Petsmart Almost Killed Mr. Biggs!!!!
 

OMG! I went to petsmart this weekend and bought Mr. Biggs 1 dose of Advantix because he was having a bad flea attack.

We also bought some flea shampoo... so I bathed him Saturday. I asked the people at Banfield in PetSmart how long I should wait until I put the advantix on him. They said to wait 2 days, so i figured I would put it on him last night (Tuesday).

While I was asking them the above question, they looked us up in the computer.. I was there a month ago to buy advantix. When I went last month they had asked me his weight, so it didn't even occur to me that they hadn't asked this time. I figured it was in their computer since they went through all the hassle of looking us up on the computer. I mena if you're not looking it up to get useful/important information, why the hell bother!

So anyway... last night we put the advantix on him... but after I poured the whole tube on him, we found it weird that there was so much extra liquid (if was literally a little puddle of liquid on his back. So...it occurs to me to check the tube, because somethign just didn't look right. We didn't see nearly half as much of the liquid last time. So sure enough I check the tube and it says Advantix 20. No where on the tube or the payperwork does it say what the 20 means. So sure enough I run to my computer and look it up...and just as I suspected... it was for a dog 11-20 pounds!!!!!!! Mr. Biggs is only 4.5 pounds!!!!!!!! I almost died!

We hurried up and I threw him in the tub and washed it all off with his minksheen shampoo. My friends were visiting, so they helped me was it off him and we let the shampoo soak in. Meanwhile, my BF was looking on the advantix site for an emergency number... but no such luck. So then I hurry and call our vet's emergency number and they said that since I wasn't it off so quickly that he should be okay, but to check for signs of poisoning like lethargy, vomiting, diareaha, etc..

At this point I was so worked up and so scared for my little guy. I stayed up til 1am with Mr. Biggs sleeping curled up in a ball between me and the BF.

He made it through the night just fine (I guess because we washed it off a minute after we put it on). But needless to say that after work we're going to PetSmart/Banfield and raising hell! They could have killed Mr. Biggs had we not realized so quickly that something was not right!

I'm also going to notify their corporate offices of this situation, as they could have had one heck of a lawsuit on their hads had anything happened to my baby!


Sorry for the long post-- i just wanted you all to know what happened, so that it never happens to your furbabies!

:eek: OMG!! I'm so glad you realized so quickly that it was the wrong prescription!! Thank goodness he's OK!!!

THAT IS SOOOOO* SCARY!!! I'm so glad you caught it!! Poor Mr.Biggs! Thats crazy! I'd be SO mad!

Petsmart Sucks!!!
 

Glad to hear he is ok, I took Tinkerbell there a couple of times, but I am glad I found a good vet:p Why dont you order online, I ordered Tinkerbell's revolution on line, and I know they have all the flea preventives(sp?):thumbup: Good luck!!

Oh no, Mr. Biggs.:eek: So glad that you are OK and that you have one very smart mommy that checked it out and washed it all off ya.

That would have been devastating for sure if anything happened to our Mr. Biggs...glad that he is OK. ;)

I'm so sorry they put all of you thru such a horrible ordeal. And your right, they could have killed him.
You can make your own insect-repellent shampoo by adding a few drops of esential oil of pennyroyal or eucalptus to a bottle of natural shampoo or liquid castile soap.(Do not apply these oils directly to the skin. They are too irritating.)
Keep in mind that those chemicals go into the bloodstream and can cause serious medical problems.
Hugs to all of you.

Wow, how scary!!! I'm so glad you realized that something wasn't right. My mom had a bad experience with Petsmart and they were AWFUL to deal with--practically refusing to do ANYTHING, especially paying the medical bills that were directly related to his visit to their groomers. :mad:

I'm glad Mr. Biggs is feeling better. Marty & Maddie send yorkie kisses!

OMG poor Mr. Biggs and poor you! I know you were terrified. Thank God you knew what to do and he is okay. Let us know what corporate says- that is a huge mistake.

