Beware of Pauley's Pups in Richmond,VA
 

Hi everyone. I just wanted to put this out to everyone that pauley's pups is somewhere you do not want to get your puppy from. My dog Miso is currently 15 pounds when I was told he would be tiny and besides that he has major skin allergies that has me taking him to the doctor everytime the season changes. When his skin allergies first appeared not only was he bald on the bottom half of him from all the scratching but my vet bill was enormous I wouldn't be suprised if I had spent about 7,000 dollars on just his health. I tried calling the owner directly to ask about the allergies but no one picked up. Not only that but when we got Miso he ate like crazy as if he was starved. All their dogs are in groups in a giant crate depending on the type of dog. I should have known something was shady right when I went in. I love him to death though and he is such a sweet dog. A dog with a great personality came out of that hell hole so I'm grateful to them for that but nonetheless they are the very shady and should not be trusted.

I am so sorry. I had heard good things about them too. This lady I know got a chi from there. Her vet hight recommended them. I almost went there for my 2nd yorkie and then a poodle. I am so glad we didn't. I can't beleive the vet recommened them, it makes me wonder how good of a vet they are. Thanks for the post.

What a shame the breeder doesn't take better care of her puppies!:mad:
Have you had Miso allergy tested? It is a blood test, the cost here is about $150.00, it might help cut down your vet bills.
I am glad he is so loved by you, and has a wonderful home!

Also, before allergy testing, has he been treated with a round of imivectine (hope that is spelled right). Sarcoptic mange is frequently misdiagnosed as allergies and is very hard to diagnose as the mites are almost never recovered on skin scrapings. Hair loss is common with this. Do a goggle search on dog parasites and see if you think this could be the problem. I read that some vets won't even do allergy testing until the dog has not responded to a round of imivectine ( pretty sure the spelling is wrong, sorry).
Hope this helps.

Miso's vet at is wonderful and she kept on testing him on everything to not put him on oral steroids but eventually it got so bad that we had to. He is actually fine during the winter but over the spring and summer it can get really bad so she gave me a prescription of steroids handy for when it does get bad i give him half of it and then ween him off a little later when the season passes. I wish it were those parasites but she already tested him for that and a few other things such as the possibility of him being allergic to fox feces since I live near a wooded area but nothing came up. I even have him on allergen free food. I just thought I would mention Pauley's pups because if you go there in person you'll notice it is not the best place for a dog and I remember when I got Miso the stench of him was so bad it wouldn't go away for a week literally. All the dogs there look unhealthy to so my best advice is to NEVER buy a dog from them

Have you reported this breeder to the local animal control so they can go investigate? If not I would...if you are not sure how to do it ask your vet for contact numbers in your area.

Avoid Pauley's Pups
 

Yes, please stay away from Pauley's Pups. I have gotten 2 Maltese (the only dogs that I'm not allergic to). My first I only had for less than 2 months. Daisy had a liver shunt. She was only 4 months old. Then Pauley's gave me Lily, she's been gone a month now. I'm not sure what was wrong with her. I came home from work and she was gone, she tried to hang on until I got here, I was a little too late. I will eventually get another fur baby but I can't do it just yet and I will NOT go back to Pauley's ever again. I know 4 people that have gotten pups from there and only 1 out of the 4 had a problem. I know that Pauley's has been shut down numerous times, but he manages to open back up. Ashland/Hanover needs to do something to keep this from happening to anyone else. My heart breaks for all those poor pups there.

I am looking for a great Maltese breeder with a good health warranty. I can't go through what I have been through again. I'm so grateful that I did have the time that I had with Daisy and Lily. And I know I will see them again.
:rbyorkie::rbyorkie:Daisy and Lily

pauley's pups
 

i'm So so so sorry to hear about ur lose. I have a maltese that we bought from pauley's pups. Charlie is 5 but while looking up how to prevent puppy mills i was shocked to hear Pauley's pups. i will NEVER go there again. but i would love to now if any one nows if John Dye the breeder owns a puppy mill?

Pauleys Pups
 

Sorry to hear about your dog. I have heard some bad stuff about them, but the BBB of Virginia has no complaints about them. I also have many friends that have purchased from them with no problems. I hope in the future that if anyone has problems with them that they would put in a complaint to the BBB so to protect others that might purchase from there. I know from reading here I would be very leery of them.

