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-   -   Can anyone help me with a Printer question???? (my yellow isn't working!!!) (https://www.yorkietalk.com/forums/off-topic-discussions/120833-can-anyone-help-me-printer-question-my-yellow-isnt-working.html)

Breny 03-09-2008 11:37 AM
Can anyone help me with a Printer question???? (my yellow isn't working!!!)
 
I had a paper jam and now my yellow color isn't working!!! They are new ink cartrides and I have an HP photosmart 7960.

Ever since the jam its not printing right. I've cleaned the cartridges several times. did a couple calaborations and still its not working right!

I've spent over an hour trying AGHHHHHHHHHH!

Any suggestions??? I have things I need to print :(

Breny 03-09-2008 11:57 AM
I just can't get it to work! Its printing with a blueish greenish hue.

Breny 03-09-2008 12:17 PM
No one???? Oh I'm so frustrated....These are BRAND new cartridges and were working great before I just had a paper jam!!! I don't know what to do!!!!!!!!!

tiggerr36792 03-09-2008 12:22 PM
Try resetting the printer by unplugging it for a few minutes. Check to make sure there usn't any paper stuck near the ink cartridge too.

Gracie2006 03-09-2008 12:53 PM
Make sure the yellow cartridge is seated properly, and that there is nothing broken inside due to the paper jam.

Breny 03-10-2008 09:46 AM
Thanks guys but its still not working :( Its printing with a blue tint now. I ordered more ink to see. The only thing I did was pull the paper out from the front :confused: I didn't yank it hard but had to pull firmly. I don't get it???

and ink is sooooooo expensive!!!! I'm so mad!

chattiesmom 03-10-2008 09:55 AM
Brenda, what kind of printer is it?

Breny 03-10-2008 09:59 AM
Quote:
Originally Posted by chattiesmom (Post 1838303)
Brenda, what kind of printer is it?
Its a HP Photosmart 7960

chattiesmom 03-10-2008 10:03 AM
Quote:
Originally Posted by Breny (Post 1838315)
Its a HP Photosmart 7960

Does it use the Type 2 Ink? If so, take the cartridge out, use a little rubbing alcohol and gently rub the copper head. Be absolutely certain that the alcohol is dry before putting the cartridge back in the computer.

Breny 03-10-2008 10:07 AM
I don't know if its a type 2 ink but I use HP56, HP57, HP58, and HP59 cartridges. They do have copper on them. I can try that tonight and see if that works! Thanks!

Shadow 03-10-2008 02:51 PM
Brenda ,go into your printer properties and align your print catridges.

Breny 03-10-2008 04:19 PM
Ok the alcohol didn't work and neither did alignment. I just don't get it? Maybe because the ink is "compatible" ink???

Little Bit 03-10-2008 11:01 PM
Something similar happened to me with a canon printer I had. First it was one color then the other. It always happened after I put a new cartridge in. They said the jets were clogged or something and that it would cost almost as much to fix it as getting a new printer, so we got a new HP. The reason it happens, I think they said, is that you have to turn your printer on and off frequently (like daily) and we tended to leave ours on. When you turn it back on it automatically cleans out those heads, so it doesn't have time to harden and clog. At least that's how I understood it. Actually I have a ton of ink for a canon if anyone is interested... :D

red98vett 03-11-2008 03:13 AM
that's SO frustrating - I had it happen to me with a couple of printers back when I was doing a ton of printing from the home - which is why I always bought at COMP USA cause they had a 2 year tap plan where you could 'trade up' - I went thru about 5 printers in the last 8 years -

It could be the printer 'head' is clogged - Sometimes doing what Cindy (chattiesmom) said will work - other times you have to purchase a new printer head for the printer - that's the little unit that the ink sits in -

That can run a bit of money but WILL work -

red98vett 03-11-2008 03:15 AM
Quote:
Originally Posted by Little Bit (Post 1840286)
Something similar happened to me with a canon printer I had. First it was one color then the other. It always happened after I put a new cartridge in. They said the jets were clogged or something and that it would cost almost as much to fix it as getting a new printer, so we got a new HP. The reason it happens, I think they said, is that you have to turn your printer on and off frequently (like daily) and we tended to leave ours on. When you turn it back on it automatically cleans out those heads, so it doesn't have time to harden and clog. At least that's how I understood it. Actually I have a ton of ink for a canon if anyone is interested... :D
What kind of ink do you have girl ? I have a canon that I LOVE but with all the printing for the labels and cards I do - I go thru ink like crazy -

I use Pixma CLI cartridges - if you have those I'll buy !!

Edited to add - Breny - When I had an HP - the printer heads clogged frequently -- I hate to say it but HP seemed to have this issue which is why I switched to Canon -


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