Little Biewer Yorkies - Page 6 - YorkieTalk.com Forums

acudoctor1 · 11-29-2014, 11:17 AM

I found her website in an online search. She posted a video of a new litter. The pups were about 3-4 weeks old. She had 2 girls and a boy. The only one left was the boy. She wanted $1100 for him and $200 to hold him, payable with PayPal. I agreed. I should have done my homework. I started to read bad reviews about Terry and 3 days later asked her to please cancel. I had found a puppy ready to go, 4 months old from a reputable breeder in New Jersey. She refused to refund the $200 and next thing I know, she has the same puppy on her website for $900. She is unscrupulous. I could see if the puppy was of age, but he was not. Be careful when it comes to business with this one. It doesn't surprise me that her puppies have problems, diseases, ear mites, etc. She is all about the money. She used my $200 to give a discount to the next. Unreal!

brezofleur · 12-05-2014, 12:00 PM

Quote:

Originally Posted by acudoctor1

I found her website in an online search. She posted a video of a new litter. The pups were about 3-4 weeks old. She had 2 girls and a boy. The only one left was the boy. She wanted $1100 for him and $200 to hold him, payable with PayPal. I agreed. I should have done my homework. I started to read bad reviews about Terry and 3 days later asked her to please cancel. I had found a puppy ready to go, 4 months old from a reputable breeder in New Jersey. She refused to refund the $200 and next thing I know, she has the same puppy on her website for $900. She is unscrupulous. I could see if the puppy was of age, but he was not. Be careful when it comes to business with this one. It doesn't surprise me that her puppies have problems, diseases, ear mites, etc. She is all about the money. She used my $200 to give a discount to the next. Unreal!

Did she say anything about this being nonrefundable?

You can always put in a complaint with PayPal and they will hold that money from her account (if it's there) and you can also contact your bank/credit card company.

acudoctor1 · 12-05-2014, 01:02 PM

To be honest, I am not sure what the original agreement was. There was no signed contract and in most states even when there is a signed contract you have a 3 day period to back out and get a refund. This happened over 6 months ago. I wouldn't even bother. Since then, I have come to find out that a reputable breeder never attaches a price to a puppy until the puppy is old enough and can be evaluated in regard to its worth. Especially if you are breeding show quality dogs. Not every dog in a litter is a show dog but that doesn't mean he can't be a perfect pet. How do you know at 3 weeks old. She is ridiculous. The nerve of her to require money to hold a 3 week old dog. I was new to all of this at the time. You live and learn. If you want a great dog, there are fabulous breeders out there that have people lined up. They would never rip someone off to hold a 3 week old baby.

ilovemymaxx · 12-05-2014, 05:46 PM

Hi everyone, We got our little Spike from Terry about a month ago. I would be glad to share my experience with anyone that has questions.

maddieluca · 12-05-2014, 06:38 PM

Quote:

Originally Posted by ilovemymaxx

Hi everyone, We got our little Spike from Terry about a month ago. I would be glad to share my experience with anyone that has questions.

Hello ilovemymaxx,
I was interested in your experience with terry and I emailed you but didn't hear back from you. Did you ever get my email? This site is not very user friendly and I'm still trying to figure out how everything works.

Thanks!

ilovemymaxx · 12-07-2014, 06:24 AM

Quote:

Originally Posted by maddieluca

Hello ilovemymaxx,
I was interested in your experience with terry and I emailed you but didn't hear back from you. Did you ever get my email? This site is not very user friendly and I'm still trying to figure out how everything works.

Thanks!

No I didn't get it.

Graneet · 12-08-2014, 12:37 AM

I will say ear mites can be something a puppy can be born with according to my vet. My pappilon got them.

