Would you be Upset with your vet or insurance

[Rachael1983]

It seems like the vet over analyzed the situation after needing some clarification. The insurance company is only going by their policies so not necessarily the ones to place blame on. I hope you do get some type of reimbursement as well as satisfaction from the vet with updating the records to reflect what you want with accurate information.

[rubymoon2072]

This is the exact reason why I did not get insurance...Keylo has CT so pre-existing and Lola was 5 years old when I looked into getting it for everyone and well it was just to expensive compared to the benefits. I hope you get the situation cleared up but I would be a bit upset at how the vet worded the letter also...doesn't seem it needed to go in that direction as you stated just a simple her levels were normal until this last testing. good luck.

[DBlain]

Originally Posted by seastheday

I bought insurance when we first got our puppies. Had them checked out by my vet and they were perfect. One had a slightly elevated BUN. Vet said no problem, he probably didn't drink too much water (happens to me all the time). A few months later we had to do some dental work (as usual) on that puppy. Put in the claim and it was denied because he had a "pre-existing" condition. Vet responded, but they would not reconsider until I did additional blood work and they (the insurance company) determined he was OK. I canceled the insurance that day. At $37 a month, I don't need to fight with insurance companies. Both puppies are healthy and happy and thank goodness we can afford the vet bills if need be. I also saved over $1000 in the past 18 months by not having insurance. We all have to do what we think is best. For me, this was the right decision.

BUN is another value that can change and be high one time at not the next, just like with creatine, and this happens with my personal blood work all the time and my doctors have no issue with it, nor do I have a pre existing condition. I guess pet plans work to a higher standard or perhaps their own standand that is hard to figure out or tied to their bottom line$$ If pet plans are going to use that as pre existing conditions when vets do not see it as so I am definitely going to cancel soon.

Also the last bloodwork prior to me getting insurance was fine, so they are going back further, if there was indeed a CPK problem it would have shown up on that test as well. Also pet plan does not spell out in their policies on what or how they determine pre existing conditions , both vets at the office said Lola had no pre existing conditions but I guess the insurance companies know more than my vet does.

[Brielle189]

I asked my vet his opinion of getting pet insurance and he stated instead of paying the $37 a month to save money in the bank each month for possible illnesses. But if the dog had a serious illness you may be able to take out a care charge card to pay it off.