Grr @ PetSmart Grooming! I am so FURIOUS right now! I dropped Belle off at PetSmart at 7:00 in the morning, before my class started. Her scheduled appointment was at 8:00, and I made it CLEAR to them that I'll be back by 10 to pick her up. I got there around 10.30, they give me the slip of paper to pay up front, and when I come back to give them my receipt, they say "Oh, she's not ready yet. She'll be ready in 1.5 hours." !!!!!!! They said her groomer didn't even come in yet! Do they only have one groomer per breed or something? I didn't even request a specific groomer. I called them around 2 and asked if she was ready..."No, they're giving her a bath soon." It's almost 4 now, and they STILL didn't call! She's almost been there for EIGHT hours, and she was the FIRST one there! Has anyone ever had this experience with PetSmart before? They're usually good about getting her ready within 3 hours, but 8 hours is just ridiculous! :angry: :angry: :thumbdown |
EIGHT HOURS is more than ridiculous. Has she eaten? I think I'd go pick her up, and find another groomer. She's been in a cage all day. |
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I would ask to talk to a manager. That's ridiculous. |
that is RIDICULOUS!!!! I would be fuming and as to speak to the Manager of the store. |
Thats ridiculous! I ounce saw a groomer at petsmart who was brushing a collie so furiously the dog yelped. When it did that she went and put a muzzle on her! |
Oh my gosh your poor baby! I would pick her up, get your money back (if you paid) and never go back there again! The manager also needs to know!! That's terrible!! :thumbdown |
:eek: Oh my goodness that is just to long of a time frame to have to wait at the groomers! She should of been the first one done! Talk to the manager!! |
We just got back from picking her up...She was there for a total of 8.5 hours. DEAR GOODNESS I AM SO PISSED!!! Thankfully, she did eat before I dropped her off, and they did give her some water. I am NEVER going back there. This gives me even more reason to learn how to groom myself.:mad: :mad: |
Oh, good. So glad you have her back! Do they even realize these little ones can go into hypoglicemic shock from being overly stressed!? |
I dont blame you one bit, i would be so peeded:mad: I have never heard one good thing about that place:thumbdown hope your baby is ok:) hugs to her. |
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I've never heard anything good about Petsmart or Petco when it comes to grooming, so I have a friend do mine. |
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