easier on the dog to cut it short. If you brush, it will grow back to be a beautiful coat once again. __________________ Karla

02-25-2008, 03:47 PM	#40
Jes loves Chewy Senior Yorkie Talker Join Date: Feb 2008 Location: Portage Posts: 78	i recently had a bad experience with pet co! i was so upset they shaved my Chewy after we said we wanted about an inch gone! watch your baby though, chewy started doing a weird army crawl like thing, and we found he has REALLY bad razor burn on his belly! we were really upset we called, talked to the store manager, and got our money back AND the next cut free if we choose. __________________ Jessica

02-02-2008, 11:14 AM	#31
Yorkieville200 YT 2000 Club Member Join Date: Jul 2005 Location: IL Posts: 2,179	I groom my girls myself, having been fortunate enough to have show breeders take time to teach me. (I'm not saying I'm as good as a professional, but I do a decent job, and enjoy doing it.) But, I would not hesitate to have the girls done at the Petsmart here. You can stand at the big glass windows and watch, while they groom your kids. I was there a few days ago, and stood and watched as a tiny male Yorkie was being groomed. The groomer was very gentle with him and she did an excellent job! Sheila

02-02-2008, 01:27 PM	#32
sat93us Yorkie Yakker Join Date: May 2007 Location: Katy,Tx Posts: 57 Blog Entries: 1	I took Topaz to Petsmart one time and he will NEVER go back there. They cut his nose down to the skin and it was bleeding when I picked him up. They also cut him so bad under his front leg it left a scare for weeks. I wanted to stay with him and they told me I couldn't. I will groom him myself before I ever take him to any Petsmart again.

02-19-2008, 07:44 AM	#36
Ewok's momma Yorkie Yakker Join Date: Oct 2005 Location: Texas Posts: 25	PetSmart did mine the same way as well. They shaved him and it was aweful as it takes about 5 months to grow back. They dont want to take the time to do it right they just want to go in there and shave and be done with it.

02-25-2008, 05:38 PM	#41
kharms Yorkie Yakker Join Date: Feb 2008 Location: IL Posts: 27	I owned my own shop for several years. I checked in all the dogs and went over exactly what was needed and what the customer wanted. In my mind the dog's needs came first. I think somebody needs to talk to these groomers. They are really giving others a bad name. Lat I knew the average career span of a groomer was about 5 years. It's alot more work than you would think. Try to find one that was groomer for at least 7 years. Maybe they will be in it for the long haul. __________________ Karla

02-26-2008, 05:30 PM	#43
odies_mama YT Addict Join Date: Feb 2008 Location: Milton, Florida Posts: 291 Blog Entries: 1	i'm sorry that happened to you! i havent ever been to any type of store like that to get Odie groomed...but i did take him to a local groomer and i asked if his leg hair could get dematted and he said no you will need to just shave all of it off....and so thats what the guy did. i allowed him to be cut like that but i dont want to ever do it again....but here i am again with his hair on his legs all matted and i just dont know what to do. is there any type of cut i can have him get so that his legs arent like that?!