Loverofyorks · 11-20-2016, 05:12 PM

I have searched this website high and low for a more recent posting on Terry Castonguay with Little Biewer Yorkers in Summerfield, FL, but I cannot find one and since this was posted within the last two years, I figure not much has changed.
I contacted Terry several months ago letting her know I was interested in getting a biewer. She let me know she had litters coming in September and would keep me updated. On September 20th, my puppy was born. She was the only female and there were three males. Terry was great throughout the entire process. She sent me pictures and video and updates on her growth and everything was going smoothly. I couldn't wait to get my new baby girl! She turned 8 weeks old this past Tuesday and was scheduled to be delivered via a pet nanny on November 22nd, making her 9 weeks old and only 1 pound (which I have to admit, was a little intimidating to me but I had every intention on taking her to the vet the day I got her to get thorough advice on how to properly care for a dog her size). This past Monday (11/14), one day before she turned 8 weeks, I was told that Pinot (that's what I decided to name my pup), and her three brothers were going to the vet to get their first round of shots. Tuesday (11/15), I followed up via email (I don't have her phone number and have never spoken to her on the phone) asking how the vet appointment went. She responded with, "everything went well 😃." So I thought to myself, awesome I can't wait to get her! I didn't hear from her Wednesday (11/16). Early Thursday morning (11/17), I received an email from Terry stating that my puppy had an allergic reaction to one of the shots given at the vet so they weren't able to give the other shots, therefore she was not issued a health certificate. Wait a minute... on Tuesday, she responded that everything went fine?? If the puppy had a reaction, it would have been on Monday so she should have let me know this on Tuesday when I asked how the vet appointment went. She let me know that the puppy wasn't going to be ready by the 22nd which I let her know was completely fine as I wanted her to be healthy. I asked her multiple times what the puppy's symptoms were, the severity, if she needed to stay overnight in the hospital, no response to these questions. I also asked her to call me and she never did. However, she had already cashed my check so I believe I should have been contacted sooner with the option to put her in the care of a professional veterinarian and pay a vet bill. That did not happen. She did assure me that the puppy would be fine, that the medicine was just hard on her little body. I told her I would lay off rescheduling the flight because she sent me a video that afternoon of her perked up and playing with her mother outside. Thursday night, I asked her how the puppy was doing. Friday morning (11/18), she responded saying the puppy was going to stay there a while and she was going to refund all of my money and when she was better if I still wanted her I could pay again. I trusted that Pinot was in great care and said she could keep my money. Again, she assured me she would be fine she just needed more time. Friday night (last night), she emailed me saying that the puppy was not going to make it "I guess" are the words she used, she said she didn't know what happened because she was fine the week before, and then proceeded to send me a picture of the dog laying on the floor, dying, for proof since she didn't want to be "harassed" anymore. I guess harassment is asking questions about what exactly is wrong with the dog as far as her symptoms. Which I still do not know. She refunded me all of my money through PayPal prior to telling me that the dog was dying, deposit included. I let her know I was devastated but thanked her for refunding my money. I received no response.
I wanted to give her the benefit of the doubt and give her 24 hours to repspond as she is usually very prompt. But nothing. I expected her to at least offer her sincerest apologies (since she claims to love her pups) and ask if I wanted to put my deposit towards a puppy in the next litter, but that didn't happen.
Looking back at all of the details, I don't believe my puppy passed away. Here's why: about 5 weeks in, a man buying one of the males in the litter offered me $500 towards another puppy so he could have my puppy. I declined the offer as I was already attached. Also, I received a video from Terry stating that she loved the puppy and would've kept her herself. I believe either Terry kept her for herself to breed, the man who wanted to buy her originally offered a great deal more money, or she really was sick but not from the shots. This is still so new and although I never met the dog, I was so attached.
I am not trying to bash Terry as I like to see the best in people and can only hope this was a huge misunderstanding due to lack of communication, but I did expect more from the reputable breeder she claims to be.
On the bitter sweet side, I have found another breeder who spoke with me on the phone (which I never did with Terry), for an hour last night and has one sweet little girl left from her last litter that I am getting on December 13th.
I pray that this hasn't happened to anyone else because it is completely devastating. If you have or are considering purchasing a puppy from Terry, I advise doing some research before.

11-29-2014, 11:17 AM	#76
acudoctor1 YorkieTalk Newbie! Join Date: Jun 2014 Location: Glen Cove Posts: 5	Be positive that you want to deal with her. I found her website in an online search. She posted a video of a new litter. The pups were about 3-4 weeks old. She had 2 girls and a boy. The only one left was the boy. She wanted $1100 for him and $200 to hold him, payable with PayPal. I agreed. I should have done my homework. I started to read bad reviews about Terry and 3 days later asked her to please cancel. I had found a puppy ready to go, 4 months old from a reputable breeder in New Jersey. She refused to refund the $200 and next thing I know, she has the same puppy on her website for $900. She is unscrupulous. I could see if the puppy was of age, but he was not. Be careful when it comes to business with this one. It doesn't surprise me that her puppies have problems, diseases, ear mites, etc. She is all about the money. She used my $200 to give a discount to the next. Unreal!

12-05-2014, 01:02 PM	#78
acudoctor1 YorkieTalk Newbie! Join Date: Jun 2014 Location: Glen Cove Posts: 5	No Refund To be honest, I am not sure what the original agreement was. There was no signed contract and in most states even when there is a signed contract you have a 3 day period to back out and get a refund. This happened over 6 months ago. I wouldn't even bother. Since then, I have come to find out that a reputable breeder never attaches a price to a puppy until the puppy is old enough and can be evaluated in regard to its worth. Especially if you are breeding show quality dogs. Not every dog in a litter is a show dog but that doesn't mean he can't be a perfect pet. How do you know at 3 weeks old. She is ridiculous. The nerve of her to require money to hold a 3 week old dog. I was new to all of this at the time. You live and learn. If you want a great dog, there are fabulous breeders out there that have people lined up. They would never rip someone off to hold a 3 week old baby.

