The safety of pets is and always will be our first priority. We sincerely regret the reports of the discomfort experienced by the pet who consumed this food.
As pet parents ourselves, we take this matter seriously.
On April 13, a retailer in Texas notified us that their customer had presented samples of our Cocolicious Beef and Turkey Lot #0136E15204 04 and Cocolicious Chicken and Beef Lot #0134E15 237 13 to a testing lab, and that the results had tested positive for pentobarbital.
We have requested those results.
When we were notified, we immediately tracked the lot numbers of the food in question and determined that the food had been manufactured and distributed in 2015.
We then contacted the two probable retailers that had sold the customer the food and asked them to isolate all remaining cans from these lots.
We also requested that the retailers send all of the cans from those lots to us so that we can forward them on to an accredited independent laboratory for independent testing.
We expect to receive the receive the results in 7 to 10 days.
We first saw the formal report from the lab at Texas A&M regarding the customer’s samples, today, April 17.
Out of an abundance of caution, we are retrieving the remainder of these two lots nationwide.
We are working with our distributors and retailers to determine if any additional beef-flavored products manufactured during this 2015 production period remain on shelves and, if so, to retrieve them from shelves, immediately, as well.