:eyeballpcI am soooooooooo glad you were on the ball with that!!
Princess was very upset when i told her about Mr. Biggs. She sends him special little hug and kiss! :wub:

Thats so scary .Glad you caught it.

Thank god you caught the error before it hurt Mr Biggs!!!:eek:

OMG... I'm so glad you realized so quickly and Mr. Biggs is doing good.

It's scary that the employees don't stop to pay attention to us or anything else for that matter. People are in one big rush nowadays.

I'm really glad Mr Biggs is fine!

Whew thats so scary!! I am anxious to hear what they have to say for themselves!!

Dawn

OMG...that's SO SCARY! I'm glad you noticed so quickly!!! Of course, if nurses could administer 20 x the amount of Heparin to Dennis Quaid's infant babies, Petsmart employees' error shouldn't surprise me:( . I'm so glad Mr. Biggs is alright!!!

I am glad he is doing ok, and I would for sure have something done about them not checking on his weight, etc. I would be mad as H**L

OMG!! I'm glad he is okay!! Please let us know what Petsmart going to say about this!!!!!

Thank goodness you were paying attention. I'm so glad Mr. Biggs is ok. What a scarey ordeal to go thru.

oh no!!! How did it go today at Petsmart? I am glad to hear Mr. Biggs is A-Okay!

OMG!! I'm so glad you realized so quickly :( I am glad Mr.biggs is ok. You should write a complain to the Corporate Office as well, They have a bunch of idiots working for them:mad:

OMG,Iam so glad he is ok, that could of been fatal, how scary for you all, that darn store, I swear we hear so many bad things about them:( I hope you talk to the manager.

WHAT?!?! Good thing u used it bf. If u didn't then u probably wouldn't have noticed. Ooooo...my stomatch gets that empty feeling just thinking about it (u know what feeling im talking about). I'm so glad ur baby is ok and this is a good eye opener for everyone. Always look into what u r giving ur babies and dosage even if the vet tells u one way. Plz let us know what happens.

Mr biggs is so lucky to have a mommy that pays attention to detail, I am glad that he is ok. You must have been so worried for him, that is just too scary.

That is so scary! I'm glad.

I would definitely follow up and report what happened to corporate. There is no excuse for that type of error.

OMG! so glad you where on top of that one. I'm happy to hear Mr. Biggs came out of this okay. :) Hugs

Poor Mr Biggs!!!! I'm so glad he was OK. I would never trust a retail store employee to know that much. I don't use any flea stuff but that is scary! I'm glad he is OK!!!

:eek: That had to be a scarry thing for you! Good thing you acted fast and got it off of him! Also it is good that you posted this that way if anyone is getting this flea medication from them, we know now that they need to ask us the weight of our little one! I am so glad that Mr. Biggs is O K!

We are all glad the you are doing fine
 

I hope that you talk to petsmart about this. We need our President.

OMG, what a terrible ordeal. I'm so glad that everything turned out ok. I would raise some cane too. Poor Mr. Biggs and poor you!:(

I went to petsmart last night, but got there at almost 8....and the Banfield closed at 7. I was so pissed off! I spoke to one of the people who work at petsmart and they said to call tomorrow (today) and ask to speak to the cheif of staff for this Banfield location. He said that they'll have to open up a grievance for it. I'm just so upset and pissed that this happened to my baby! And I definitely don't want them to be so careless as to let this happen again. My office's xmas party is today, so I won't get home in enough time to go to PetSmart this afternoon. But I'm going to call and I'll go in person tomorrow. I want to make sure that something like this never happens there again!

Thanks everyone for your concern!

I'm so sorry this happened to your baby. I'm glad you realized right away and he's doing good.

But to be fair, Petsmart didn't almost kill your baby. An individual who took care of you at Banfield made the error. Banfield is affiliated with Petsmart in the US, but they are not owned or run by Petsmart, in fact Banfield has been around for 30 years longer than Petsmart. I agree you should absolutely talk to the Chief of Staff about what happened and who took care of your so that they can properly discipline that person and put the proper training steps in place to prevent this from happening again. Maybe its the business law class I'm taking right now, but your comment was very slanderous towards Petsmart.