I am so upset
 

My Sammy went to Rainbow Bridge 15 days ago. I had been waiting for his ashes to be returned to me. Saturday morning a woman called me (she had been on vacation and her Dad took her mail in) to let me know that my baby's ashes were at her house. The crematory put the wrong address on the label!!!!!!!! My baby was at her house for 9 days!!!!!!! She is an animal lover and has 5 dogs, all rescues and strays.Thank goodness I have him back home with us where he belongs. I called the crematory and got an apology and was told that yes a mistake had been made. I told the woman that I was calling my vet's office to tell them and she said to me "you need to do what you need to do". My vet's office was extremely upset. I can't tell you how upset this makes me. I hope and pray this never happens to anyone else. I told the woman at the crematory that they should double check and triple check their address and that they were incompetent and irresponsible. Thanks for letting me vent. I know my fellow YTers would understand.

Aww, I'm so sorry to hear about your loss. I can't imagine having to deal with what happened to you. That is so upsetting! I'm sorry you had that happen. I'm just glad you have him back safe and sound.

I would be upset too. I don't think you are being unreasonable. I'm so sorry to hear about Sammy. I'm glad he is "home" w his mommy now.

I'm so sorry this happened to you, and your beloved passed baby. You have every right to be extremely upset, and to share that feeling w/ the crematory and your vet. Lots of hugs coming your way during such a difficult time. :love:

I am so sorry for your loss; and also upset for you about what you went through.

Sending hugs to you during this difficult time.

Oh my goodness this is just horrible. I would certainly be upset as well.

I know the place that my Vet Office uses always send the Ashes back to them in a very pretty box, also with an imprint of the paw in clay. This way the Vet Office is the one who has always called me when my babies are back and I pick them up at the Vet Office.

So upset to hear about Sammy. Paris sends puppy hugs your way.

I am so sorry for your loss. You have every right to be upset. You came to the perfect place to post this story. Sometimes I know this is the only place I can rant or vent about things. Yorkie people understand, other Yorkie people. We may not aggree all the time, but we are very supportive of eachother. I am glad Sammy is home. Hugs for you.

Sorry this happened to you and Sammy. It is a shame that people don't pay attention these days. So many unnecessary mistakes are made. It is good that you let your vet know. Glad Sammy is home with his mom.

I am so sorry that happened to you. That is horrible. I am glad you got your baby back. Loosing a loved one is so hard, I am sorry for the pain you are in. (hugs) We are here for you!

I am so, so sorry that you had to cope with this on top of your loss. Although it was different for us, we had an experience with Ashley that was very upsetting to us also. I understand how difficult this was for you. When Ashley passed away last year, I felt more comfortable bringing her to our vet to make the arrangements for cremation. I didn't want to bring her to a strange place, even though the pet cemetery is about six miles from our home, and my vet was twenty two miles. My vet's office handled the arrangements for all three of my girls, and I had their ashes returned to the vet instead of picking them up at the pet cemetery. Our vet and all of the staff had been there for us and our girls for all of the years of their lives, so I felt better about dealing with them. We were able to pick Ashley a few days later at the vet, and we thought everything was fine. A couple of months later my husband looked at the paperwork along with the certificate of private cremation. The certificate had Ashley's name on it, but they had a different family's name on it than ours. We were really shaken and upset by it. When I called the pet cemetery the next day, they apologized for the error, and they sent me new paperwork. I didn't pursue it further, and although mistakes happen, something like this should be double and triple checked so that it doesn't. I never told my vet about it; I probably should have. I told the people at the pet cemetery that I could never be sure that we really had Ashley's ashes as a result of the mistake, since I thought the other family could have Ashley's ashes. They told me that I could open up the tin that she was in, and that I would see the paperwork from the vet in there along with the ashes being labeled with her name. It was difficult for my husband to open up Ashley's ashes to check them, but we do, in fact, have Ashley's ashes. It was a horrible experience worrying about the ashes, so I really understand what you went through. Fifteen days is such a long time to be waiting. It must have been unbearable for you. As difficult as it was to pick up my girls' ashes, I always felt better when they were home with us. I feel terrible about all of your sadness. If there is anything I can do to help you, all you need to do is ask.

So sorry to hear about Sammy and relieved that he is home after that horrible mistake. Big hugs to you from me and Rocco.

I am so sorry about Sammy and so sorry you had to go through this

I'm sorry for your loss of Sammy. I would have been upset, too. Good that Sammy ended up back with his family.

I am so upset
 

so happy that you got him now....don't be upset now...I have my Lucky too.;););)

I am so sorry for your loss. Thankfully this worked out and the woman called you. Ashes are a symbol of a physcial body - your Sammy will always be in your heart - to me, that is where our furbabies 'live' after they cross the bridge.

I'm so sorry you went through this. Thankfully, the house your baby's ashes ended up at was the house of an animal lover who was thoughtful enough to make sure your baby got home. I don't blame you a bit for giving those people a tongue lashing. If it were me, I'd be posting about them all over the internet so others don't have to go through the heart ache you did.

I am so sorry you had to go through that on top of your loss. You have every right to be upset. I know I would be. Glad he made it home to you. Lots of hugs from me and Louie.

I am so sorry that this happened to you and your sweet baby Sammy but thank the Lord you got him back and he can rest in peace at home. I found a crematory near us that will let you bring your babies to them and stay and wait (even watch if you want to) while they are cremated. It helps to know that you bring your baby in and you leave with them. My thoughts and prayers are with during this difficult time.

How sad that had to be for you. Maybe have someone at the local paper run an editorial about this just to make sure this doesn't happen again.
For anyone who will be cremating your pet when the time comes, there is a safe way but a little more expensive. You can request a private cremation where your shown the "clean" crematorium and then wait on the ashes.

What a heartbreaking story. I hurt for you thinking about all that you have been through in the last weeks and am so sorry. Hugs and Yorkie kisses to you.

How horrible/ I am so sorry for your loss of Sammy

I am so sorry! My vet was so sweet when Bunkey passed away. When his ashes were returned to the vet office to be picked up by us,they called my husband instead of me. They let him tell me,in his gentle way,that Bunkey could be picked up when I was ready.
My heart hurts for you and I truely hope that your heart will continue to heal.

I am so sorry to hear about your Sammy. :(

I am glad you got Sammy back home where he belongs. I can't imagine how you must felt. Many hugs to you.

I am so sorry this had to be horrible. Thinking of you.

I'm so sorry for your loss:rbyorkie: Glad he is now home.

I'm so sorry to hear about Sammy and the mix up with his ashes. Sending hugs and prayers your way.

RIP Little Mr. Sammy.

oh valerie i am so sorry to be reading this. i completely understand and agree with you for being so upset. i definitely would've been too. it is so heartbreaking that you lost your baby and now have to deal with this. i am truly glad that you now have sammy's ashes with you and the lady who did receive them was able to return them to you. you're in my thoughts and prayers during this difficult time. ~ carrie

I am so sorry you had to deal with something like this on top of your loss. The crematory is very lucky that the woman happened to be a pet owner as well and called you to return them, someone else may not have been so nice and may have gotten rid of them and then the crematory would have had a lot more explaining to do.