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-   -   suddenly going to junk mail? (https://www.yorkietalk.com/forums/site-suggestions-comments-questions/196510-suddenly-going-junk-mail.html)

marcerella02 02-10-2010 02:24 PM
suddenly going to junk mail?
 
For as long as I have been a member on YT my updates have gone to my inbox- now suddenly they are going to my junk mail!!!! Does anyone know how to fix this? I am using hotmail.

Nancy1999 02-10-2010 02:26 PM
Have you put them on your safe list? Hot mail has made lots of changes, and it may be some of your settings need to be changed.

marcerella02 02-10-2010 02:29 PM
Quote:
Originally Posted by Nancy1999 (Post 2997588)
Have you put them on your safe list? Hot mail has made lots of changes, and it may be some of your settings need to be changed.
well it was SO long ago that i signed up- so i can't say for sure but i don't even know where to FIND a safe list :p help :)

Nancy1999 02-10-2010 03:24 PM
Quote:
Originally Posted by marcerella02 (Post 2997591)
well it was SO long ago that i signed up- so i can't say for sure but i don't even know where to FIND a safe list :p help :)
You have to go to the website, and look in your junk folder and if you see a name that shouldn't be there, put a check mark by it, and go towards the top of the page, select "not junk". They may ask you if you want this added to your "safe" list, or they may do it automatically. It should then show up in your in box.


Or you can just take someone's address and manually add it to the list, but you have to go through several steps to find the list. Can't remember what they all are now, they're always changing them.

marcerella02 02-10-2010 03:30 PM
Quote:
Originally Posted by Nancy1999 (Post 2997665)
You have to go to the website, and look in your junk folder and if you see a name that shouldn't be there, put a check mark by it, and go towards the top of the page, select "not junk". They may ask you if you want this added to your "safe" list, or they may do it automatically. It should then show up in your in box.


Or you can just take someone's address and manually add it to the list, but you have to go through several steps to find the list. Can't remember what they all are now, they're always changing them.
*sigh* I did that three times- and everything is still going in junk. Oh well- i guess i'll just have to remember to check the my junk mail every day.

Nancy1999 02-10-2010 03:39 PM
Quote:
Originally Posted by marcerella02 (Post 2997669)
*sigh* I did that three times- and everything is still going in junk. Oh well- i guess i'll just have to remember to check the my junk mail every day.
You checked the box first, and hit "not junk?" I guess you could also try adding the address to the "contacts" page, those automatcially go to the inbox, but the safe list and the contacts page is different. I still can't find how you get to the safe list, it use to be under "options", but now there are so many things there.

jencar98 02-10-2010 04:22 PM
Along the top of my hotmail page is a header to mark incoming emails as "junk". If you go to my junk mail section and highlight an email you can then mark it as not junk" with a header button. Now, if you actually click and open that same email in junk mail, there are options at the top of the email to "mark as safe" or "mark as junk". Once you've marked something as safe, it is moved to your "in box" and will continue to show up there.

Nancy1999 02-10-2010 04:58 PM
Quote:
Originally Posted by jencar98 (Post 2997739)
Along the top of my hotmail page is a header to mark incoming emails as "junk". If you go to my junk mail section and highlight an email you can then mark it as not junk" with a header button. Now, if you actually click and open that same email in junk mail, there are options at the top of the email to "mark as safe" or "mark as junk". Once you've marked something as safe, it is moved to your "in box" and will continue to show up there.
Do you know how to just find the safe list? I've looked everywhere for it.

marcerella02 02-10-2010 05:13 PM
Quote:
Originally Posted by jencar98 (Post 2997739)
Along the top of my hotmail page is a header to mark incoming emails as "junk". If you go to my junk mail section and highlight an email you can then mark it as not junk" with a header button. Now, if you actually click and open that same email in junk mail, there are options at the top of the email to "mark as safe" or "mark as junk". Once you've marked something as safe, it is moved to your "in box" and will continue to show up there.
see- i used to have that- mark as safe- but it is gone now- I'm wondering if they are having issues and that is why it is gone right now...

Nancy1999 02-10-2010 05:19 PM
Quote:
Originally Posted by marcerella02 (Post 2997825)
see- i used to have that- mark as safe- but it is gone now- I'm wondering if they are having issues and that is why it is gone right now...

I think they could be having issues, most of the email from yorkietalk was in my inbox, but while I was checking my junk mail, I found one in there. I hate opening my junk mail folder!

jencar98 02-10-2010 05:53 PM
Quote:
Originally Posted by Nancy1999 (Post 2997803)
Do you know how to just find the safe list? I've looked everywhere for it.
IDK if it's exactly what you're looking for. On your mail page, on the far right hand side, near the top is an "Options" icon, click. a drop down menu appears with "themes, etc" also "more Options", click on "more options" and a page comes up with "Manage Your Account", "Junk Email", etc. Under "Junk Mail" is a category "Safe and Blocked Senders". In that category are several ways to manage your emails, including Safe Senders, Safe mailing lists and Blocked Senders.

IDK if you're confused by my instructions, I know I would be!:D

Nancy1999 02-10-2010 06:00 PM
Quote:
Originally Posted by jencar98 (Post 2997894)
IDK if it's exactly what you're looking for. On your mail page, on the far right hand side, near the top is an "Options" icon, click. a drop down menu appears with "themes, etc" also "more Options", click on "more options" and a page comes up with "Manage Your Account", "Junk Email", etc. Under "Junk Mail" is a category "Safe and Blocked Senders". In that category are several ways to manage your emails, including Safe Senders, Safe mailing lists and Blocked Senders.

IDK if you're confused by my instructions, I know I would be!:D
Found it, I knew it had one time been under options, I just couldn't find all the options.

marcerella02 02-10-2010 06:09 PM
Quote:
Originally Posted by jencar98 (Post 2997894)
IDK if it's exactly what you're looking for. On your mail page, on the far right hand side, near the top is an "Options" icon, click. a drop down menu appears with "themes, etc" also "more Options", click on "more options" and a page comes up with "Manage Your Account", "Junk Email", etc. Under "Junk Mail" is a category "Safe and Blocked Senders". In that category are several ways to manage your emails, including Safe Senders, Safe mailing lists and Blocked Senders.

IDK if you're confused by my instructions, I know I would be!:D
great instructions! The only problem is that webmaster@yorkietalk.com IS on my safe list- on two safe lists for that matter!!! *sigh*

Nancy1999 02-10-2010 06:11 PM
Quote:
Originally Posted by marcerella02 (Post 2997918)
great instructions! The only problem is that webmaster@yorkietalk.com IS on my safe list- on two safe lists for that matter!!! *sigh*
Like I said earlier, it might just be a temporary glitch, one of my messages from YT was in the junk mail folder too, the rest were in the regular inbox.

jencar98 02-10-2010 06:17 PM
Quote:
Originally Posted by Nancy1999 (Post 2997923)
Like I said earlier, it might just be a temporary glitch, one of my messages from YT was in the junk mail folder too, the rest were in the regular inbox.
My thoughts too, Nancy.

You might try deleting the webmaster@yorkietalk entry and re-entering. Or, I've never had a problem receiving mails after I use the option to "mark as safe" when I've highlighted a junk email.

On another note, I had disabled my email notifications of thread updates not long ago. But still had some old threads marked to notify me I wasn't aware of.....I just got an email notification, Nancy to a thread you responded to earlier this evening.....lol.....it's like a blast from the past, to read some of my old posts!:D


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