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-   -   Has anyone purchased clothes from tinkerbellscloset (https://www.yorkietalk.com/forums/yorkie-products-reviews/143954-has-anyone-purchased-clothes-tinkerbellscloset.html)

dlross 08-28-2008 12:16 PM
Has anyone purchased clothes from tinkerbellscloset
 
I have been buying my YT girls clothes from her, the 1st time took 8 weeks she mailed the items, the 2nd time I ordered more, so far nothing, I've emailed her asking where my clothes are...no reply on her end. I'm hoping that she's not out of business, I've prepaid for the clothes. Her homemade dresses at beautiful, she does have stuff from China, unfortunately, I can't believe that it takes 10 days to mail stuff to Canada. What’s the mail system doing walking it here??? Her website is contact@tinkerbellscloset.com. Let me kmow..:confused:

marcerella02 08-28-2008 12:52 PM
The problem is us here in Canada. I order things from Des (Tiger's Mom- Go Fetch) and it can take upwards of 3 weeks.. it's the boarder.. they hold packages as long as they feel like.

Sunnie 08-28-2008 12:58 PM
Quote:
Originally Posted by dlross (Post 2207915)
I have been buying my YT girls clothes from her, the 1st time took 8 weeks she mailed the items, the 2nd time I ordered more, so far nothing, I've emailed her asking where my clothes are...no reply on her end. I'm hoping that she's not out of business, I've prepaid for the clothes. Her homemade dresses at beautiful, she does have stuff from China, unfortunately, I can't believe that it takes 10 days to mail stuff to Canada. What’s the mail system doing walking it here??? Her website is contact@tinkerbellscloset.com. Let me kmow..:confused:
Tinkerbelles closet is a great place to buy doggie clothes. One reason it takes time is because she handmakes each item to fit your dog. And if she has a lot of orders, it takes some trime to get them done. Then you also have to deal with the Canadian mail system. It takes forever sometimes/

Shanatink 08-28-2008 01:04 PM
Quote:
Originally Posted by dlross (Post 2207915)
I have been buying my YT girls clothes from her, the 1st time took 8 weeks she mailed the items, the 2nd time I ordered more, so far nothing, I've emailed her asking where my clothes are...no reply on her end. I'm hoping that she's not out of business, I've prepaid for the clothes. Her homemade dresses at beautiful, she does have stuff from China, unfortunately, I can't believe that it takes 10 days to mail stuff to Canada. What’s the mail system doing walking it here??? Her website is contact@tinkerbellscloset.com. Let me kmow..:confused:


Ive sent you many emails, and your order has already shipped out. I just sent you another email. I do personally make all my Tinkerbell's Clsoet items and I also offer other designers products on my website which many of them do manufacturer overseas as almost all non-homemade dog clothing is including Monkeydaze, 5th Ave Pets, NY Dog, etc. Im not sure if that is what you mean by offering items from China. I can promise you ever dog boutique has items like these.

Orders to canada can sometimes take a really long time and Im not sure if it is customs holding onto it or if canada postals systems are slow or what goes on.

k2p1e 08-28-2008 02:45 PM
I work about 5 mins walking distance from the Canada/US border. I try to have all my stuff shipped to my US address because by mail Canada Customs SLOWS things down so much.

I just had a friend send me some new grooming tools, through the mail. it took 8 weeks. When i received them I could clearly see which day she sent the prackage (8 weeks prior) but it was held up at customs for the longest time!!

She recently sent me another item and I assumed it would take 2 months like the last time, I received it 8 days AFTER she sent it. So go figure??

On e thing I try to do if something is being sent from US to Canada is to get a tracking number. Costs more for shipping but at least I can track my parcel and where it is.

I have also learned that when anything is sent by FedEx, etc the brokerage fees are INSANE...some as high at $100...but sent by US postal they were only $5. When we import our own stuff (have it sent to the US addy and then we bring it across the border) we act as our own broker and do the paperwork ourselves, we save money but lose time.

red98vett 08-29-2008 03:07 AM
Quote:
Originally Posted by dlross (Post 2207915)
I have been buying my YT girls clothes from her, the 1st time took 8 weeks she mailed the items, the 2nd time I ordered more, so far nothing, I've emailed her asking where my clothes are...no reply on her end. I'm hoping that she's not out of business, I've prepaid for the clothes. Her homemade dresses at beautiful, she does have stuff from China, unfortunately, I can't believe that it takes 10 days to mail stuff to Canada. What’s the mail system doing walking it here??? Her website is contact@tinkerbellscloset.com. Let me kmow..:confused:
LOL - Shana of TC is a long time member here - I remember the days when she had one of the FEW doggie Clothes stores on the net - She's been in business a long time and has an excellent rep

Canada can be slow even though it's right on our border.....I know I've mailed labels and cards there and they got there fast but I think boxes or packages take much longer....

