Dolly got big wound from her groomer for the Second time!!!
 

I am seriously mad. when I went to pick Dolly up a couple hours ago at her groomers, I saw stitches on her right inner thigh. so I asked the groomer what happened, she told me that Dolly moved a bit when she was working on DOlly's tummy. and she said it in a way like its not a big deal!

this is not even the first time it happened, about eight monthes ago, she got a wound on one of her ears from this groomer. and I was being very nice about it since I understand that its not easy to be a groomer and all the patience it requires, blah, blah...but a second time in less than a year, are you serious?

may I just add, I got Dolly when she was 8 monthes old, and she is from a show breeder, she was very well trained about being groomed, her previous groomer who moved out of town has complemented so many times about Dolly being so relaxed while being groomed. and I actually groom her myself when I have the time, I always praise her, telling her how beautiful she looks and giving her treats, etc. she does not bite at all, not even play bite. I am just so mad, she is this tiny little thing, the wound is about 1/2 the length of her leg. and who gave this groomer(not sure if she deserved the title)the right to think its not a big deal, and she did not even have the courtsey to let me know before I found out on my own. I am sorry to say, but I want to cut her leg open and see if she thinks its a big deal!

:eek:

The groomer didn't even tell you???
I would never go back.
Accidents do happen but it should be reported to the owner immediately and who gave the groomer the right to stitch her or take her to the vet and have them stitich her without you being notified?

It is just so much easier to do it at home where I know exactly what is going on.

I had to read your story twice to make sure I read it right.

You did say STITCHES? Your groomer took your Yorkie to the vet and
had her stitched up without your approval? Then said nothing to you about
it? Am I reading this right?

Oh my goodness. I bet she charged you for the groom. I would take the baby to the vet and let him look at it and then bring her the vet bill. It could get infected if she didn't clean it properly. Don't groomers have to be licensed. I would check it out and report her to the proper authorities. That is outragous. How could she think it was alright to hurt your baby. I would have went nuts on her. Never, never take your baby there again. She doesn't know what she is doing. And who gave her the authority to have YOUR baby stitched up. I would want to know more about this. Who exactly stitched up the baby. And who gave permission for them to touch your dog.

:aimeeyorkCOCO :aimeeyorkPEBBLES :aimeeyorkTRIXIE

of course Im not going back and I will be telling my neighbors who all took their pets there.
well, the grooming service is part of Dolly's vet, so I guess they thought they were actually doing me a favor by putting stitches in!

OMG:eek: I understand accidents can happen, especially with a wriggly one:rolleyes: but with a yorkie so used to being groomed? Sounds like pure negligence to me. It's incidents like this that give groomers a bad name xx xx xx

Are you serious she has stitches??? Did she take her to the vet or did she stitch her up? I would be beyond livid and I would be reporting her to the BBB and anyone else I could. It is wrong that she cut her but she should have let you know what happened before she had her stitched up

well, the grooming service is part of Dolly's vet, so they assumed its ok I guess, she passed dolly over to me without a word until I approached her!

That's crazy! How could they give her stitches without your consent? I would figure out who to report this incident to.

Oh I see well I still think they should have told you what happened . I would be upset that shes been hurt twice at the same place. Mine have been going to the same groomer for 3 yrs and they have never been hurt

You need to call the vet and find out exactly what happened. This is totaly crazy.

:aimeeyorkCOCO :aimeeyorkPEBBLES :aimeeyorkTRIXIE

ya, she charged me for the grooming job, as well as taking my $5 tip without guilt. I am calling the owner of the vet about this, since the grooming service is part of it!

well, the grooming service is part of Dolly's vet, so I guess they thought they were actually doing me a favor by putting stitches in!
__________________


I can't believe your vet actually stitched up your dog and did not call you!
Bye bye vet I would say. That's like stitching up someone's child, IMO, without parental permission. What was he thinking?

I am so glad you pup is fine but I would never go back to groomer or
vet! I wouldn't ever trust them again. They both did something
unethecial IMO.

OMG are you kidding me???? I would have lost it! Especially it being the second time. I don't care if you vet is right there, they have an obligation to call you to get permission to treat her. Isn't that against some law to treat her without your permission ??

When I read your post, I was so shocked.:eek:

Unbelievable :mad:

~Kathy:animal-pa

That is awful ! I can understand your anger, and for them not to call and let you know when it happened is unacceptable.

