What did the company say? What did the EPA say? I'm just in shock that a company puts out a product and knows there is a problem yet refuses to change or pull the product.

I never complained to them but from what I understand, even though many dogs have reactions when using bio-spot, there are many dogs that don't, which is why it is still being sold. I know someone that uses bio-spot because it's cheap. His dog never had a reaction when using it so he continues to use it. He even continued to use it after I told him about all of the bad things that happened to other dogs as a result of using bio-spot. His rationale was 'why pay 4 times the price for frontline plus when this works' and all is well because his dog didn't get sick from it. Obviously there are a lot of people like him that continue to use it for the same reasons :thumbdown

The company was so calm, and the lady acted like she took claims like this all the time. I was so hateful to her. I know. When I got to looking on the internet I noticed that the main ingredient is pesticide known as Permethrin, which is 45% of the product in that TINY vial... That pesticide is also in the spray we use on our cattle, but it's only 10% in the whole huge bottle, and then you dilute it down with a whole barrel of water... I told her that and I was furious at that point. I told her that I wanted my money back for the product, my vet bills paid, and the medicine that I had to get for them at the vet. She didn't act like it was a big deal. (the I read on the internet they do send it, and a little extra and something along with it that says final settlement - I guess so I wouldn't sue... We'll see)

The EPA guy was fantastic and really nice, but kinda made me feel stupid. He said that there symptoms weren't "the main" reactions, that it may be possible they were allergic to something else in the product. So I showed him where it says the symptoms, from an EPA website haha... It's just irritating, so irritating...

He said you never know what products like this will do, because in the lab they are only tested on rats and rabbits and other lab animals. So dogs may have different reactions then lab animals... DUH! I dunno. I told him with the dog food recall, the treats, and now this I don't know what to do...

Revolution is the best and non-toxic.

I have never bought store brand flea and tick products before, but that is because most of them have the ingredient permethrin in them, which is hazardous to them. It isn't just Bio Spot that has it, Hartz has it too. Too many dogs and cats have gotten sick and even died from this. I really don't know how the company is still allowed to sell this stuff with it being so dangerous. I try to tell everyone that is looking at these products like they are going to buy them how dangerous it is and that they would be taking a risk by buying it and using it. So please don't buy flea medicine if you find this ingredient, especially when it is a high percentage used.

You aren't a bad mom at all, you just didn't know, you just wanted to protect your baby from fleas and ticks.