Originally Posted by Graleyne (Post 1250453)

You could always bring you own little clean up kit with you too. A few paper towels, little baggies, and a small bottle of antibacterial lysol. Susanah has a "diaper" bag we take everywhere and I keep baggies and antibacterial wipes in it for just that reason!

I read somewhere on YT it is a "rite of passage" to pee and/or poop in petsmart! lol

Originally Posted by nvnvgirl (Post 1252411)

I'm sorry....what's this supposed to mean? :confused:

Originally Posted by Graleyne (Post 1252603)

If it had been a high school kid I probably could have blown it off a little easier. This was an ADULT who was probably in his late 30s early 40s.

Originally Posted by Graleyne (Post 1252431)

I took it to mean that she is also against dressing dogs. That's fine. There are lots of people who feel the same way. Everyone is entitled to their opinion on the matter.

I was never angry with the Petsmart employee for having his own opinion, I was angry that 1) he felt the need to express it to a customer who was purchasing a doggie dress, and 2) he did so in a mean and hurtful way.

We all have the right to have and express our own opinions. We all do NOT have the right to be mean and hurtful to others. She stated her opinion, but did so politely and was not mean or hurtful in doing so. :)

Originally Posted by MyFairLacy (Post 1252630)

It's one thing to have an opinion about something, but when you are an employee somewhere you don't have a right to give your opinion to a customer unless asked. I work at a dog boutique and I have people call in to make an appointment for their "teacup" yorkie and I don't lecture them about teacups over the phone. I had a lady one day telling me what she fed her dog (canned beneful) and that she didn't think it mattered what you fed your dog. I have very strong opinions about feeding pets but it wasn't my place as an employee there to argue with her...I just listened to her. If someone asks my opinion on food or asks if my yorkie is a teacup, I will give them my opinion or let them know that there isn't such thing as a teacup but otherwise I just let it go. Honestly, that's why I love public forums. I get very frustrated with some of the people I have to deal with at the store sometimes and obviously can't usually say what I want to them because it would be rude...so it's nice to be able to say what I want online or when I'm not working.

When you are an in a customer-service oriented job, you have to put the customer first

Originally Posted by Catrina (Post 1253269)

Im soooo sorry that happened to you!!! How rude... that guy needs to get a life...

it makes me so mad when ppl say like "why do u dress up ur dog.. its a DOG.. not supposed to wear clothes"

same thing for PEOPLE THEN.. why do WE dress up!? we arent supposed to wear clothes either but we do anyway so why cant dogs??

if a dog doesnt mind.. then i dont see a problem and these people who comment seriously need to mind their own business if they cant say anything NICE! :mad:

Originally Posted by MyFairLacy (Post 1252630)

It's one thing to have an opinion about something, but when you are an employee somewhere you don't have a right to give your opinion to a customer unless asked. I work at a dog boutique and I have people call in to make an appointment for their "teacup" yorkie and I don't lecture them about teacups over the phone. I had a lady one day telling me what she fed her dog (canned beneful) and that she didn't think it mattered what you fed your dog. I have very strong opinions about feeding pets but it wasn't my place as an :thumbup: :thumbup: employee there to argue with her...I just listened to her. If someone asks my opinion on food or asks if my yorkie is a teacup, I will give them my opinion or let them know that there isn't such thing as a teacup but otherwise I just let it go. Honestly, that's why I love public forums. I get very frustrated with some of the people I have to deal with at the store sometimes and obviously can't usually say what I want to them because it would be rude...so it's nice to be able to say what I want online or when I'm not working.

When you are an in a customer-service oriented job, you have to put the customer first

Originally Posted by littlewhip (Post 1252704)

You should of look right at him and said thank you for your opinion that i did NOT ask for and can you PLEASE tell me where the closest pet store is, let him put back the items you were about to purchase as you are going to find the manager, witch iam happy you did:) there is no excuse for that :mad: