Originally Posted by Zook4mud (Post 4509999)

Hi this is Meagan. My husband and I are going back and forth posting from the same name. Thank you Jenskwan for your comments. I appreciate you wanting to defend your friend. I never put her down for being a good friend or a good person. I made sure I was careful with my wording because that was not my intention. My intentions are to have her honor her signed contract agreement. That is all. I have tried to reach out so we can move on. Im sorry if you take offense from the support I have received from here but I was left no choice. If she trusts you enough to post for her then maybe she would trust you if you told her to do what she agreed to and the right thing. Did she show you then the paperwork I sent? Do you need me to scan it to you so you can see it in black and white for yourself? I am sorry Jen but there is no argument. Its plain as day. I had a puppy with a congenital disease (which i never blamed her for because that would be silly) who passed away from it. I had a autopsy to confirm that. I have a signed agreement stating I would get a refund or replacement if this happened ,which I have not received still. This is breech of contract. Maybe you can help her see this? These posts are not to blame her but hold her responsible. Thank you.

Originally Posted by jenskwan (Post 4509963)

Hello YorkieTalk.com forum readers,

My name is Jen and I volunteer as the Social Media Admin for Firebrand Yorkies. It is my responsibility to manage the Facebook page and recently YorkieTalk.com for Firebrand Yorkies.

I am quite shocked at the hurtful comments many of you have left in response to Zook4mud’s post about the devastating loss of their beloved new puppy, Cash. It is my understanding that we are all human and we must bestow kindness and compassion to all others. We are taught not to jump to conclusions or cast judgement without yet hearing both sides of the story. It is easier to take the vigilante route, especially in a format such as this forum as you need not take any action beyond providing your vindictive opinions.

A wise person takes the less travelled, patient route, they seek to gain perspective before casting stones. I hope that all of you will calm down and understand that there are two sides to this story as there are with every story. Please wait until you have heard both sides before tearing this breeder apart. I do not even know both sides of the story yet so I cannot answer any questions or provide insight on the issue at hand.

Now, something I can provide insight for. I have known Diane for 2 ½ years, if I could choose a single word to describe her, I would choose benevolent. This may come as a shock to you as you have all assumed that Diane is a greedy human being with no ability to be empathetic or caring. The fact is that the situation is quite the contrary.

Beyond caring for her Yorkies, Diane regularly offers up her time providing encouragement and companionship to her family members and friends. Her door is always open to anyone who is in need and is comfortable sharing a bed with a dozen Yorkies.

Diane loves Yorkies and I do not say this lightly. Every single puppy who comes in and out of Firebrand Yorkies is treated like family at the Firebrand household. The dogs live, play, eat, and sleep in the same space as their owners. Previous buyers frequently return with their Yorkie babies for dogsitting or playdates because of the Yorkie family atmosphere that Diane has created in her home.

Diane also loves to share that love with her buyers. When she sells a puppy she feels as if she is giving a child up for adoption. She screens buyers to ensure that the puppies are going to the best home possible. I am sure that she was just as devastated at the loss of Cash as he was a member of the Firebrand household for the first twelve weeks of his life.

Even after being financially advised to increase prices, she continues to accommodate discounts for buyers as she feels that money isn’t an important part of the equation. The most important part for her is the puppy’s health, well-being, and integration into their new family.

As many of her recent buyers are aware, Diane has been suffering from health issues. She will go out of her way to veil how serious the issues actually are as to not burden others with worrisome news. I speak for Diane here as I tell you that the health issues are as serious as they come. Yet, she continues to provide service for her customers to the best of her abilities because she loves her Yorkies and wants nothing more than to share that love with other families.

Sincerely,

Jennifer Kwan

Originally Posted by Zook4mud (Post 4509999)

Hi this is Meagan. My husband and I are going back and forth posting from the same name. Thank you Jenskwan for your comments. I appreciate you wanting to defend your friend. I never put her down for being a good friend or a good person. I made sure I was careful with my wording because that was not my intention. My intentions are to have her honor her signed contract agreement. That is all. I have tried to reach out so we can move on. Im sorry if you take offense from the support I have received from here but I was left no choice. If she trusts you enough to post for her then maybe she would trust you if you told her to do what she agreed to and the right thing. Did she show you then the paperwork I sent? Do you need me to scan it to you so you can see it in black and white for yourself? I am sorry Jen but there is no argument. Its plain as day. I had a puppy with a congenital disease (which i never blamed her for because that would be silly) who passed away from it. I had a autopsy to confirm that. I have a signed agreement stating I would get a refund or replacement if this happened ,which I have not received still. This is breech of contract. Maybe you can help her see this? These posts are not to blame her but hold her responsible. Thank you.

Originally Posted by Wylie's Mom (Post 4510005)

Great post. I admire how calm and collected you are being about all of this, bc some people might get overly emotional, and then not be able to get their point across. I hope this somehow gets resolved the way it should be.

Originally Posted by jenskwan (Post 4509963)

Hello YorkieTalk.com forum readers,

My name is Jen and I volunteer as the Social Media Admin for Firebrand Yorkies. It is my responsibility to manage the Facebook page and recently YorkieTalk.com for Firebrand Yorkies.

I am quite shocked at the hurtful comments many of you have left in response to Zook4mud’s post about the devastating loss of their beloved new puppy, Cash. It is my understanding that we are all human and we must bestow kindness and compassion to all others. We are taught not to jump to conclusions or cast judgement without yet hearing both sides of the story. It is easier to take the vigilante route, especially in a format such as this forum as you need not take any action beyond providing your vindictive opinions.

A wise person takes the less travelled, patient route, they seek to gain perspective before casting stones. I hope that all of you will calm down and understand that there are two sides to this story as there are with every story. Please wait until you have heard both sides before tearing this breeder apart. I do not even know both sides of the story yet so I cannot answer any questions or provide insight on the issue at hand.

Now, something I can provide insight for. I have known Diane for 2 ½ years, if I could choose a single word to describe her, I would choose benevolent. This may come as a shock to you as you have all assumed that Diane is a greedy human being with no ability to be empathetic or caring. The fact is that the situation is quite the contrary.

Beyond caring for her Yorkies, Diane regularly offers up her time providing encouragement and companionship to her family members and friends. Her door is always open to anyone who is in need and is comfortable sharing a bed with a dozen Yorkies.

Diane loves Yorkies and I do not say this lightly. Every single puppy who comes in and out of Firebrand Yorkies is treated like family at the Firebrand household. The dogs live, play, eat, and sleep in the same space as their owners. Previous buyers frequently return with their Yorkie babies for dogsitting or playdates because of the Yorkie family atmosphere that Diane has created in her home.

Diane also loves to share that love with her buyers. When she sells a puppy she feels as if she is giving a child up for adoption. She screens buyers to ensure that the puppies are going to the best home possible. I am sure that she was just as devastated at the loss of Cash as he was a member of the Firebrand household for the first twelve weeks of his life.

Even after being financially advised to increase prices, she continues to accommodate discounts for buyers as she feels that money isn’t an important part of the equation. The most important part for her is the puppy’s health, well-being, and integration into their new family.

As many of her recent buyers are aware, Diane has been suffering from health issues. She will go out of her way to veil how serious the issues actually are as to not burden others with worrisome news. I speak for Diane here as I tell you that the health issues are as serious as they come. Yet, she continues to provide service for her customers to the best of her abilities because she loves her Yorkies and wants nothing more than to share that love with other families.

Sincerely,

Jennifer Kwan

Originally Posted by jenskwan (Post 4509964)

This thread has been a clear example of this type of behaviour that YorkieTalk.com is trying to curb. I am utterly disappointed that this has been behaviour prevalent enough that it warranted a post such as the one linked here:

Everyone Please Read: Going Forward, We Must Post With More Respect Toward Others

Originally Posted by KazzyK810 (Post 4510057)

If a breeder does not honor her contract, she is not reputable.

Even online, her posted buyer agreement (which has red flags galore and should send any potential purchaser running) states if a puppy dies before a year of age due to a congenital defect, diagnosed as such by an autopsy, a replacement puppy will be provided. (Again a red flag here, as any legitimate breeder understanding the devastating emotional toil such events has on a pet owner routinely provides EITHER a replacement puppy OR a full refund, at the BUYERS preference).

The pup died at less than a year of age. Michigan State Veterinary labs (a premiere laboratory & research facility in the nation) diagnosed it as a congenital liver disease. The breeder should not have to be dragged to the plate to step up to her end of the agreement. That this situation escalated to this point due to breeders negligence in promptly addressing the problem, speaks volumes to her lack of character, in my opinion.

Originally Posted by jenskwan (Post 4509966)

Hi,

I am completely new to YorkieTalk.com and online forums in general. I was shocked at the responses that community members left under the OP in the linked thread:
read and decide for yourselves

I did not come across this stickied thread until after I responded to all the posts in the above thread. It is clear why people stay off of these forums, these types of community members are reducing themselves to a faint percentage of humanity and compassion that we are all born with.

Originally Posted by jenskwan (Post 4509963)

Hello YorkieTalk.com forum readers,

My name is Jen and I volunteer as the Social Media Admin for Firebrand Yorkies. It is my responsibility to manage the Facebook page and recently YorkieTalk.com for Firebrand Yorkies.

I am quite shocked at the hurtful comments many of you have left in response to Zook4mud’s post about the devastating loss of their beloved new puppy, Cash. It is my understanding that we are all human and we must bestow kindness and compassion to all others. We are taught not to jump to conclusions or cast judgement without yet hearing both sides of the story. It is easier to take the vigilante route, especially in a format such as this forum as you need not take any action beyond providing your vindictive opinions.

A wise person takes the less travelled, patient route, they seek to gain perspective before casting stones. I hope that all of you will calm down and understand that there are two sides to this story as there are with every story. Please wait until you have heard both sides before tearing this breeder apart. I do not even know both sides of the story yet so I cannot answer any questions or provide insight on the issue at hand.

Now, something I can provide insight for. I have known Diane for 2 ½ years, if I could choose a single word to describe her, I would choose benevolent. This may come as a shock to you as you have all assumed that Diane is a greedy human being with no ability to be empathetic or caring. The fact is that the situation is quite the contrary.

Beyond caring for her Yorkies, Diane regularly offers up her time providing encouragement and companionship to her family members and friends. Her door is always open to anyone who is in need and is comfortable sharing a bed with a dozen Yorkies.

Diane loves Yorkies and I do not say this lightly. Every single puppy who comes in and out of Firebrand Yorkies is treated like family at the Firebrand household. The dogs live, play, eat, and sleep in the same space as their owners. Previous buyers frequently return with their Yorkie babies for dogsitting or playdates because of the Yorkie family atmosphere that Diane has created in her home.

Diane also loves to share that love with her buyers. When she sells a puppy she feels as if she is giving a child up for adoption. She screens buyers to ensure that the puppies are going to the best home possible. I am sure that she was just as devastated at the loss of Cash as he was a member of the Firebrand household for the first twelve weeks of his life.

Even after being financially advised to increase prices, she continues to accommodate discounts for buyers as she feels that money isn’t an important part of the equation. The most important part for her is the puppy’s health, well-being, and integration into their new family.

As many of her recent buyers are aware, Diane has been suffering from health issues. She will go out of her way to veil how serious the issues actually are as to not burden others with worrisome news. I speak for Diane here as I tell you that the health issues are as serious as they come. Yet, she continues to provide service for her customers to the best of her abilities because she loves her Yorkies and wants nothing more than to share that love with other families.

Sincerely,

Jennifer Kwan