I would be really upset if Rowdy had to sit in the groomers all day - when I had an appointment. I think if you have to make an appointment for a specific time, then they should groom the dog in a reasonable amount of time from the appointed time, like 1-2 hours, max.

I love my groomer, but I can't make an hour appt., just a day appointment, and then it is first come, first serve - so I just get Rowdy there first and he is done in an hour or less. She calls my husband who goes to pick him up. Now, if I can't get him there first, then I know that he will have to stay for several hours - and that has only happened once. And it is my option to not drop him off and wait till another day when I know I can get him there first.

I don't think you are unreasonable at all. I would have been really MAD! :mad:

The nerve of that breeder keeping Kelsey all day on a cage and then talking to you like that. I dont think you were unreasonable at all. Hopefully you will find a better groomer soon.

Aww thanks girls for supporting me! I just took Kelsey to Petsmart last night for a quick fix. They were very nice!!! I dont know if I'll go there from now on but they sure did do a great job. There was only one other dog being groomed when I dropped Kelsey off (it was a smaller yorkie soo cute!) and I asked if they were busy and they said "no were planning on starting on her right away and will have her ready no later than 8PM (i dropped her off at 6:15p)." So i thought that was great. The area was very clean and the 3 ladies there were very nice. Kelsey was nervous at first but i put her on the floor and gave them her leash and they took care of her from there. When I went to pick her up she was almost done and she saw me through the window in the store haha...she looked so happy to see me. I had to hide in the store so she wouldn't be too anxious when the groomer was finishing up. You should've seen me I was peeking behind an aisle with a clear view of her and she was being so good for the lady. It made me so happy to see her content and being well taken care of. I am still on the hunt for "the perfect groomer" and will let ya'll know what I find....Thank you all for your replies and concerns! I love this message board! :thumbup: :)

*bump*

When I take Cassie to the groomer I am so lucky. She does not mind if I wait for her, so I sit on a chair and talk to the groomer discuss her cut and so on . Have learned a lot from this. Cassie is usually really good while I 'm there but if she gets a bit frusrated because she can't be with me , I get up and wander around the store. She has her shop in a little place that sells pet food.

That was very ugly of her. :thumbdown Find a different groomer.

Nicole,
What part of town do you live in? I have a groomer I am very happy with
on the southwest side of town off of Vineland Road & Kirkman. Send me a pm if you woudl like and I will give you the name and phone # is this is convienent for you. I have been using them for 1.5 years for Baili and have
only had one little issue. :aimeeyork

Thanks but that is a little too far for me. I appreciate it! I am on the East side of town near UCF. Take care. :)

Oh I forgot to add that if you are trying to get a knot or tangle out of your babies hair the groomer told me to use african american mosturizer oil ....it works very good!