I am just seeing this. I am so sorry to read this. I hope you get some restitution out of Petsmart. I am so sorry for your loss.

Oh my gosh, how terrible. I don't know what I'd do if that happened to my pup. First of all, did Petsmart think it was a good idea to keep a HUSKY anywhere within jumping distance of a two pound yorkie? Are you serious? "Rock hitting the windshield and blah blah blah," you don't see a freeway running through a rock quarry. So why was an enormous, obviously aggressive (if the owner even warned them about it) husky any where near a yorkie? Second of all, if a rock hits your windshield that's no one's fault. Well, it's no one's fault UNLESS someone was supposed to be SUPERVISING that rock. Then yes, the person responsible for that rock is... well, RESPONSIBLE for the damage. The more I think about what happened to you, the more furious I get, and the more livid I get at the manager. I just can't believed they were warned and still this happened. How irresponsible and careless, and with your pet's life. This isn't a "windshield" problem you can just drive to an auto-repair shop and pay a few hundred dollars to fix, this is your precious pet's LIFE. I'm sure you'd give a hundred times the cost of a windshield repair to have your baby back. In what city are you/the petsmart located in? This thread should be kept alive so everyone can know what happened to your poor baby. Oh my goodness! I'm just so sorry for your loss, and if you need advice or to talk or would like someone to call corporate or that specific store for you, please message me. You'll be in my thoughts and prayers, undoubtedly.

This is just so sad. I am so sorry for what you have to go through because of these idiots.

I am on my own personal boycot of Petsmart, but not for anything as devestating at this. I won't go anywhere that will not permit me to stay with my puppy while he is groomed. If it comes down to it, I will just have to learn how to do it myself. I don't think the people that work in these stores realize that they are dealing with members of peoples families and should use as much care and kindness as if there were taking care of someone in their own families.

I would not let them get away with this. I definitely make Petsmart stand up and pay attention. Petco is another store that I just refuse to go into anymore. These chains are just awful, I won't shop in any of them or use any of their services anymore.

A similar situation happened to my sister when having her dog groomed. The groomer failed to secure the dog and then turned away and the dog fell off the table and broke her neck. It is devastating. The groomer paid for the burial and bought my sister two dogs totalling $5,000. If they are not willing to do anything at all, I would get a lawyer! That is criminal!

OMG I AM SO SORRY FOR YOUR LOSS!!!!!!!!!! You poor thing & your poor little Bella. What an awful tragic thing to happen to your baby. Make them pay!!!!
I think I will boycott Petsmart just on the principle of your ordeal!!! :littleang:angel2dl::fallen::rbyorkie::ghug:

I am so sorry to read about your loss. Your poor baby. I feel for you and my prayers are with you. I see that there are tons of responses to your thread, and without reading them all...I have to ask or plead...Please, speak with an attorney.

I've been toying with whether to take Barley to a groomer or try doing him myself. I think I'll do him myself or with my vet's after reading this.

I am so sorry for you and your baby. My heart is with you.

Inexcusable Petsmart!
 

I am so upset by your story! I hope that, in time, your grief will abate somewhat...though I know you'll always think of your loss. I agree with everyone that you should pursue littigation on the matter, but perhaps you should wait until you feel less fragile. I used to buy things at Petsmart all the time, but now I am going to stop...Hope to hear in an update that you are doing better and maybe Petsmart will apologize and offer you some monetary recompense in the meantime...though I know you'd rather have your furbaby back. Be gentle with yourself...our thoughts are with you!!!

Susan & Bula

I am so sorry as well as shocked to hear of your loss. I take mine there and have never had any bad experiences. Recently when I was there, I met a woman whom told me she would not take her Yorkie there since they don't have much experience. I was surprised to hear that they only have 6 weeks of training. I asked them recently about that and they do shadow for a while, so it is longer than the 6 weeks she told me about. But after reading what you have said, I am not sure if I want to go back. I have been thinking of changing groomers anyway. The first groomer I went to couldn't file his nails down and Petsmart has a special tool which smooths them down.


Back to the subject, I am so extremely sorry to hear about your loss. I hope things get better for you. I've had my Yorkie attacked last summer by a Rotweiller, so I feel your pain. He was okay, just scared the crap out of me as well as Maxwell. Luckily, there was a Vet at the dog event that checked him out. He checked out okay, but took us both a while to get over the shock. Hang in there and hope you feel better soon.

In Friendship, Miriam

By the way - I was talking to a woman on the street about grooming, and she asked me if I had heard about the yorkie who had been attacked by a huskie at PetSmart . . . so the word must be getting out there. I hope this gives you some comfort that your tragedy may help prevent others.

I have seen this thread come up and there have been so many people giving condolences to the OP including myself. Although it is very sad and a horrible thing to have happened I just want you to be aware of something that I discovered. Not only has she never been back on YT since her original post on 1/10/08 BUT she has posted this same story all over the internet on many forums just like YT. She will not be back to see the outpouring of sympathy or any of the stories that other have told regarding this. It is just a campaign on her part to spread this story as much as possible. We have been used and abused :(

First of all Melissa I am so very sorry for losing Bella. You must be devasted and my heart breaks for you.:(

IMHO petsmart should be the last place that a small dog owner should take their dogs. I mean come on how much training have those kids had?? Not enough for ME to trust THEM thats for sure!!!

I hope you are taking action against them. They shouldn't be able to be so casual about it. and at the very least they need to have better training and way better policy about the dogs. Like big dogs on one day little dogs on others.
or small dogs at certain times of day and large dogs at other times.

Very sad
 

OK I understand her wanting to get her story out into the public, while I am glad to know about these places that we take our babies that are suppose to have knowledge and be helpful and then they have the additude that it is just a dog. We all know that they are not just dogs, they are our special babies.
But, I think it is kinda rude and annoying to not reply to all of the people like you or I that have kept track of this. Thank you for the info.

It is very rude and annoying on her part. She told her story and then touched all of us never to come back. The problem is that people are not reading the other posts but the are reading her story. I just really makes me very upset when this happens. There are people that come to this board every day and post and receive no responses or just a very very. They want to contribute or have a question and are ignored. This woman came here on her smear campaign and received an outpouring of support~for what? :mad:

I just can't imagine how you feel.

So sorry
 

I'm so sorry for your loss.

Petsmart just has not fail to amaze me with the horror stories I continue to hear.
I used to take Duke there when I didn't know any better and even went to Banfield twice when we couldn't get to our vet. The vet tech said to me that Duke is marked as scratcher and biter during out second visit. I wonder where they came up with that information since the vet saw him for only 5 min in the room and I was there the whole time during our first visit; and Duke WAS calm.
I then wondered if they would share these things with Petsmart since they are in the same store. I was afraid of how they would treat Duke if I left him there for a few hours in the grooming dept and he is marked as a scratcher and biter.
I have yet to find a groomer that I like but I have learned to bath him and trim his hair where needed just to avoid that place altogether.

~Tam~