12-05-2014, 05:46 PM	#79
ilovemymaxx YorkieTalk Newbie! Join Date: Sep 2014 Location: albany Posts: 2	terry Hi everyone, We got our little Spike from Terry about a month ago. I would be glad to share my experience with anyone that has questions.

12-08-2014, 12:37 AM	#82
Graneet YT Addict Join Date: Jul 2014 Location: Marion ohio Posts: 476 Blog Entries: 2	I will say ear mites can be something a puppy can be born with according to my vet. My pappilon got them.

11-20-2016, 05:12 PM	#83
Loverofyorks YorkieTalk Newbie! Join Date: Nov 2016 Location: Irrelevant Posts: 5	I have searched this website high and low for a more recent posting on Terry Castonguay with Little Biewer Yorkers in Summerfield, FL, but I cannot find one and since this was posted within the last two years, I figure not much has changed. I contacted Terry several months ago letting her know I was interested in getting a biewer. She let me know she had litters coming in September and would keep me updated. On September 20th, my puppy was born. She was the only female and there were three males. Terry was great throughout the entire process. She sent me pictures and video and updates on her growth and everything was going smoothly. I couldn't wait to get my new baby girl! She turned 8 weeks old this past Tuesday and was scheduled to be delivered via a pet nanny on November 22nd, making her 9 weeks old and only 1 pound (which I have to admit, was a little intimidating to me but I had every intention on taking her to the vet the day I got her to get thorough advice on how to properly care for a dog her size). This past Monday (11/14), one day before she turned 8 weeks, I was told that Pinot (that's what I decided to name my pup), and her three brothers were going to the vet to get their first round of shots. Tuesday (11/15), I followed up via email (I don't have her phone number and have never spoken to her on the phone) asking how the vet appointment went. She responded with, "everything went well 😃." So I thought to myself, awesome I can't wait to get her! I didn't hear from her Wednesday (11/16). Early Thursday morning (11/17), I received an email from Terry stating that my puppy had an allergic reaction to one of the shots given at the vet so they weren't able to give the other shots, therefore she was not issued a health certificate. Wait a minute... on Tuesday, she responded that everything went fine?? If the puppy had a reaction, it would have been on Monday so she should have let me know this on Tuesday when I asked how the vet appointment went. She let me know that the puppy wasn't going to be ready by the 22nd which I let her know was completely fine as I wanted her to be healthy. I asked her multiple times what the puppy's symptoms were, the severity, if she needed to stay overnight in the hospital, no response to these questions. I also asked her to call me and she never did. However, she had already cashed my check so I believe I should have been contacted sooner with the option to put her in the care of a professional veterinarian and pay a vet bill. That did not happen. She did assure me that the puppy would be fine, that the medicine was just hard on her little body. I told her I would lay off rescheduling the flight because she sent me a video that afternoon of her perked up and playing with her mother outside. Thursday night, I asked her how the puppy was doing. Friday morning (11/18), she responded saying the puppy was going to stay there a while and she was going to refund all of my money and when she was better if I still wanted her I could pay again. I trusted that Pinot was in great care and said she could keep my money. Again, she assured me she would be fine she just needed more time. Friday night (last night), she emailed me saying that the puppy was not going to make it "I guess" are the words she used, she said she didn't know what happened because she was fine the week before, and then proceeded to send me a picture of the dog laying on the floor, dying, for proof since she didn't want to be "harassed" anymore. I guess harassment is asking questions about what exactly is wrong with the dog as far as her symptoms. Which I still do not know. She refunded me all of my money through PayPal prior to telling me that the dog was dying, deposit included. I let her know I was devastated but thanked her for refunding my money. I received no response. I wanted to give her the benefit of the doubt and give her 24 hours to repspond as she is usually very prompt. But nothing. I expected her to at least offer her sincerest apologies (since she claims to love her pups) and ask if I wanted to put my deposit towards a puppy in the next litter, but that didn't happen. Looking back at all of the details, I don't believe my puppy passed away. Here's why: about 5 weeks in, a man buying one of the males in the litter offered me $500 towards another puppy so he could have my puppy. I declined the offer as I was already attached. Also, I received a video from Terry stating that she loved the puppy and would've kept her herself. I believe either Terry kept her for herself to breed, the man who wanted to buy her originally offered a great deal more money, or she really was sick but not from the shots. This is still so new and although I never met the dog, I was so attached. I am not trying to bash Terry as I like to see the best in people and can only hope this was a huge misunderstanding due to lack of communication, but I did expect more from the reputable breeder she claims to be. On the bitter sweet side, I have found another breeder who spoke with me on the phone (which I never did with Terry), for an hour last night and has one sweet little girl left from her last litter that I am getting on December 13th. I pray that this hasn't happened to anyone else because it is completely devastating. If you have or are considering purchasing a puppy from Terry, I advise doing some research before.