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I don't know if it is a reason to change groomers, but they should have told you about it. i would be upset about that, and would bring it to the groomers attention |
I believe they should have referenced it. While I'm sure it's nothing major, the fact of the matter is, this is your baby and you should have at least known about it. Is it worth changing groomers over, that's a tough one. |
Of course, they should have told you about it, but I bet they didn't know they did it. I feel that way, because they didn't put anything on it to stop the bleeding. I wouldn't switch groomers, but I would mention it and ask her if she knew she'd done it. That had to hurt. |
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I don't know that I would change groomers but I would let them know in the future to tell you if something happens. Then if it happened again without them telling you I would say change. It does happen all the time but you should have been notified. |
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Any groomer that is too busy to check toenails just trimmed for quick cuts is too busy. |
I don't know if I would change groomers, good ones are hard to find. I had this exact same thing happen to me with my first Yorkie, I was mad as hell and really lit into them, not because they cut the dog but because they didn't tell me. Your groomer is getting a little too comfortable and has forgotten the relationship that exists between you and them and who is in charge. My questions to the groomer would be; Why should I trust you? why should I continue to bring my dog to you and what else have you forgotten to tell me? |
No , I would not change groomers for this. First of all there is no way for you to know for sure that the groomer even knew this happened. Sometimes you can get so close to the quik that it will not bleed for hours & then boom, you look down & suddenly there is blood every where:eek: Not even a Vet can cut nails without having accidents once in awhile. On the other hand depending on the circumstances if the dog was cut or injured I may be looking for another groomer. I have had 2 bad incodences with 2 dif groomers years apart with 2 dif dogs, 1st one my yorkie had her ear cut bad enough for stitches, something hit the front window of the salon & dog & groomer both about jumped out of their skin and Mandy's ear was cut. I got to the salon to pick up my dog & the groomer comes out with Mandy & groomer is crying & tells me what happened & says that she closed up her shop & took my dog to the vet & let me show where her stitches are :eek: goes on to tell how sorry she is & that there is no charge for the grooming or the vet visit. She was the best groomer we have Ever had & we continued to use her till we moved out of the area. |
Quicking a nail happens,but the blood on the paw should have been caught. I always had a table out in the pick up area for the small dogs (or floor for big dogs) and we (client & myself) would go over the pet together so if there was something to be corrected I could go back to my table and fix it. I took that time to tell them if anything like this happened or if I noticed anything different-lumps,tenderness in an area etc. It saved a lot of mixups or misunderstandings. I noticed that my daughter is doing the same thing at her shop now.:p Just curious,is it a large shop? |
I wouldn't change groomers because after all of these years you have formed a relationship there. However, I agree they should have told you about it. I would nicely mention that when the dogs were picked up you noticed this. Accidents happen but it is the covering up that makes people suspicious. I prefer the truth upfront. Next time it could be something major. |
I would be upset over the facts that not only did this happen but that none of the groomers apparently even knew about it. What if the dog were a bleeder or could not get the blood stopped and was just sitting there gushing(some do) for quit a long time because no one apparently even looked? Anyone can cut a quick but we always look the paws over carefully afterward and then again a second time a couple minutes later. I mean everyone that cut's dogs nails knows this can happen and purposely check. This little one was just apparently trimmed in a hurry, left in a cage to deal and lick until he could get it stopped on his own. Must have felt a bit abandoned. No wonder most of them hate nailclipping. I'm less into how beautifully the groomer cleans, clips and styles my baby than his security, happiness and physical well-being while there. |
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