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-   -   Has anyone ever ordered from My Petique? www.mypetique.com ? (https://www.yorkietalk.com/forums/yorkie-products-reviews/123386-has-anyone-ever-ordered-my-petique-www-mypetique-com.html)

stedmansmommy 03-27-2008 10:25 AM
Has anyone ever ordered from My Petique? www.mypetique.com ?
 
Just wondering if anyone has ever ordered from www.mypetique.com ?? :confused: I ordered a dog bed from them over 2 weeks ago, my card was charged $100 for this bed and I still have not received it...nor have I heard anything back from My Petique. I have called them 3 times and left 3 messages, and I have also e-mailed them 3 times....they REFUSE to respond. I am beyond furious now and it looks like my only option is to call my bank and get my $ refunded. I had to do this not long ago with another web site (www.divashop.com) as I placed an order with them back in February and once again, never received my order. :mad:

Geez, no telling WHAT my bank is going to think when I have to call them yet again and make a dispute! :rolleyes: I am so sick of this. I have just had absolutely NO luck ordering online lately! :mad:

Anyway, I am just frustrated. Has anyone ever ordered from this place and actually had a GOOD experience???

gutu28 03-27-2008 10:29 AM
Hmm..which bed did you get? I went to their website and the one I saw around that price is back ordered..maybe that's why you still haven't receieved it?

Bizzymammabee 03-27-2008 10:33 AM
That is horrible. I would start the chargeback process. If the item was on backorder they have to notify you.

Nice way to do business.

stedmansmommy 03-27-2008 10:42 AM
Quote:
Originally Posted by gutu28 (Post 1878468)
Hmm..which bed did you get? I went to their website and the one I saw around that price is back ordered..maybe that's why you still haven't receieved it?
It was the Bellatutu bed. It does say NOW that it is on back order...however when I had originally ordered the bed it said, "IN STOCK" (I made sure of that before I placed my order). Then right after I ordered I went back to the site and that is when it updated itself and said that the bed was now on back order. I am just sooo frustrated with this! :mad:

stedmansmommy 03-27-2008 10:45 AM
Quote:
Originally Posted by Bizzymammabee (Post 1878479)
That is horrible. I would start the chargeback process. If the item was on backorder they have to notify you.

Nice way to do business.
Tell me about it! :mad: You know, this is what I have said soo many times. If they don't have the bed in stock, FINE - but they could at least take 2 seconds out of their day to e-mail me and let me know. And maybe refund my $100 while their at it! :mad:

I cannot believe that they cannot pick up the phone and return one of my THREE calls...or sit down and write an e-mail that takes all of about 10 seconds. I am just furious! :mad:

I think I am just going to go call my bank.... :thumbdown

Bizzymammabee 03-27-2008 10:50 AM
I would start the process. I don't care to do business with irresponsible people. It's not a $20 item..it's a $100. So I think if you want to run a business then you do it right. Takes several seconds to compose a message to your purchaser.

stedmansmommy 03-27-2008 10:58 AM
Quote:
Originally Posted by Bizzymammabee (Post 1878526)
I would start the process. I don't care to do business with irresponsible people. It's not a $20 item..it's a $100. So I think if you want to run a business then you do it right. Takes several seconds to compose a message to your purchaser.
I couldn't agree with you more! I know I won't ever be shopping with My Petique again, that's for sure :thumbdown I cannot believe the way some people run a "business" - it is downright pathetic.

I am going to call my bank right now about this...I refuse to wait around any longer. My Petique has been a total inconvenience and a huge waste of my time. :thumbdown

Bizzymammabee 03-27-2008 11:08 AM
Quote:
Originally Posted by stedmansmommy (Post 1878550)
I couldn't agree with you more! I know I won't ever be shopping with My Petique again, that's for sure :thumbdown I cannot believe the way some people run a "business" - it is downright pathetic.

I am going to call my bank right now about this...I refuse to wait around any longer. My Petique has been a total inconvenience and a huge waste of my time. :thumbdown
Yep go get em!!!

stedmansmommy 03-27-2008 11:15 AM
Quote:
Originally Posted by Bizzymammabee (Post 1878574)
Yep go get em!!!
LOL....called them a few minutes ago and am now just waiting on them to fax over the dispute papers. Then I am going to fill them out and fax them back...I can't wait to get this crap over with!! :rolleyes: :mad: :thumbdown

Bizzymammabee 03-27-2008 11:23 AM
It's sad becuase you want to patronize smaller sellers to spread business around but then stuff like that happens. Definitely a turn off.

stedmansmommy 03-27-2008 12:15 PM
Quote:
Originally Posted by Bizzymammabee (Post 1878615)
It's sad becuase you want to patronize smaller sellers to spread business around but then stuff like that happens. Definitely a turn off.
Exactly. I love supporting the smaller business...and alot of them that I have shopped with (namely some of the small business owners here at YT) - have been absolutely wonderful and I have had no problems what so ever. But there are those few that are just SO crappy :mad: These people should NOT be in business! :thumbdown

I SHOULD HAVE ordered this bed from Shana back when she had it available on her site :(

yorkiegirl83 03-27-2008 02:56 PM
I'm so sorry to hear about this Brooke!

