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Petco Yuck I am so sorry that you experienced this. Your baby looks like a yorkie to me! He is precious. By the way, Petco boys, I don't remember her asking for your opinion! I would certainly have to at least speak to the store manager. Please give Koda plenty of kisses from my baby girl Roxee! :aimeeyork |
wow, I am so sorry that happened to you. I have been to PetCo only once and did not like the 'vibe' I got from it. Your story just angers me. Your baby is beautiful and like everyone else said, all Yorkies look different. These guys were just such jerks! I hope your complaints go through and those losers get fired! I think Koda is just adorable, a yorkie at its best :animal-pa |
I'm Apalled!!! Your sweet Koda looks just like my yorkie, I see no reason to question his purebred qualities. I am so sorry that you were attacked like that by a mindless employee!!! how horrible. I highly suggest you do speak with either a manager or someone higher up the line to report that employee. It's enraging hearing about a loving mother of a yorkie pup being interrogated like that!!!! If the employee had known anything about Yorkies to begin with, he wouldn't have doubted that yours is as "real" as any. I think your Koda is a beautiful puppy and reminds me quite a bit of my own puppy, Berk. Do not be disheartened or question if you are a good mommy- We can all tell by your concern that you are certainly not a bad mom to your Precious Koda. Cheer Up!!! Koda loves you!! |
Update This is the reply i got from my email i sent ......... ~~~~~~~~~~~~ Dear Erin, Thank you for contacting PETCO regarding your concern with our store in Wooster, OH. We are sorry to hear about your recent experience. We strive to give every customer a fun and friendly shopping experience every time they visit one of our stores. I'm sorry to hear that you didn't experience service like this on your last visit. I appreciate you taking the time to contact us about the interaction you recently had with PETCO store employees. I will be forwarding this information onto the stores Upper Management, and will make sure that all necessary steps are taken to insure that your future visits to PETCO be much more pleasant. Thank you again for contacting PETCO. Please know that we care about our customers and what they think of us. By letting us know when we fall short of your expectations, we have the opportunity to address your concerns and to be better prepared to meet your expectations in the future. Please contact us if you have any other questions or concerns. Sincerely, Heather F. Customer Relations Coordinator At PETCO, Animals Always Come First... Our People Make it Happen! ----------------------------------Original Message----------------------------------- -----Original Message----- From: AstuteCRHelp@petco.com [mailto:AstuteCRHelp@petco.com] Posted At: Wednesday, June 06, 2007 10:55 AM Posted To: 04StoreComplaint Conversation: Subject: Email Address: erino77@myway.com First Name: Erin Last Name: Hinton PALS Number: 337903681 Order ID: Address: 3969 S funk Rd City: Wooster State: OH Zip: 44691 Phone Number: Subject: A StoreConcern Message: Is your puppy a real Yorkie?is the question i got asked today at PETCO by an employee. I said "well he is breathing isn't he"? The guy said, "well he doesn't look like a yorkie should look". He asked how old he was, how much he weighed and how much I paid for him and from who & where i got him from! I told him that he was 3 mos old and weighed about 3.10 He then said" oh so he isn't a real one, real ones wouldn't be that big at that age". "You sure got ripped off if you paid over $200 bucks for that one" "Who is your breeder and I will put the word out not to buy from him, his dogs aren't real."How dare someone say that to me?~Petco, where the pets go~ Is this your slogan so you can try and humiliate people when they bring their pets in? I then walked away. He went over to another guy and must have told him what just happened and they started laughing really loud. As I rounded a corner from picking up a few toys the other guy was standing there. he said "were not tr! ying to be mean we are just curious as to why you would say he is a purebred Yorkie when obviously he is not." I said "He matches everything on the AKC standard requirements" The the guy asked if I had papers on him from the breeder. i said "of course I do, they will be filled out online next week." "why do you 2 keep harassing me?" He laughed again and said "the papers prob wont work, AKC papers are for purebred dogs and you being an obviously 1st time Yorkie buyer have no clue what you are doing. This is unaccept ~~~~~~~~~~ I ran out of room even after i tried to shorten it. I wanted to just send my whole post but you could only use 1500 characters. This just ticks me off. i am really interested to see if I will get a reply from the person they forward it to. Or if they even will like they stated they would. I thank you all for your kind and uplifting words. You guys are really spirit lifters and wonderful people. Koda sends you & your babies all big sweet kisses too! I am considering writing a letter to our local paper and seeing if they will print it. Thanks again everyone:) |
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I am glad you contacted them. Quote:
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Your Lil Fellow is a Cutie and looks PURE YORKIE TO ME. |
ha ha, their representative spelled ensure "Insure". I'd just go to the PetSmart in your area and be done w/ it! ;) Well, not "done" w/ it, keep those letters going! |
I'm so glad you contacted Petco! If everyone would stand up for themselves like you did we'd all be treated better in stores! You did good!! |
I think Koda looks like a real yorkie, and I also think he's very cute!!! Don't pay any attention to those kids......they don't know what they're talking about. More importantly, it's none of their business!!!!! |
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1 Attachment(s) that sucks that, that happened. I had a couple at the vet give me "the look" but only go so far as to say that he was going to be BIIIIG. Oh well. From the one hypoglycemic episode I went though, i'm GLAD that he's a big boy and I never have to deal with that again. He's my 8(probably 10 when he's done) lb little boy and he's a baby doll. And yours is a cutie also. |
Screw them! 'Ol Dummies! Im sorry this happened. First of all, you did not deserve to be harassed like that. Secondly, you should have asked them if they had any pee or poop to wipe up, in other words get back to work!:mad: I agree with everyone else. Go back to the store, find the "little punks" and their manager and tell them what happened. I bet if you confront the "little dummies" in front of their manager they will squirm like little babies. Im glad you wrote them too. Going in person will let them know that you are serious. Keep us posted. By the way, Koda is adorable and looks like a yorkie to me!:) |
Screw them! 'Ol Dummies! Im sorry this happened. First of all, you did not deserve to be harassed like that. Secondly, you should have asked them if they had any pee or poop to wipe up, in other words get back to work!:mad: I agree with everyone else. Go back to the store, find the "little punks" and their manager and tell them what happened. I bet if you confront the "little dummies" in front of their manager they will squirm like little babies. Im glad you wrote them too. Going in person will let them know that you are serious. Keep us posted. By the way, Koda is adorable and looks like a yorkie to me!:) |
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