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What is with Wal-Mart Good golly, what in the world is with Wal-Mart these days???? Weeks ago went to get the mustache trimmer for trimming the girls and couldn't find it, a $12.88 item, lo and behold it was behind locked glass doors, had to get a clerk to help and then was told she had to take it to the check out Register 20 and I could pay at any register and they would bring it there to pay for it. Well, yesterday evening (same store) I wanted face cream, couldn't find it, once again clerk told me it was locked up she got it, Jack wanted a new Norelco shaver, same thing locked up, sooooooooooooo proceded to check out Register 20 and then clerk has the stash piled up behind her of other customers items (several different brands of face cream) she was able to finally find my creams then the Norelco, I paid for everything beings I was stressed out from the ordeal of all this and added difficulty at this point with my vision from all the stress. After paying Jack said it was not the electric shaver he picked out, so back we go to the register, (there was two other Norelco items besides his there on customer holds :( this whole process of finally paying at the Register 20 check out and getting help to get what we wanted stashed behind locked glass sliding doors took close to 45 minutes of our time not to mention the frustration. My question is this, is it like this in other Wal-Mart stores or is it just the ones in our area? Needless to say, when I got home opened the bag out came my much needed cough drops, grumbling looking at the rest of the stuff, I decided to just leave everything in the bag and return it and get my money back and go purchase them elsewhere where....I already phoned to tell the manager this morning to let them know exactly how I feel. Good golly, wonder how the managers would like to have to put up with this kind of shopping episode if it were them shopping, don't think they would like it either. Now I will have to search out a store that tends to make shopping so much less stressful and will appreciate us more as a regular use to be Wal-Mart shopper. The comment I get from the store..... is due to so much theft this is what they are doing now and that they will be adding more glass sliding doors and locking more things up, all I can say is Wal-Mart good bye from this ole gal and Jack. Oh my gosh, we know that the economy is in a mess and things are really bad and everyone is paying for it one way or another but now this in a big chain store here, what next????????????? Sorry for the long post but just had to get this out and curious if others have experienced this in your area? Patti and Jack |
Our store does that with some items, too. They are just being ripped off left and right and I guess this is their way of trying to stop that. I would imagine that if they have people stealing SO much that prices will go up, up, up. We can thank those less than honest people who think they can just take whatever they want...:( Yes, it can get very frustrating though, can't it???? |
I dont think the three walmarts around me are doing it but theft is getting really bad so I'm sure they are just trying to protect themselfs. |
I don't think the Wal-Marts around here are doing that... They lock up things like video games and other electronics, but that's it... |
Walmarts around here don't do that either. They only lock electronics and video games. |
They do that here with a lot of things- razors, shaving cream, deodorant, etc- at Kmart, Walgreens, Rite-Aid, and the like. |
Around here, the video games are behind lock and key - as well as the electric razors and replacement blades. I'm sure there's more - but those are the items that come to my mind. In addition, Missouri is the #1 meth state and sudaed is one the the needed ingredients to make meth - so in addition to some high-theft items behind lock and key, all sudafed and sudefed related products are behind the pharmacy. All purchasers must provide a driver's license and sign out their sudafed purchase. Recently, there has been talk that all cold-related medication must be distributed by prescription only. Yeah, Good Golly says it all!! :) |
Thank goodness our Walmart isn't like that, or I'd go elsewhere. It's nice to save money, but not worth the hassle. I hope and pray they don't do that here! There are things locked...like electronics and higher priced items, and the cold medications that are used to make meth. Anywhere you go around here for cold meds, you have to sign your life away in order to buy it! I don't blame you for being upset, Patti! Hope you find a different place where it isn't so stressful to shop! |
I know how you feel. During Christmas, took my Mom to WalMart to get my Dad a razor. Same thing.....behind locked glass doors! Waited forever to get someone to unlock for us. Then they had to take to the register themselves for us to checkout. Also noticed while shopping @Ross Stores lately, they have lots of security personnel. Shoplifters to blame for sure!! |
Good grief! What an ordeal! :( Luckily, I've not had to experience anything like that at our Wal-Mart |
Maybe Walmart should beef up security in stead of locking up stuff. You can't lockup everything although I do understand them having to electronics etc. My husband needed a new Norelco too and instead of standing in line for an hour because they are cutting back on checkers at Walmart too, I just went to Walgreens and was in and out in no time. |
I was told that Walmart had Vitron-C so I looked and couldn't find it. I asked the Pharmacy Dept and they said only the Super Walmarts carried it and it was kept behind the phamacy counter, I'd have to ask for it. I said do I need a prescription for it? No. Is it very expensive? No. So why is it behind the counter instead of out with the other vitamins? I don't know. This was a couple years ago before the economy went south. I never did get a reason for it being behind the counter. However I did find that the Target Pharmacy has it behind their counter too. |
Thanks everyone Thanks for you all posting back, sorry that it is happening other places too. Minus my cough drops...... I returned everything else back to the store totaling $136.00 they can have their customer store policies. We have our shopping policies too :D the only reason we went there was for convenience but then with their changes and the way they are doing, it certainly is no longer convenience shopping for us. Patti and Jack and girls |