JCarlson2004 08-29-2008 06:03 AM
Quote:
Originally Posted by red98vett (Post 2208909)
LOL - Shana of TC is a long time member here - I remember the days when she had one of the FEW doggie Clothes stores on the net - She's been in business a long time and has an excellent rep

Canada can be slow even though it's right on our border.....I know I've mailed labels and cards there and they got there fast but I think boxes or packages take much longer....
Absolutely!! I totally agree. Shana is, without a doubt, FABULOUS!! My kids clothes are 95% from Shana. She has custom made them EVERYTHING from pajamas to dresses, sweaters and coats and the work is AMAZING. Her attention to detail is beyond reproach. Shana ROCKS!

I'm sorry to hear that your packages are taking long to get to you. I know it's tough shipping to Canada. But trust me, her products are worth the wait. Best of luck to you!

JCarlson2004 08-29-2008 06:06 AM
I just wanted to add (although it's not really directed at the OP because it's not about shipping) is that Shana is a total sweetie to work with. One time I received a bunch of stuff that didn't fit right -- not sure why. Probably because Tia put on wieght lol and Shana sent me an entire brand new order (everything hand made) for FREE! She is unbelieveably kind and caring when it comes to her customers.

Shana already knows that I am a lifetime member of her fan club. We're going to start working on Cali's winter wardrobe soon and I can't wait to see what she has in mind for that! Shana, Cali says woof woof hello lol :D

dlross 08-29-2008 08:18 AM
Don't get me wrong I love Shana clothes, there is nothing like them in Alberta, I have recommend her website to many people here and will continue too. So now I know it’s the stupid border. I just clued in I’ll arrange the delivery by UPS or FedEx and put the value of items low. I had a doghouse delivery and it’s only cost me $15.00 from Texas. I’m planning on getting more clothes because I love showing off Shana clothes to other dog store here and they certainly can’t compare her beautiful stuff to theirs. Thx for the heads up on the border holding.

dlross 08-29-2008 01:18 PM
Quote:
Originally Posted by dlross (Post 2209350)
Don't get me wrong I love Shana clothes, there is nothing like them in Alberta, I have recommend her website to many people here and will continue too. So now I know it’s the stupid border. I just clued in I’ll arrange the delivery by UPS or FedEx and put the value of items low. I had a doghouse delivery and it’s only cost me $15.00 from Texas. I’m planning on getting more clothes because I love showing off Shana clothes to other dog store here and they certainly can’t compare her beautiful stuff to theirs. Thx for the heads up on the border holding.
Just an updated regarding shipping to Canada isn’t it a shame that here in Calgary we could leave our doors open, well since the government has allowed Vietnam, China, gypsies gangs in without a problem, but we can’t get a small package of clothes through customs. Seem something’s wrong here…I work for a recruiting company and we are trying to get people from Scotland, England Australia etc. with good careers even doctors are in direr need in Canada and the stupid government won’t let them in without going through hoops, pretty sad if you ask me.

T Doll 08-29-2008 05:59 PM
Quote:
Originally Posted by dlross (Post 2209350)
Don't get me wrong I love Shana clothes, there is nothing like them in Alberta, I have recommend her website to many people here and will continue too. So now I know it’s the stupid border. I just clued in I’ll arrange the delivery by UPS or FedEx and put the value of items low. I had a doghouse delivery and it’s only cost me $15.00 from Texas. I’m planning on getting more clothes because I love showing off Shana clothes to other dog store here and they certainly can’t compare her beautiful stuff to theirs. Thx for the heads up on the border holding.
Avoid UPS like the plague!!! Even if the seller marks a low value on the customs form, UPS insanely rips you off with brokerage fees! Yes, shipping costs for the actual package might not be too high, but once it arrives, be prepared to fork out a lot more money than you have to. I've heard of people buying items worth $40 and having to pay an extra $50-$60 for customs and brokerage fees :eek: I once had a package marked $20 and UPS charged me around $25 in fees, so I ended up paying $45 for an item that I bought for $20. Fedex is pretty much the same, although I believe their brokerage fees are slightly lower than UPS. The best way to go is USPS. If you want it faster and want tracking, have the seller ship it Express.

IndianaGirl 08-29-2008 06:02 PM
I haven't yet, but I saw on her site a very very cute Angel Dress in Pink...I plan on getting that for my new baby when she gets here :)


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