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Contact PetSmart; ask that they stop using term "Teacup" yorkie 1 Attachment(s) Oh my .... in quest to learn more about harness sizing, I happened upon a PetSmart webpage referring to "Teacup Yorkshire Terrier." Oh my, oh my. Hope folks will contact PetSmart's customer service line. Ask them to use the term "small" instead of "teacup" in order to promote yorkie health and save the lives of countless little ones. I called customer services (1-888-839-9638) and also used the "Leave Feedback" tab to send a written message. "Dog Harness Sizing Chart," PetSmart (accessed 28 June 2018). Attachment 412550 |
My very same gripe with pet Supplies and PetCo, their doggie dresses with pic of yorkie size is for "teacup" not xxsmall. How can the public get educated when stores use the word teacup!!!!! |
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I may be able to check at PetCo this weekend, thanks.--KatysMom |
I haven’t seen teacup as a size at Petco in a long time at least not in the clothes. They may have got educated. I have never had luck with Petsmart customer service but I only email and mail not talk on the phone. |
Thank you, Taylor. Wonder why the link I posted to that page isn't working. Will try again. https://www.petsmart.com/help/sizing-charts-H0012d.html If it goes bad, google search "PetSmart Harness Sizing." You can further click on the "Feedback" tab on the far right side of the page and leave a typed message. (I both telephoned and left "feedback.") |
I sent them an email basically requesting that they help in maintaining integrity of Yorkshire Terrier breed by not using terms like "teacup" for smaller than average yorkie--as a yorkie is a yorkie is a yorkie no matter the size... |
P.S. On that page, PetSmart is actually referring to the term "Teacup Yorkshire Terrier" as a BREED. |
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XX SMALL (Up to 5 lbs)I chose to contact them by phone and by "feedback." |
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Here is a roughly the "Feedback" text I sent. Save a yorkie!!! Please STOP using the term "Teacup" to describe ANY Yorkshire terrier (yorkie). Okay to use description "small"--but using the term "teacup" only promotes bad breeding practices and causes yorkies to lose their lives. |
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Ugh...so annoying they use teacup :mad:! You're awesome for doing this and posting this :)! |
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Reply from PetSmart RE: "teacup" Well, it's acknowledgement anyway... Dear Dana, Thank you for contacting PetSmart with your feedback. We appreciate the time you've taken to share your comments regarding phrasing for the Yorkshire Terrier Breed dogs. We value any feedback that you can provide as it helps us to understand how our Pet Parents feel and gives us an excellent opportunity for self-evaluation. Your comments are definitely welcome. We have forwarded your feedback to the appropriate parties for review. We continue to be committed to providing you and all of our Pet Parents with the highest standards of service in this industry. Pet Parents such as yourself are truly important to us and deserve the best of what we have to offer. |
You guys are so awesome to educate these pet stores. It's awful they use the teacup terminology to sell products. If the pet stores don't know any better, how will the new pet owners? sigh.. I recently came across this short but good article arguing the case against 'teacups' for any breeds: https://terriblyterrier.com/teacup-dogs/ |
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Thank you. |
Just thinking .... Believe Ellen D. sells her doggies goods at PetSmart. We know she has contact information. |
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I do not shop at these stores for my baby boy. They do not care about our loved pets. It’s all about the money. Also, their grooming department is terrible. I’m sure there have been good experiences with some, but not me. |
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