Hate to hear these stories. So sad!

pauleys pups is amazing
 

Sorry
 

Im glad your baby has someone who can afford all this care you have to provide goodluck and thanks for posting

it never ceases to amaze me that people will come on with one post to defend someone. Maybe they are the person themselves. We are not idiots on here as you will find out and not many of us pay any attention to people that only post once in a great defense of someone.

yes they have been banned from certain breeds too

they are not allowed to ever have shetland sheepdogs

its awful in there...2 rows of crates you go in, put on an apron and gloves and go from crate to crate looking at pups...i feel so so bad for the pups

u cant be serious? you must be a partner with them or something because only a employee or owner would defend them

its a disgusting place for animal lovers to visit...im not into picketting pet stores for selling dogs and i dont get mad if someone buys from a petstore that sells dogs...but this place get dogs from puppymills reguardless of what they say..which is that they come from breeders they know..well if they know breeders that have that many dogs and breed that often what do you think the public calls those breeders??? P U P P Y M I L L E R S

it is not "one of the best" the best place to go is a actual breeders where you see the enviroment, the parents, the health care, warrantys..etc...

no pet educated owner would recommend pauleys

:yeahthat: :thumbup:

:bravo::thumbup::thumbup:

Now attacking someone that has never had any problems with them ,means nothing, other than what they stated. I have heard bad things and I have heard good things about them also. I have several friends that have purchased from Pauleys Pups and they have had no problems what so ever. So I still say if you have a bad experience with them, then report them to the Better Business Bureau. They have the power to take their license away if they are that bad. I checked with the Better Business Bureau and do you know not a single complaint has ever been reported to them about Pauleys Pups.
So before you attack people, understand that there are different opinions and although it may not be of your liking, be curteous and know their experiences are just different from yours. They do not have to be the owner of the place you are bashing. They just have purchased from there and have had not ill experiences.
So people if you have a bad experience from Pauleys, don't just complain here, do something about it! Complain to the right authorities. There are laws against it.

if you were referring to my ad, my intentions were not to attack but to make a point..that someone whose posted once (noted buy a previous poster) and only once to come on here to defend a place thats known to have a bad reputation.

2nd..i could be totally wrong because i havent reported anyone to the bbb..but i heard once (and again i just heard it so i could be wrong) that if the problem is taking care of..the BBB will remove the complaint...if requested

FACT: there are petitions to close them down..big warrning sign there
FACT: complaints against them
FACT: the dogs come from puppy mills..to have a "supply" of over a 100 dogs (which is a quote from pauleys ad's) at all times..means that someone is pumping out the puppies to supply them with..and in order to supply that many consisitently that alot of breeding....puppy mill
FACT: certain breeds have been banned from there business
FACT: they sell mix breeds as purebreds if they can pull it off

you can try to defend it all you want but i wont believe anything positive about them, i will continue to tell people in passing when they ask me about where to get a pet to stay away from them...

Pauleys Pups
 

Now if they are that bad, then the BBB would have them shut down. Also if they are that bad, then there would be constant complaints. If people would complain more, then they would not be in business. Where ever they get their puppies from I am sure it isn't a good breeder, however, they are still in business as no one is doing anything to shut them down. Has anyone complained to PETA? I still believe that trashing someone or any business without first hand experience is wrong. That is how people have been mistreated for years, based on hear-say. I also don't know if what you are saying about the Shelties is gospel, as you are going on hear-say. Now if they have been told they can not sell them, then how are they allowed to stay open? You can't single out one breed to sell. There several pet stores in the area that sell puppies, and I believe that they would be no better than this place. I would say if you want to purchase a puppy - get it from a breeder and make sure you are able to see Mom and Dad. Never get one where you have to meet them to get your puppy. That is a red flag.
Now if you go to Pauleys and it looks as bad as people here have stated (I called my friends that have dogs from them and they did not have to wear an apron and gloves), then why would you purchase? That says something is wrong if you have to put an apron on and wear gloves. Geez , common sense tells you that! :animal-pa

Well, since Chester is so close to Richmond, why don't you just go there and investigate if you're so convinced the posts on here are wrong?? Sounds to me like maybe you know them...you sure are defending them.:confused::confused: I find it strange you just "happened" to get on here today.

You must be related to them since you have also only come on here to defend them. As i said before, people on YT are hard to fool and we usually know right off where the people with these little one and two posts come from when all they do is defend ..

my mother bred shelties for years..she knows a lot of breeders, i checked with her again tonight and she stated that years ago that was a sheltie band on pauleys pups..that a huge lot of breeders signed some documents against selling to pauleys..we have gone in several times to see how the appearences are holding up at pauleys..once we were there and they had a sheltie..and a call was placed. i dont live far and the last time i was there i had to but on a apron and gloves..its great they are being caution but i was totally put off by it..i have visited many times and it only gets worse and worse..its very impersonal as well...the dogs feet are COVERED in urnine..runny eyes and noses..only about 1-2 per cage look purebred and well cared for...

i my self perfer going to a breeders home, seeing the area, the parents, the paperwork, the temperments, and you can see more of the puppies personalities..since they are running in familiar home..i like the eye contract of the breeder and personal experience you get with a breeder who is avaliable when needed not just business hours

BBB is pretty worthless.
 

