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Beamers Mom 06-29-2018 01:53 PM
Chewy
 
2 Attachment(s)
I posted a couple of weeks ago in the R.I.P section that Beamer was hit by a speeding car (if you didn't see it we had workmen coming to lay new flooring and when Bruce opened the door for them Beamer darted out). A couple of weeks before it happened there was a good deal on Chewy and I hadn't ordered from them before but because of the deal I ordered a couple of cases of the Cesar little trays of food. Only cost just over $37. I only gave Beamer half of one of them a day as a treat in addition to his regular food. I had only used a few of them when he went to Rainbows Bridge. I couldn't find an expiration date on them and we are getting another Yorkie, so I e-mailed Chewy and explained about Beamer and asked them about the expiration date. They replied they were sorry to hear about Beamer and were refunding the amount I spent and to donate the food to the local shelter or give it to a friend who could use it. I thought that was a wonderful gesture. Didn't expect to hear anymore but today there was a knock at the door and the florist's delivery was there. Hope I am doing this right and the photos are attached.

KatysMom 06-29-2018 02:14 PM
Quote:
Originally Posted by Beamers Mom (Post 4764036)
I posted a couple of weeks ago in the R.I.P section that Beamer was hit by a speeding car (if you didn't see it we had workmen coming to lay new flooring and when Bruce opened the door for them Beamer darted out). A couple of weeks before it happened there was a good deal on Chewy and I hadn't ordered from them before but because of the deal I ordered a couple of cases of the Cesar little trays of food. Only cost just over $37. I only gave Beamer half of one of them a day as a treat in addition to his regular food. I had only used a few of them when he went to Rainbows Bridge. I couldn't find an expiration date on them and we are getting another Yorkie, so I e-mailed Chewy and explained about Beamer and asked them about the expiration date. They replied they were sorry to hear about Beamer and were refunding the amount I spent and to donate the food to the local shelter or give it to a friend who could use it. I thought that was a wonderful gesture. Didn't expect to hear anymore but today there was a knock at the door and the florist's delivery was there. Hope I am doing this right and the photos are attached.
What a nice gesture. Such a nice card. Impressive.

Thank you for sharing.

dottiesyrky 06-29-2018 02:40 PM
So sorry for the sad loss of Beamer, what a sudden and shocking way to lose your baby.
How very kind of Chewy, not only to refund the food costs, but to send you card and flowers too. Hope the pain is getting less for you as time goes by.
Thank you for the note on Chewy, they deserve to be supported.

Shicks 06-29-2018 02:52 PM
Oh my, so sorry about Beamer. I can’t imagine how you are feeling. I pray you will heal and smile thinking of your beautiful little boy.
I am super impressed with Chewy. That is the kindness everyone who has lost their beloved best friend deserves.

nanajoy 06-29-2018 03:38 PM
I am so sorry for the loss of your sweet Beamer. May your pain ease with time, and the love of your new little one.

What a lovely gesture by Chewy! Thank you for letting us know.

yorkiedallas 06-29-2018 04:52 PM
My heart shattered reading about your sweet Beemer. I can't even imagine. You all have my most sincere condolences.

lilgidget 06-29-2018 05:49 PM
So sorry about Beamer but we also learned how wonderful that you heard from Chewy. I always order from them and have always been satisfied with products and customer service. I know your heart is broken over Beamer. These little babies take our hearts and love us so much.

Lovetodream88 06-29-2018 06:05 PM
So sorry about Beamer but what a lovely thing for chewy to do.

christie1c 06-30-2018 11:27 AM
I’m sorry to hear about Beamer. Our animals are so precious to us. ❤️

That was such a nice gesture from Chewy. Now I will have to try them out.

~Christie & Bruno

Rachael1983 06-30-2018 01:19 PM
Very nice indeed

Jkpal 06-30-2018 02:20 PM
I have no words for the depth of sorrow I feel for your sudden and tragic loss of Beamer. My most sincere condolences.


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