You gave them the benifit of the dout the first time , because as you said ,they may wiggle an a little nick may happen...but a wound that size with stitches ! The groomer was not being careful or focused and was negligent in her care of Dolly.

I also think it was wrong of the vet to stitch her up without atleast trying to reach you. If you couldn't be reached , then yes , go ahead for safety sake...BUT then make sure you know what happened !

I can't believe you actually tipped her. :confused: No offense ARE YOU CRAZY!!!

:aimeeyorkCOCO :aimeeyorkPEBBLES :aimeeyorkTRIXIE

well, I tipped her before I found out what happened. I was in a hurry to get home, so I used my credit card to pay before they even took Dolly out and I put the tips along with the charge for the grooming job on the receipt, I thought that way I can leave right after they brought her out!

They shouldnt have even charged you for that groom. I just think the whole thing is terrible. They should be ashamed

I would never go back there again. Piper and Sebastian both had sore eyes from cuts around there eyes. My vet said never go there again, and I haven't. I have a new groomer that works out of her house, and she's wonderful.

I hope it was the vet who stiched her & not a tech! I would definately call & talk to the vet. There is NO excuse for a wound that needs stitches.
Once a groomer scratched Keegans cornea, after seeing the vet I called her & she said nothing happened. I never went back.

This is VERY unprofessional on ALL counts
A groomer who Cuts your dog

... and then the Vet who Stitches her and doesn't call you or AT LEAST meet you when you come to pick her up and give you instructions as to her aftercare

:mad: I'd be steaming mad

I just talked to the vet manager, well, lets just say, it was basically a waste of time and energy. she told me that she's sorry, and that things happen, they are doing the best they can, they didn't have to put in stitches, but they are doing it for my benefit, and she would give me a $25 gift certificate toward future services. she made me feel that I am doing this because of the money.

well, guess what, I just spent $35 on someone to cut my dogs leg open, now Im here to get $25 so in the future Dolly can get another wound from them again. I am so mad that I cannot even express myself.

but unfortunately I might have to stay with the vet (not the groomer though), I know Dolly's specific vet (who is off today) personally, she is very nice, she is a young vet, very loving toward animals, she has done so much for Dolly, and she owns a yorkie as well, we usually go to the dog park together, she's given me so many advice on how to care for Dolly during special times. and most importantly, Dolly loves her, whenever we are out of town, she is the one to baby-sit DOlly and I don't have to worry about a thing. and I just cannot do it to Dolly.

What do you mean that they didn't "have" to put the stitches in. Would they just have let your dog bleed? If the wound was severe enough to get stitches then it certainly was a big deal. Did you ask why you were not notified when the dog was hurt. I still can't believe what I'm reading. Call your "friend" the vet and tell her what just happened.

:aimeeyorkCOCO :aimeeyorkPEBBLES :aimeeyorkTRIXIE

There must somewhere you could report this vet for treating your baby without written authority. I have to sign a release for any treatment my vet recommends. I would certainly find some way to report this.

she was telling me that the wound was not servere enough for stitches, but they did it anyways so she can heal faster. she said it was no big deal is why they did not contact me, and she's had similar issues before and the other owners actually appreciate them having done so! Im in shock, I cannot believe this is happening to me. now I have to go get some pain med and she kept on licking the area, could I spray some bitter apple?

and what department could I possibly report this to?

thanks you all for the help and support!

Is the office owned by your friend ( Dolly's vet) and other vets and the manager just assist them ? If so I would make sure to tell your friend about this and about the ridiculous treatment you received from her personnel. I know my vet owns her office with another vet and they would never put up with that. Even if she doesn't own it , if she is the vet I would have her talk with the manager about the way they handle business and animals !

I can't believe they had the nerve to do anything without your permission. That must have been some cut. I would never take my dog back to her, but first, she would get a piece of my mind.

That poor dear! I would never ever take her back there again! I've never taken my yorkie to a groomer b/c I'm afraid something like you mentioned would happen to him. And I would not want that to happen!

wow! I am so very sorry this happened to your baby, I hope that she gets reprimanded when you report it.. that is just insane and definatelynot ok for her to lt you find out on your own :eek: she should have said something... Again I am sorry this happened to your sweet baby, she is just adorable and this woman should feel terrible about hurting her :(