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-   -   Paypal problem!! (https://www.yorkietalk.com/forums/off-topic-discussions/76110-paypal-problem.html)

mh357 04-13-2007 03:21 PM
Paypal problem!!
 
Ok I need some help. Here's my story: last year someone hacked into my ebay and paypal account. So I thought the paypal account was deleted, and I created a new one a few nights ago so I could send a payment for my Juicy career. So i thought all was ok, until I tried to send a payment today for my 3 new carriers I bought (Ok, yes, I'm obsessed, but that can be another issue :D ). It said I needed to add a bank account before I sent money (it was set up using my credit card)...when I had just sent my payment yesterday for my other carrier...and it worked...? So I find out my other account is STILL open!!! And I can't add my credit card to that one, and I can't add my bank account to the new one!!!! Does anyone know how to delete one account? i can't find anything on paypal's website, and I just sent them an email but they haven't responded yet...:eek: :confused: :mad:

JeanieK 04-13-2007 03:26 PM
I have no idefa. Do they give you a 24 hour number to call.

fasteddie 04-13-2007 03:28 PM
You can try calling them and asking what your options are:

Customer Service Center

PayPal Customer Service agents are available to help you during the following times:

4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday

We must verify the following information with the account holder before we can discuss any specifics about the account. Please have this information available when you call:
The telephone number listed on your account
The last 4 digits of your credit card or bank account registered with PayPal
Call us at: 1-402-935-2050 (a U.S. telephone number)

http://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

Good luck!

mh357 04-13-2007 03:30 PM
Quote:
Originally Posted by fasteddie (Post 1062657)
You can try calling them and asking what your options are:

Customer Service Center

PayPal Customer Service agents are available to help you during the following times:

4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday

We must verify the following information with the account holder before we can discuss any specifics about the account. Please have this information available when you call:
The telephone number listed on your account
The last 4 digits of your credit card or bank account registered with PayPal
Call us at: 1-402-935-2050 (a U.S. telephone number)

http://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

Good luck!
Thanks! I sent them a contact email...to be honest I was scared of calling because I was afraid I'd get someone in a foreign country that I wouldn't understand. I guess I'm going to try to call anyway :confused: I appreciate everyone's help!!

xxmxaxrxyxx 04-13-2007 03:38 PM
Quote:
Originally Posted by fasteddie (Post 1062657)
You can try calling them and asking what your options are:

Customer Service Center

PayPal Customer Service agents are available to help you during the following times:

4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday

We must verify the following information with the account holder before we can discuss any specifics about the account. Please have this information available when you call:
The telephone number listed on your account
The last 4 digits of your credit card or bank account registered with PayPal
Call us at: 1-402-935-2050 (a U.S. telephone number)

http://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

Good luck!
I would try that first..

mh357 04-13-2007 03:45 PM
I'm so stupid!
 
DUH! ok well I'm an idiot (or just blonde :( )...It's under Profile, then there's a link that says close account. Oh man do I feel stupid now

Thanks everyone!!

Rudys Mom 04-13-2007 05:10 PM
Glad you found out the answer to your question. :) I just wanted to add that I had to call PayPal once, it was over lunch time, and I think I was on hold for 45 minutes.:eek: When I finally got someone on the phone, the lady couldn't have been any nicer or more helpfull. :)

simplyyorkies 04-13-2007 06:00 PM
Glad you were able to answer your own question but it is scary. I changed addresses on my business and it took me 2 days to figure out how to change the info (I'm blonde too so maybe there's something to that). Another time I had to call customer service and was on hold for over 55 minutes! When a live person came I had almost forgotten what I was calling for. I complained that I was on hold for so long and the woman was very apologetic and then resolved the problem I was having quickly.


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