I have never ordered from them, but that is just awful in two full weeks they could not get back to you with a simple email or phone call alerting you to the status of your bed.

I hope you get your money back immediately and you can find your bed elsewhere!

Bizzymammabee 03-27-2008 03:06 PM
Quote:
Originally Posted by stedmansmommy (Post 1878704)
Exactly. I love supporting the smaller business...and alot of them that I have shopped with (namely some of the small business owners here at YT) - have been absolutely wonderful and I have had no problems what so ever. But there are those few that are just SO crappy :mad: These people should NOT be in business! :thumbdown

I SHOULD HAVE ordered this bed from Shana back when she had it available on her site :(
Well get the money back and speak to shana ...she can get the bed for you if it's still made.

katrn 03-27-2008 06:06 PM
Quote:
Originally Posted by stedmansmommy (Post 1878704)
Exactly. I love supporting the smaller business...and alot of them that I have shopped with (namely some of the small business owners here at YT) - have been absolutely wonderful and I have had no problems what so ever. But there are those few that are just SO crappy :mad: These people should NOT be in business! :thumbdown

I SHOULD HAVE ordered this bed from Shana back when she had it available on her site :(
I think she still has it on her site, I'm pretty sure I saw it the other day.

stedmansmommy 03-27-2008 09:27 PM
Quote:
Originally Posted by yorkiegirl83 (Post 1879116)
I'm so sorry to hear about this Brooke!

I have never ordered from them, but that is just awful in two full weeks they could not get back to you with a simple email or phone call alerting you to the status of your bed.

I hope you get your money back immediately and you can find your bed elsewhere!
Thanks so much Kristen! :) It really is sad that businesses do this...I don't understand how they can...I could never! :eek: I don't know how someone can just be "ok" with charging someone $100 for an item and never even shipping it out! :eek: I mean, what in the world is WRONG with people?? :mad:

I did fax the bank back my dispute so the charge back process has already begun...I just hope it happens quickly! :hands:

stedmansmommy 03-27-2008 09:29 PM
Quote:
Originally Posted by Bizzymammabee (Post 1879151)
Well get the money back and speak to shana ...she can get the bed for you if it's still made.
Oh yes...definitely! :thumbup: I am just waiting now for them to refund my $100 as I did fax them back the dispute this afternoon...so everything on my part has been done - just a matter of yet MORE waiting :rolleyes: Hmmm....I am becoming kind of IMPATIENT :p LOL.

I did talk to Shana tonight and I think she is going to try and get the bed for me - WOOHOO!!! :cheer: Shana is SO awesome! :D

stedmansmommy 03-27-2008 09:33 PM
Quote:
Originally Posted by katrn (Post 1879634)
I think she still has it on her site, I'm pretty sure I saw it the other day.
Awww, don't I wish! :( Actually though, Shana hasn't had this bed in for a while now. There is another bed made by the same company that looks almost identical to it EXCEPT that the colors are different. I bet the one you saw on Shana's site is the Tutti Fruity bed...just like the Bellatutu one that I am after, only brighter colors (hot pinks, lime greens, etc.). It is very cute, but I just love the soft, girly "ballerina/princess" pink of the Bellatutu one that I want for Tatum :)

OF COURSE the one I want is the one that's hard to find - OF COURSE!! :rolleyes: That's always the way it is with me, lol.

katrn 03-27-2008 09:41 PM
Quote:
Originally Posted by stedmansmommy (Post 1880108)
Awww, don't I wish! :( Actually though, Shana hasn't had this bed in for a while now. There is another bed made by the same company that looks almost identical to it EXCEPT that the colors are different. I bet the one you saw on Shana's site is the Tutti Fruity bed...just like the Bellatutu one that I am after, only brighter colors (hot pinks, lime greens, etc.). It is very cute, but I just love the soft, girly "ballerina/princess" pink of the Bellatutu one that I want for Tatum :)

OF COURSE the one I want is the one that's hard to find - OF COURSE!! :rolleyes: That's always the way it is with me, lol.
I went and looked and on the first page of beds where you choose designer, or tinkerbell ect... she had it on that page, thats where I remembered it from. sorry to get your hopes up, but at least she's gonna try to order it for you.

stedmansmommy 03-27-2008 09:43 PM
Quote:
Originally Posted by katrn (Post 1880121)
I went and looked and on the first page of beds where you choose designer, or tinkerbell ect... she had it on that page, thats where I remembered it from. sorry to get your hopes up, but at least she's gonna try to order it for you.
Ohhh ok, I understand where your talking about now...your right! She does have it on there :) I do remember that! :p

That's ok...I always get my hopes up about things lol! :rolleyes: I just hope that Shana will have good news for me soon that she is able to get this bed :( :hands:


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