Did you tell the store why you were returning everything and not shopping there anymore? Thanks for mentioning the military families. Our future son in law leaves for Iraq today. :cry: |
I refuse to go to wal mart unless absolutely necessary after a similar experience. Plus now our wal mart makes you stand in line once at the door to check your the items you are returning and then AGAIN at the service desk. Needless to say... I rarely buy things that I might have to return. Usually it takes a good half half hour of standing in line just to return something. |
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I refuse to shop at Walmart but it because of equal rights issues. They are notorious for only paying men well, all of the females in the same positions always earn way less money for the same position and this has been an ongoing issue for several years. They are also helping to put out small local businesses out all of the time. There have been many community rejections of local walmart stores. This is the worst maga-store compared to others like target etc. I can't even go in there because the darn prices are too good for me to not buy this or that. I had to take my stance and decide to reject that enetrprise. I know some might think that is a bit harsh to feel that way, but I choose to give my money to local business instead, it feels better than saving 10 dollars and support inequality.:thumbup: |
I do not shop at Wal-mart. I can barely stand 5 mins in that store. The people in my area are just trashy that all shop there. Its a mad house of rude, trashy people. I go to Target. Prices are similar enough and its just a nicer environment in my opinion. Try Target! You might like it better! :) I also got away from Walmart years ago when I realized that they used to sell edited dvds and CDs. I'd buy a CD or a movie and it would be a 'beeped' out version. Sooo annoying! So I just stopped going there. What happened to you is understandable for the store, but definately annoying for the customers. Its a tough line. On one hand theft rates may be high enough that taking the precautions like locking up certain products is worth losing a few peeved customers. It does stink though! |
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Good Grief! What a pain!! The WalMart's in this are are not doing this..at least not yet! Good for you returning the purchases and letting them know how you feel! |
Oh yes I shop at Target, the only time I go to Walmart is if I am directed there for a certain item. Our Target and Walmart are on opposit corners of eachother, it's just as close to go to one as the other. I made Target my store of choice years ago and have never felt like I missed a thing at Walmart especially since ours isn't a Super Walmart. I know this may be TMI but I do have to go to Walmart soon. Why? I need to buy a minimizer bra and our Target doesn't carry them. I have been putting it off for weeks, I hate going there. Now what I find interesting is everyone we know in CA shops at Walmart and not Target. So I have to go to Wally World at Christmas to buy gift cards for our CA family. I have been to their Walmart stores when visiting CA and I must say they are nicer and bigger than mine here. |
Our best buy used to make you stop at the door and show your recipt and everything in your bag before you left the store. It made me mad. I asked them if they wanted to frisk me once. Invest in some security personnel and stop treating paying customers like "suspects." |
Sad but true We live in upstate New York,and our local Walmart has cops there daily. They got rid of self check out...due to the amout of thefts. They had as much going out the back door as the front. They did away with Layaway. It's sad,because they're the cheapest priced retail store,but if this continues,we're ging to pay higher prices there. |
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Ours does that too, I always felt weird about it till I saw them do it to everyone. I then put it in that catagory of airport security, I have to suck it up and do it like everyone else no matter what. I had the alarm go off at our Walmart a long time ago as I was leaving. The cashier forgot to take a sensor off of an item I bought. I was so humiliated, everyone in the front of the store looked at me like a shop lifter. I let security know what I thought about the incident. On the other hand Walmart was kind to my brother and son when they drove long haul route semi, they would let them park the trucks and sleep in their parking lots if needed. |
I like Target alot better than Walmart so thats where I shop. |
No changes in our Wal-Mart, but who knows what will happen now that crime is on the rise. |
The Wal-mart in my area does this too. But they are not as serious about it. The video games, perfume, and jewelry are locked, but they will take it out of the case and let you take it where ever you are going. This is nice for the customer, but it makes no sense to lock it "for security purposes" if you are going to hand them out to anyone that walks up... |
Our Walmart is not locking up the small stuff...yet. I think it is a sign of the times and looking at the economy it can only get worse. The other day my dad told me a story about buying razor blades in the drug store and waiting more than 20 minutes because they were locked up. He bought the blades and a card and spent $20. He was shocked. I agree with everyone about Target, we went there last week and my husband could not believe how clean and stocked the shelves were. I went to Walmart a few hours ago and the shelves were bare. I could not find my laundry detergent, they only had two brands, Tide and Gain. It looked like it does before one of our hurricanes. |
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I am EXACTLY the same way!! I won't shop at Walmart unless there is an item I need. When I worked at target years ago we called all the customers "guests". That in itself tells you something about the way you are treated. |
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