We got kicked out of a store
 

I had to go to the mall today to get some boots that I wanted from my work. After I got the boots I went to Charlotte Russe and the associates were smiling at Rocky and saying how cute. Then this b**** comes up to me and "informs" me that dogs aren't allowed in the mall. I have ALWAYS brought Rocky to the mall, and in the past have actually brought my (deceased) 55lb boxer to that mall! I tell her "I always bring him to this mall and to this store, and your workers never told me he's not allowed" so she says "well some people are allergic" and I tell her "I'm aware of that, but he's been in here before, but that's fine we'll shop somewhere else" and head to the door. Then she says "It's not Charlotte Russe's policy, it's the malls and everyone got a memo" (if everyone got a memo, then how come my store manager didn't inform me of this when I was just there???) I said "That's OK! I'll go to the Charlotte Russe in another mall" I don't know if she was trying to pursuade me to come back and shop there or what, but I wont


Then we went to Petsmart where of course Rocky is welcome! I did his Bday shopping and spent a little too much, so I gotta go back tomarrow and return some stuff :( But he was happy just to go there, then I took him to my moms work and my mom showed off her grandson to everyone, he loved that too! Atleast everything turned out better for Rocky and I :)

only walk mart had turned us away so far at the fornt door, but we turned around and went in through the garden dept. and no body seemed to care and i made sure i walked by the lady who told us to leave on my way out, to bad she didnt see me though :( oh well but i havent really explored with my pup yet, every place i go to shop is about 45 mins away so i plan all day events and i dont want to stress out my pup being gone all day, but ill start little by little, but oh well there are other charlottes russes huh :)

We don't even try wal-mart! They have a sign at the door saying "service dogs only". If we go to walmart, we drop him off at one of his grandmas, or if we just gotta go there for one or two things, I'll wait in the car with him and bf will go in real quick.

This is my SECOND bad experience with Charlotte Russe though, the first was when I bought a dress. There was 2 left and one had a sale sticker on it, but the one in my size didnt. I brought both up to the register, but they rang up as original price. PLUS they were on a rack that had a sale sign on it! She wouldn't honor the sale price, and I really needed the dress. She wasn't backing up the stores signs or price tags, but since it was the only dress I found I bought it, and called corporate right away. They were very apologetic, and the store manager called me (it was a different manager who I dealt with) and apogozyed and told me to come in and she'll give me the difference. Plus corproate sent me coupons! Customer service means a lot to me, and if the real store manager and corproate wasn't so nice, I wouldn't have ever walked into that store again. Now after this, I highly doubt I will.

Sounds like maybe you should find a new store to shop in!:(

Really, if it IS a policy...either theirs or the mall...you can't get mad at her for enforcing it. If you don't like it, do as you say...show them by shopping elsewhere!:) :thumbup:

Yeah, but there clothes are cheaply priced but still cute!!!

I understand if it is a policy it's not her fault, that's why I just left. But I honestly think it was just HER personal preference. If it was mall policy, how come my store manager didn't say anything to me, and no one else in other stores or through out the mall said anything? I think if everyone DID get a memo, my manager would've gotten one and atleast warn me about it.

If the mall has the Picture People place in it they do dog pictures so you have to bring your dog in the mall.

I go to the malls with dog stores(stores that sell puppies) so if they say something i'll just be like..I just bought this dog what do you want me to do?

STORES WITH FOOD AREN'T ALLOWED TO HAVE ANIMALS IN THEM IT'S AGAINST THE HEALTH DEPARTMENT CODES

opss caps sorry

they don't sell food..they sell clothes

I think maybe she was talking about Wal-Mart--someone posted about that earlier.

It sure does! We brought our dogs there before for pictures too. Patti it was at Gurnee Mills...maybe you should bring Cali and see if anyone says anything too you? My friend is the manager at Abercrombie there so next time I see her I'm going to ask her if she got the memo..if she didn't then I gotta think of what I'm going to do...I don't feel like calling corporate again.

Malls= food courts, vendors, etc.

I know..I think its ridiculous.. as long as the dog isn't running around bothering people, why is it such a big deal!!

Actually, I would bet that most mall/store policies prohibit dogs that aren't service dogs. Do they consistently enforce it? No, but I bet the policies are there anyway.

If dog's aren't allowed someplace -- just don't take them there....

I have never had a problem following these rules....

Actually - I don't take my dogs with me when I go shopping - because I know I'll be going in and out of a lot of places where they probably aren't allowed.


Carol Jean