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-   General Yorkshire Terrier Discussion (https://www.yorkietalk.com/forums/general-yorkshire-terrier-discussion/)
-   -   So mad!!! Hard to trust groomers.... (https://www.yorkietalk.com/forums/general-yorkshire-terrier-discussion/165063-so-mad-hard-trust-groomers.html)

Britster 03-09-2009 02:29 PM
That is absolutely ridiculous. I would be beyond pissed.

Patti 03-09-2009 02:34 PM
That poor baby. I would be so upset. They should have been super apologetic and insisting to pay any related bills. Hope she heals fast.

txrosegirl 03-09-2009 03:09 PM
most important, i am happy your baby seems okay and was happily chewing on her treat...however

you do NOT even want to know what i would have done if that was my baby :mad: ... ooooh they would get an earful from me and i have never once sued anyone or even considered it in my lifetime, but i would be contacting someone about that...you handled it much better than i would have :mad:

kwaymon 03-09-2009 03:15 PM
I literally gasped when I saw that cut!!!:eek::eek::eek:
Even if you don't or can't sue. I think you should expose them by telling everyone you know what happened. Posting here on yorkietalk is a start!

kooki 03-09-2009 04:14 PM
I'm so sorry for what happen to Bella that is so careless in there part and NO that is not a nick, AAhhh I'm trying not to be mad but what they did is horrible. I hope for Bella's speedy recovery. Also don't blame yourself you work two jobs that is hard work so big hugs to you.

lil fu fu girl 03-09-2009 04:21 PM
:eek: omg.........that is not a little knick! I cannot even begin to believe that.
Do not beat yourself up. This was not your fault. So the baby had a couple of mats, a professional would not have done that. Hell, I groom my babies myself and I am certainly no professional ....but I have never done that! I am just so glad that she is happy and back home with a caring mom. You take it easy tonight,,, you and your baby have had one heck of a day!

Amanda7 03-09-2009 04:27 PM
I am so sorry this has happened to Bella, and glad that she doesn't seem to be in pain. As for that groomer, if it were one of my dogs, I would have gone ballistic! How dare they not even call you when it happened, to notify you that your pet needed medical care? I would have rushed right over.

You did everything you could. Hugs to you and Bella. :aimeeyork

Yorkielove1 03-09-2009 04:33 PM
Thanks guys!:) So pretty much, No i didnt pay, they ARE paying my vet bills, but their remorsefulness and their blame is all wrong. I have been thinking about this all day. So i finally came to the conclusion that I would email the owner, which is the person that grooms her. I pretty much told her that its good shes paying the vet bills, and i understand accidents happen, but i didnt appreciate the word "nick" and then seeing a horrible gash. I also didnt appreciate her blaming my bella for moving around. I told her that i know accidents happen, and nicks can happen, but a horrible gash like this is pure laziness or someone trying to rush the grooming process. I told her i expect nothing from her, but maybe to rethink and realize how important some peoples animals are to them
Because for ME and a lot of people on this site, our babies are our LIFE! Would you put a gash like this in a child's head while their hair is being cut? I feel like they downsized the wound, and im furious i got no call BEFORE they took her to the vet.

I will let u guys know what she says when and if she emails me back. Im not expecting much of a sorry though...

cariblonde 03-09-2009 04:37 PM
awwww! poor baby, I hope you both are feeling better..Oh and i hope you give the groomer that vet bill:(

Yorkielove1 03-09-2009 04:39 PM
i guess the vet and the groomer know each other so the vet is "billing" the groomer account.. I have to wonder if this is their first "accident"

JohnnieWalker 03-09-2009 04:42 PM
That's a heck of a "nick"! And you said the owner did this? She obviously works in the wrong line of business. Good thing, she's not running a barber shop!:mad: Unfortunately, if she's nicked a human customer like that there would be more serious consequences for her than just medical bills. Can't believe she had the guts to accept money from you.:thumbdown

Yorkielove1 03-09-2009 04:44 PM
no no i didnt give her ANY money.. sorry i might have wrote it wrong earlier.. my boyfriend is actually the one that picked her up. NO way i would have let him pay .. they didnt even finish the cut. She is half cut right now.

kimberlyp 03-09-2009 05:02 PM
Well, I'm glad you didn't give her any money! I had a groomer that comes to your house in an RV and does it so I felt better that my little one (Not Noelle)wasn't far from me. Well, when they brought her to the door she looked perfect, lovely bow on her topnot. Well, a little while later, I noticed scabs coming from under the topnot, I took it out and sure enough, there was a large cut on her head! She never even mentioned she cut my dog! It was quite some time that I had noticed it since it was under a topnot and it could have gotten very infected if I had not checked to see what the problem was!
But anyway, back to your situation, that's not a nick, and in my opinion it's inexcusable. Nicks I can kind of understand but gouges, no, sorry! They are supposed to be professional and that's why you take them there in the first place!!

chloesMama 03-09-2009 05:11 PM
I am so sorry this happened to little Bella. I can only imagine how upset you must be !! I can't believe they called that a "nick" ! That is absolutely ridiculous ! They know better they just don't want to admit what they have done. ((Hugs)) to Bella :)

Yorkielove1 03-09-2009 05:11 PM
Wow.. now i dont know who i should get to groom her. I will just have to keep looking!:)


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