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Just for future reference DO NOT PURCHASE FROM www.bloomingtails.com THE CUSTOMER SERVICE IS TERRIBLE. I ORDERED AND ITEM ON MAY 5TH STILL HAVE NOT RECIEVED IT. FIRST THEY LOST THE ORDER , THEN GOT THE ORDER BUT WRONG ITEM . THEY RESUBMITTED THE ORDER AND I AM STILL WAITING..... |
Are you talking about Custom Small Dog Clothes, Designer Dog Clothes, & Accessories? |
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sorry wrong link |
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hmm, that is not one. Somehow i got the wrong link. I will have to go check the email i got thanks.. |
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We are having a similar issue with Marilyn Muttroe. My mother in law ordered ks a bed as a present for Christmas. 2 days before Christmas they sent an email saying the item was no longer available. We are still waiting in a refund....5 months after the fact. We even tried to see if they would just let us exchange and they haven't answered us back after many emails. It is frustrating. I feel bad for my mil because it is her money and the bed was over $100. |
thx, i hope so too. it is very frustrating. i dont want to cancel cause i really want the item. |
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that is the downside of ordering online. mine has only been 3 weeks, i couldnt imagine waiting 5 months. i got a email from them 3 days ago asking if they wanted me to reorder the correct item , i said yes. probably should have cancelled but i really want that harness for my baby and they are the only place i could find it. hopefull i will get it soon. baby girl rosie, that is the right co. i just had the wrong link... |
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did you mil pay with a credit card or paypal??? If so she could request her money back through the card company or through paypal. Good luck |
I am pretty sure she payed with a credit card. I'll call and ask her today. |
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i know , i ordered from them a couple times before never had a problem but for some reason this time i just cant seem to get anywhere. they are getting sick of my emails i think |
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Possibly a phone call? When I have had problems with a company in the past, I have made a phone call and sometimes a warm body on the other end can get things done quicker than someone that is "getting around" to checking email. Hope you both can get this resolved. |
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