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-   General Yorkshire Terrier Discussion (https://www.yorkietalk.com/forums/general-yorkshire-terrier-discussion/)
-   -   So mad!!! Hard to trust groomers.... (https://www.yorkietalk.com/forums/general-yorkshire-terrier-discussion/165063-so-mad-hard-trust-groomers.html)

JasmineNoelle 03-09-2009 10:38 AM
I am so sorry this has happened. Our little poodle got knicked one time also. We haven't taken our little Jasmine to the groomers yet and I have to admit, I am a little afraid to take her. Please keep us informed about little Bella!

bcrass2 03-09-2009 10:38 AM
Deep breaths.....Try to calm down before your baby gets home. She's gonna need mommy. She's gonna be freaked out!!!!! You poor thing!:ghug:Did you talk to the supervisor or owner?

celstu1 03-09-2009 10:39 AM
I know things happen and the dog can be wiggly and move a lot. I think its good they are getting her stitched up, but I'd be upset too. Thats your baby! I gave both my boys haircuts yesterday and the first time I ever did it I nicked my Dex.... I felt awful. I have learned though that when he gets wiggly to give him a min or five to calm down. Its stressful for the dog, you cannot force such a small baby to be still! I love my groomer, I just can no longer afford to get 2 dogs groomed every 3 months in this economy so I do the best I can on their heads and then I use clippers on their bodies. I do ok, not as good as a groomer, but acceptable. I get them professionally done maybe twice a year now and do the betweens myself.

Im sure your baby is ok but Im so sorry that happened and Im sure it will be traumatizing for her for the next groom she has. You'll have to warn the new groomer that she had a traumatic experience and shes understandably going to be anxious so give her a few mins to calm down if she gets wiggly.

Yorkielove1 03-09-2009 10:48 AM
So i just talked to my boyfriend she has a bandage wrapped around her entire neck!!! And yes the owner is the one that cut her. He is taking her to the vet to make sure everything is ok and the owner already said she would pay all the vet bills.. I feel so bad for my little Bella:( Shes probably wondering why mommy took her to such a horrible place.

mkawczak 03-09-2009 10:48 AM
First of all...If your dog was so"matted",they should call and ask you wheather to take them down to short or leave them..don't just "wing" it, and hope for the best...Second, They should call you and ask you if they can go to their vet,what makes you think they are even bringing her anywhere??? This same thing happened to my girlfriend Sharpei Diesel on Friday,at Pet smart. He's short haired ,went in for nail trim and bath,came out with "cut up face,and feet. WTF,and she paid them?????....these "professionals" need to be accountable. If nothing else,this type of expierience is traumatizing for them,to say the least. Now ,wait until you try to take them to the next groomer,even if it's new,the're gonna put up a stink...not fair to new groomer either. Trust is earned. I'm so sorry you have to deal with this B.S. Let us know what the outcome is. I agree,take picture,and write every detail down now,while it's fresh in your head. Good Luck.

Yorkielove1 03-09-2009 10:51 AM
wow those are good points.. i was thinking "why didnt they call BEFORE they took her to the vet??" i would have liked to know right away!!!

Patti 03-09-2009 10:51 AM
Poor baby and Mom. I hope she is ok. I know accidents can happen but it dosen't sound like they are being as nice as they should about it!

Critter 03-09-2009 10:53 AM
Quote:
Originally Posted by Yorkielove1 (Post 2511058)
So i just talked to my boyfriend she has a bandage wrapped around her entire neck!!! And yes the owner is the one that cut her. He is taking her to the vet to make sure everything is ok and the owner already said she would pay all the vet bills.. I feel so bad for my little Bella:( Shes probably wondering why mommy took her to such a horrible place.

where did they nick her??? I can understand some nicks might happen in certain places but on the neck??

I feel so bad for you and Bella right now, again I know how this feels, the guilt is terrible...but it isn't your fault, you would have never left her there if you knew this would have happened!

bcrass2 03-09-2009 11:08 AM
I agree!!! Don't you dare blame yourself for this! If you don't mind me asking....where is this place you took her?

I was looking into grooming school for my daughter. There is no licensing. You don't even have to go to school for it. (At least here in AZ) How come they don't have to meet certain standards?:eek:

BonBon 03-09-2009 11:14 AM
Did they describe what happened or what they were doing to 'nick' her? Try to calm down before she gets home so she won't think you're upset with her. Poor baby. Give her lots of loving for us!

jmdt 03-09-2009 11:19 AM
You should look at my album and see what they did to my Coco's ear last week. It looks like something chewed on it. This is how I found him when I picked him up from the groomer, and he is the best one I have. He never moves he just licks you to death. I'm so sorry your baby has had this happen to her. It is so tramatizing for all of us. We certainly hope she is okay and we are sending a hug from Coco, Pebbles and Trixie.

:ghug:

Yorkielove1 03-09-2009 11:26 AM
SO the place is called Shauna's Spa and my boyfriend just called me very upset. The "knick" That supposedly happened looks like a knife wound 2 inches long around her neck. I cant believe they did this. I want to sue them.. but what do you sue for when they've already covered the vet bills?

jmdt 03-09-2009 11:30 AM
Oh my goodness, that poor little baby. What the heck were they doing over there. Holy smokes that's not "just a nic" :eek:

jeanm1963 03-09-2009 11:41 AM
Quote:
Originally Posted by mkawczak (Post 2511059)
First of all...If your dog was so"matted",they should call and ask you wheather to take them down to short or leave them..don't just "wing" it, and hope for the best...Second, They should call you and ask you if they can go to their vet,what makes you think they are even bringing her anywhere??? This same thing happened to my girlfriend Sharpei Diesel on Friday,at Pet smart. He's short haired ,went in for nail trim and bath,came out with "cut up face,and feet. WTF,and she paid them?????....these "professionals" need to be accountable. If nothing else,this type of expierience is traumatizing for them,to say the least. Now ,wait until you try to take them to the next groomer,even if it's new,the're gonna put up a stink...not fair to new groomer either. Trust is earned. I'm so sorry you have to deal with this B.S. Let us know what the outcome is. I agree,take picture,and write every detail down now,while it's fresh in your head. Good Luck.
I dont think I would call the people at petsmart professionals AT ALL, I know you dont have to have any experience to work at our petsmart its on the job training... I would NEVER use our petsmart, they are all young girls and boys who really dont look to enthused at what they are doing!

manolos mom 03-09-2009 11:41 AM
Stiches, I would be MAD...They better pay...


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