Banfield or NOT?? - Page 2 - YorkieTalk.com Forums

Ladymom · 02-08-2011, 05:00 PM

Google "Banfield complaints". Lots of unhappy customers out there.

Consumer complaints about Banfield Pet Hospital

Banfield Pet Hospital Reviews

My3cents.com - Banfield complaints and reviews

Ringo1 · 02-08-2011, 05:04 PM

My research uncovered more unhappy customers than happy. I would say no to Banfield.

ladyjane · 02-08-2011, 05:06 PM

Not!

Doodlebug · 02-08-2011, 05:10 PM

OMG!!! After reading some of these I realize that we were LUCKY!! Thanks for posting the links.

RachelandSadie · 02-08-2011, 06:28 PM

Quote:

Originally Posted by Maximo

Although I have never waited more than 10 minutes, I am more than willing to wait as long as it takes because the vet takes his time with each patient. Healthcare shouldn't be treated like a trip to McDonald's.

One of the biggest complaints I have read here about Banfield is that they push way too many vaccinations and unnecessary procedures and medications.

I recommend finding a vet with small breed experience.

Now that you mention it, they do this badly. they push lots of unneccessary things on new parents who don't know better. some of the private vets don't over vaccinate nearly as bad as banfield does.

orlnurse · 02-08-2011, 08:22 PM

I've used Banfield before. My advice is to RUN! IMO, the wellness plan allows them to do unecessary things to your pet. You can get your own pet insurance for cheaper than what they charge. Be aware that their wellness plan does NOT cover emergencies, accidents, etc.

2Morkies · 02-08-2011, 08:25 PM

Not!!!!

capt_noonie · 02-08-2011, 11:22 PM

Banfield= over vax, over charge, under experienced. Like Kaiser, they send in a vet STUDENT to do all the exams and consult, and the actual Dr comes in for about 30 secs. For a puppy well visit, they gave an estimate of all the things they wanted to do, came out to over $400! I opted for what I thought I needed, still came out close to $100.

I vote NOT!!!

Go to yelp.com in your area and see what comes up with good reviews. bc you haven't put your locale, we can't be of much help. But yelp is a good start. I found our vet, Dr Malo, which I LOVE from yelp. Garden Grove Dog and Cat Hospital, 5 stars!!!

smallmans · 02-09-2011, 07:14 AM

We have had wonderful visits with our Banfield vet. Since each is a separate facility, the service varies. Like all things, the people make the difference. We go to the one in Rochester, NY. The staff is incredible and the vet AWESOME! She takes soooooo much time with us, has been very careful with vaccinations due to Bella's small size, took great care when cleaning her teeth, did pre-blood work, kept her warm, and was diligent with anesthetic amounts. I hate to blackball a company in it's entirety. I think you have to do your homework. We would fly with Bella to NY for any elective procedure because we like them so much.
We've used our Banfield in AZ, we found good service and really like one of the vets.
The insurance has worked very well for us.
I know many have not been impressed, but we have. Just wanted to give another opinion.
Interview, research, observe and make the best decision for your furbaby!

02-08-2011, 05:00 PM	#16
Ladymom Donating YT 2000 Club Member Join Date: Sep 2007 Location: North Carolina Posts: 8,317	Google "Banfield complaints". Lots of unhappy customers out there. Consumer complaints about Banfield Pet Hospital Banfield Pet Hospital Reviews My3cents.com - Banfield complaints and reviews __________________ http://www.myladysdogbows.com/ http://www.facebook.com/home.php?ref...6213341?ref=nf

02-08-2011, 05:04 PM	#17
Ringo1 Ringo (1) and Lucy too! Donating Member Join Date: Sep 2009 Location: On the Edge of Glory Posts: 3,447	My research uncovered more unhappy customers than happy. I would say no to Banfield. __________________ Mommy to Lucy, Ringo, and Matthew

02-08-2011, 05:06 PM	#18
ladyjane Resident Yorkie Nut Donating YT 20K Club Member Join Date: Sep 2006 Location: Texas Posts: 27,490	Not! __________________ CLOUD NINE BEDS--YORKIE HAVEN RESCUE MY ETSY SHOP

02-08-2011, 05:10 PM	#19
Doodlebug ♥Love My Puppies!♥ Donating Member Join Date: Nov 2005 Location: US Posts: 5,786	OMG!!! After reading some of these I realize that we were LUCKY!! Thanks for posting the links. __________________ RIP My Sweet Darling Angel Daisy 08/09/03 - 10/02/15, RIP My Sweet Baby Boy Teddy Bear 02/01/04 - 02/11/16 Photos HERE

02-08-2011, 08:22 PM	#21
orlnurse ♥Max & Lily♥ Donating Member Join Date: Aug 2009 Location: Orlando, FL, US Posts: 2,186	I've used Banfield before. My advice is to RUN! IMO, the wellness plan allows them to do unecessary things to your pet. You can get your own pet insurance for cheaper than what they charge. Be aware that their wellness plan does NOT cover emergencies, accidents, etc. __________________ My little dog - a heartbeat at my feet. ~Edith Wharton Lesley, Maximilian & Lily Rae

02-08-2011, 08:25 PM	#22
2Morkies YT 500 Club Member Join Date: Mar 2010 Location: USA Posts: 798	Not!!!! __________________ MuffinBoomer

02-08-2011, 11:22 PM	#23
capt_noonie www.yorkierescue.com Donating Member Join Date: May 2009 Location: Las Vegas & Orange County Posts: 17,408	Banfield= over vax, over charge, under experienced. Like Kaiser, they send in a vet STUDENT to do all the exams and consult, and the actual Dr comes in for about 30 secs. For a puppy well visit, they gave an estimate of all the things they wanted to do, came out to over $400! I opted for what I thought I needed, still came out close to $100. I vote NOT!!! Go to yelp.com in your area and see what comes up with good reviews. bc you haven't put your locale, we can't be of much help. But yelp is a good start. I found our vet, Dr Malo, which I LOVE from yelp. Garden Grove Dog and Cat Hospital, 5 stars!!! __________________ The T.U.B. Pack! Toto, Uni, & Bindi RIP Lord Scrappington Montgomery McLimpybottom aka El Lenguo the Handicapped Ninja 10-12-12

02-09-2011, 07:14 AM	#24
smallmans YT Addict Join Date: Jun 2009 Location: Mesa, Arizona Posts: 313	Positive Experience for Us, Always! We have had wonderful visits with our Banfield vet. Since each is a separate facility, the service varies. Like all things, the people make the difference. We go to the one in Rochester, NY. The staff is incredible and the vet AWESOME! She takes soooooo much time with us, has been very careful with vaccinations due to Bella's small size, took great care when cleaning her teeth, did pre-blood work, kept her warm, and was diligent with anesthetic amounts. I hate to blackball a company in it's entirety. I think you have to do your homework. We would fly with Bella to NY for any elective procedure because we like them so much. We've used our Banfield in AZ, we found good service and really like one of the vets. The insurance has worked very well for us. I know many have not been impressed, but we have. Just wanted to give another opinion. Interview, research, observe and make the best decision for your furbaby!