Originally Posted by mkawczak (Post 2576481)

So I was home from work yesterday with a really bad headache. My neck and shoulder and head felt tight and achy. Anyway,Harleys apt was at 4:30,and by then I had so many Exedrin in me that I did go with DH. I got there and the vet was at the front desk chatting with a client. I checked Harley in,and they immediately put us in a room and shut the door. Then the tech comes in (this never happens) we usually always get the vet. She takes out the staples and the stitches,and says "your all set". I asked where the vet was,and she said he "left for the day".:mad: B/S,....he lives in the backyard of his office. There were cars in the parking lot. He was hiding from me.....What is in he$$ is his problem. Own up to it your spineless freak:eek:. MY question to you all is...Do I let this go,or do I send him a letter with the bill,and ask him to pay me back? I know I could've had a melt down,but my head was pounding and poor Harley was shaking like mad. I just don't want to let this go,so he thinks he's gotten away with this. Please advise me what to do. I really have never in my life been in this odd position.:(

Originally Posted by Mom to Hot Rod (Post 2576520)

That is not right at all!:thumbdown He should take responsibility. I would go ahead and send him a well written, thought out letter along with the bill and let him know that you are so upset that he has not stepped up to the plate.

In this letter I would also tell him that you feel he has been irresponsible in the care that he has given you (Harley) and that if you cannot resolve this at this level that you will be going to the Vet. board of Directors or whomever is the governing body of vets. Try not to be accusatory but very matter of fact. Reinterate all the clients that you have referred to him, remind him that word of mouth is a very strong tool in advertising. It works both ways.

I would make sure that I have the paperwork from the emergency clinic and a log of when you tried to call his office and who you spoke with, etc. Put the ball in his court and give him a timeframe as to when you want him to respond, then follow thru. Good luck. Man this really is not right. :mad:

Originally Posted by Gingergirlsmom (Post 2570473)

Wow! He needs to make this right.

Bernie's surgeon left a sponge inside. When he started to bleed from his hip (months after the surgery) and my vet found the sponge during an exploratory surgery (to find out the cause of the bleeding), the surgeons office not only issued me an apology, but they covered the entire cost of the the exploratory surgery. No questions asked.

Perhaps your vet asked a staff member to follow up and pay the fee and the staff is to blame...

Originally Posted by mkawczak (Post 2568140)

:mad: I posted last week about Aiden brother Harley. He went in 3/27/09 to be neutered. Had 3 - 3 inch incisions..."looking for" an undescended testicle. On the fallowing Thursday he was opened about an inch and 1/2 and his facia was hanging out. We took him to the emergency clinic,and over $700.00 later we were home. I called to talk to our vet. I left a message and he has not called me back. I know he knows about what happened,because when I called his staff member said,"We just were reading his OR report,how is he doing? I told her fine,but I was very upset. She took my cell # and....NOTHING!!!!! This man used to practice where I used to go,but opened his own place just 1 year ago. I referred so many people to him. Aiden had the same thing happen to him last February,but his "stuff" was not hanging out. That visit cost me a little under $200.00. He never offers a E-collar. I just wanted to talk to him ,and suggest he help me with this huge debt he cost me and take my suggestion to offer the #$%@#% collar. What would you do?? I have made an appointment,just because it's the only way to confront him on this issue. I'm going to let him remove the stitches and then I'll give him to my DH and if this FREAK want's me to come in his office,rather than do the deed over the phone...THEN SO BE IT!!!!!!!:mad::thumbdown:mad::thumbdown:mad::thumb down:mad::thumbdown