If you are willing to work with the company in anyway. Like accept vet money back or a new pup. The complaint goes away. As resolved.

I had a complaint filed about Dell. I wanted a mini netbook, bought it from the website for $199. and paid for overnight shipping. When my e reciept came in to my email box it stated that they could not ship til late August. Mind you I'm buying direct from the company and would not have it overnight shipped til August,June at best and this was April 1. After calling less then an hour later and being placed on hold, having the call dropped. and finally after alot of calls being told it was being processed to late to cancel. Mind you I would still not get my netbook til August. but my order was being processed. It took me a month with the BBB to get my money back in full for false business practices. As soon as the money was reported back to the BBB I was paid in full there fore satisfied. My complaint went away and was PULLED off the site. Hmm, soon there's thousands of unhappy customers who have NEVER heard that Dell no longer has customer supurt worth a darn. Or could tell you at the end of you buying a computer/laptop that the shipdate you see isn't what you'll get. Look at Dell suport online. You'd be suprised. there's thousands of complaints. But the BBB considers them gold. cause eventually they will pay you off. Just Like Pauley's pups.

Just saying, but whenever someone posts a breeder review warning against a place, people come out of the woodwork with only one post saying how great they are and they never return again. 99% of the time it really is someone that has some personal gain in the company or program and is pretending like they had great luck with them. I'm sure that there are people who have good experiences, but a lot of times those one posters on the breeder reviews are fakes. If you go through the old threads, you can see what I mean. :)

On another note - does anyone know if Pauley's Pups is a pet store kind of establishment or is it an actual breeding facility? The reason I ask is because the person we got Smokey from said he was originally purchased in Southern VA and all I've got is his "breeders" first name. I don't know if he was purchased in a store or from the mill directly. While doing research, this was the most popular place that I could find online, so it's a possibility he came from here. It's not really important, I just like to know where my babies come from... just for my knowledge

pauleys pups used to be in a GARAGE..now its in a building...small..looks nice on the outside..its surrounded by warehouses...you walk in..there is a grooming station..another room where you do paper work and a garage/basement type room after that with 2 rows of puppies, that are roped off...and sinks on either end i think, with the hand sandatizers and so forth...
cement floors..cages lined up on the floor..no panel to walk on..all wire (got to hurt their feet) about 10-14 cages in the rows

all they say when you ask where the dogs came from is "close breeder friends"

My two cents....
 

I am not a regular of this site, but I picked this topic off of a websearch and started reading the discussion.

I have a dog that was purchased at Pauley's, and have never had one minutes problem with her, and I would purchase again if they had what I was looking for.

I think the sinks, aprons, sanitizer is a perfect idea, and is safer for the puppies. How are they supposed to know where you have been or what type of germs you may be bringing in. Give me a break, I always wash my hands or use sanitizer even at home when I handle anything that belongs to the dogs, if you don't, then I really am glad I am not coming to your house for dinner.

I didn't really prefer the way the puppies were caged, but walking on the wire is better than them standing in urine and feces. The puppies didn't seem to mind, they seemed happy and playful. I'm sure you have to understand, when you have that many puppies around, they can't be just turned loose in a room together....what a mess!!!

Obviously some of the fault also needs to fall on the breeder and puppy mills, Pauley's is only selling them not breeding them. Inherited traits fall back on the breeder of the puppies, and if you think about it, Pauley's may be a far site better than where some of these puppies came from, you just don't happen to see that part of the picture.

I'm sure some improvements could be made, and you are given a guarantee
at the time of purchase, all you have to do is take the dog to the vet and have it checked out. They also give you back the purchase price plus $60 if the vet says it's unhealthy.

Like I said, I'm not a regular here, and I am not affiliated with Pauley's in any way. I just thought I would put in my opinion since I have purchased dogs from Pauley's and I know others who have also and none of us have had a problem.

Thanks.

i could give a rats a$$ about u coming to my house for dinner

but the way they are cared for is impersonal and cold!

when i have people view my puppies..they do use hand sanitizer and they are only allowed to visit once the puppies have been vaccinated against bacteria and germs.

i also do not submit the babies to wire under their feet..can you image how uncomfortable that is...i clean them after they potty so they don't walk in urine and feces....and that's how they should be cared for there. i also allow puppies to play and run around instead of keeping them locked in a 20" crate until sold..

pauleys pups is just like the puppy mills..sure they do take the precautions of being clean but why do you think they started doing that as severly as they do? because they had consistently sick puppies...your puppy is the exception...there is one to every rule

when i want to pick out a puppy i want to visit a warm enviroment, with knowledgeable people and not a hundred puppies (as advertised) where the puppies are loved and socialized...

they are not a great place to buy from

doing your research and meeting breeders is!

:mademyday

Thank you, i am glad!