Originally Posted by vainchick5 (Post 1083504)

Again I just want to say I didn't start this thread to get it closed or to cause more arguments, I just wanted to get the point of support across. If a member here is a horrible customer, the vendor has a right to write a review if they want to, so if a customer had a horrible experience no matter who it is, they should be able to post their review. You can decide for yourself if you want to use that vendor but it is the right of the consumer to write a review without getting bashed :thumbdown

Originally Posted by Tiggerwit (Post 1083523)

It was not my intention to come across rude although you pointed out that I was. I apologize for that. I completely agree that she had every right to post her disappointment in a review, but it didn't stop there. It was also brought out in other posts, and then again this morning in several posts and now this one. I didn't read the posts as being rude or attacks at the original poster but just surprise that she received something of poor quality from Rena and they offered suggestions as to what may have happened and ways to possibly handle the situation. Since it continues on, to me I perceive it as more of an attack of Rena's ethics and not just the dissatisfaction of her product. I don't blame Rena for feeling embarrassed or becoming defensive. It was just my opinion that the original poster should have posted her disappoint in one single posting and then settled the matter privately with the vendor. Unfortunately when you take it public everyone is going to have an opinion and not everyone is going to agree. My opinion too was just that an opinion, to which I am entitled. Telling me that I was rude doesn't make you any different then those that you are complaining about.

It's just an unfortunate situation all the way around and I hope the parties can come to an amicable resolution.

Originally Posted by ashley809 (Post 1083759)

I will have to go look at the thread. But I agree that there is a buddy system on here.

Originally Posted by mistyinca (Post 1083955)

I have a really good idea that I'm going to post in the suggestion section.

This would be good for anyone who sells or trades or is a breeder, or any other thing. I've done some trading at coupon sites, and they have a rating system called itrader (vbulletin forums). Anyway, it is a lot like ebay feedback. Here, look at a sample of the itrader ratings next to people's names example of itrader rating Click on the number next to itrader and see the feedback that can be generated on a person.

This would be a great way to have a rating system.

Originally Posted by Shanatink (Post 1083554)

I want to apologize to Deb for not being more supportive yesterday. As a matter of fact I was a bit defensive and doubtful. Today I saw the pics.

Originally Posted by tiggerr36792 (Post 1084204)

Thank you for your support!! I'm very disappointed to see all of my posts deleted in the barking dog post by another member. They even deleted the pictures of the poor quality products.

Originally Posted by Surfie and Tiki (Post 1084224)

I still see all of your posts in the review section, including pictures....:)

Originally Posted by chachi (Post 1083501)

I think when the member being complained about is also a YT member then they should handle it in private. The seller told her she would get her money back if she returned the items but that was not good enough for the OP she kept on going with it. All I know is someone also posted a thread about theiir good experiences they had with the seller and she went on there and made comments too when does it end. The seller was in tears today because of the good review she got. She seems like a genuinely kind person who didnt need to be raked over the coals

Originally Posted by joy and bella (Post 1084237)

i just found this and i thought i would give a quick response. i do not know either member, and i am sure both are wonderful people. i am sure that rena has excellant products and that this was just a fluke, but it still happened. for debbie who paid for these i can completly understand her frustration. i also understand why she would just want her money back. not to be mean, but if it were me i would want my money back too. i think that people should try and settle things in private first, i dont mean just pm or email one time..i mean really give it your best shot to fix things, and then if they cant be fixed i dont see why there should be any attack or sides taken if the unhappy customer wants to talk about thier experiance.