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Just not cool what they did or how the represented themselves to both of you. They are a member of YT and promoted their products here. What could it have hurt to give a bottle of dog shampoo away to two members. It really put a black on their product IMO. I have looked at their site in the past thinking I might place an order but I will not consider placing an order with a company that treats people in this manner. I'm so sorry that you both were treated poorly and a fun contest turned into something it wasn't meant to be~but them again I know that all too well. |
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How terribly tacky of a vendor! |
A prize should be completely free and shipped free. No strings. This is a poor way to represent a business. |
What a shame. I hate stories like this. And, the other one from the raffle really bothers me. :( |
Sorry you had to deal with that. I doubt $25 in product and free shipping would hurt the companies bottom line. As Cathy said, its very "tacky" of them. |
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I'm really glad you posted your experience, bc it really shows what you went through for something that *should* have been very simple and pleasant - and instead, the vendor treated you very poorly, imho. :thumbdown Considering that YT has 69,205 members who can see this vendor review, and considering that YT has generated business for them previous to this (meaning, via YT member reviews), one would think Iv San Bernard would want to treat their customers with some...um...customer service...? |
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A little explanation, annually I send out letters to vendors in behalf of The Bluebonnet Club, requesting donations for our Regional Specialty (we use donations for our silent auctions, live auctions, and at times trophies). I keep a running list of vendors that have honored the request and a list of those not to do business with (this list is very small). In addition I think it would serve our YT community, to keep them informed. Thanks. |
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Mary Can you add me to your mailing list. I would like to donate some items :) thanks |
Good for you for telling your story! They tried to use YT for free advertising by pretending to offer a prize. It certainly backfired, didn't it? I will never purchase from this vendor and hope other YTer's boycott them, too. I had offered to donate a $25 gift certificate for bows when there was first a problem, but the Admin told me it had been straightened out. The offer still stands. |
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PM with your mailing address; we use snail mail. Around May time frame we'll start sending out letters. It will be on official Bluebonnet stationary. |
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