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Someone stole our credit card info!!!!!! I am so angry right now! My husband went online to check our credit card account this am and found that someone had charged $1300 to our card for a trip on Expedia and THEY USED HIS NAME!!!! How does this happen! It is so infuriating! I think we are ok, since we caught it right away and won't be held accountable for the charges, but I am so Pi$$ed!! Has this happened to any of you or anyone you know? Other than the credit card company, expedia, and the hotel is there anyone else we should contact?? Thanks for listening to me vent!! |
That is so scary, hopefully you will get that all worked out! Something similar happened to me once but it ended up being something different. It happened with our bank debit card. We went to the ATM on Sat. night to get some money out of the bank and it wouldnt let us get any money out. And we knew that we had plenty of money in our acct. So we tried it again and this time it printed out a receipt saying that our checking acct was $3,200 in the hole! My husband freaked completely out. We knew that we had way more money in the bank and it wasnt close to being in the hole. So we thought that someone had stolen our number and charged a bunch of stuff. So when we got home we called the number on the back of the card and reported it stolen. So they cancelled the card. So on Sunday of course the banks arent open, so first thing Monday morning we went to the bank, and the said it was just an ATM error, that we had our money in the acct! Whew! We were so relieved but mad at the same time bc then we had to order new cards, LOL! |
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I'm sure you will find out who it is because they have to put the Airfare in the ticket holders name for them to get on the plane, :shade: :icon1: :2plane: :ip: Don't They??? Key2Yorkies~ Jan |
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OMG!!! That is horrible, I am so sorry that happened to you. I cant believe how people out there do this kind of horrible thing! :mad: :thumbdown |
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Expedia should be able to get the email address of the person because they had to email them the confirmation & stuff. I think you SHOULD be able to find them. |
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:mad: I can relate, something similar happened to me a few months ago. I received a call from Amex to verify a charge. They wouldnt give me too much detail and this pissed me off to no end. All they gave me was the companies name, so I took it upon myself to do my own investigation and called the company which was trying to charge my card and found out that someone in INDIA was purchasing $900 worth of software using my cc #. I called Amex back with the proof and details of what had happened & they told me that this is happening a lot, people are buying credit card numbers and using them in this type of manor. They closed out that account number and reissued a new one. It is very scarey, that our info just floats out there and people get it and use it! I think you covered all the grounds of the people to contact! You should not be held accountable for these charges, the cc company should take care of it. Good luck :) |
My son and his wife had some real expensive art work charged to their credit card. They didn't know until the bill came. They contacted the credit card company and they took care of it. Of course, they had to cancel their credit cards and have new ones issued, but after that they didn't have any problems. |
Thank you all for sharing. I am starting to feel better. I think we have taken care of everything, I am just worried that this might happen again. We are getting new cards, but who knows what other info this person may have and can use! :eek: |
My fiance' has his credit card stolen and after I did some detective work we found out it was HIS BROTHER!!!! We called the credit card company and they said they would look into and we got a call back from them saying they couldn't verify that it was stolen and we were obligated to pay the money :mad: I understand your frustration, and I am sorry that you are going through this. By the way his Mom didn't believe his brother did it and the police couldn't gather any proof that it was him. Although we figured it out because he got Tony's (fiance') social security number and called from our house to activate it. Luckily your cc company isn't idiots and will not hold you liable for the money. P.S. it was a $1,000 that his brother charged up at WALMART, he took the products and sold them for drugs. What a mess that whole situation was. |
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How nasty is that!! How can people be so friggin mean :eek: :thumbdown |
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Yes it was horrible the worst part about it is, I did most of the research and the cc company did NOTHING! We found out it was him because he went to a family owned restaraunt to eat and the owner recognized him, so when I called there after seeing it on the statement the owner said he was there. |
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Are you sure he isn't taking you somewhere, and he's yanking your chain? :p |
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Whenever someone purchases something online, their computer's ip address gets recorded. Something similar happened to me 2 years ago. I received an email that I thought was from my bank asking me to verify my debit card info. Stupid here fell for it and I entered all of the info on my debit card. You can guess what happened next, the thieves cleaned me out. They took all the money in my checking account as well as overdrafted me almost $500!!:mad: I was devastated but I went straight to my bank (which was Washington Mutual at the time). They were able to trace the transactions to my online banking page and were able to see the ip addresses that tapped into my account. Turns out these people were from some other country overseas!! I was refunded my money and I closed the account and switched banks after that. But my point is, if anyone purchased anything in your name, the website should be able to tell if those transactions were done on your computer or by someone else's. |
Something similar happened to me a few years ago. Someone hacked into my paypal account and spent almost $2,000 from my checking account and I'm not sure how much personal info they got from the account. I found out about 2 hours after it happened because they apparently changed my password (not sure how they did that!) and paypal sent me an email to verify that I changed my password. It was a Saturday so I had to wait until Monday to change ALL of my info regarding that paypal account. I also contacted the credit reporting bureaus (equifax and trans union) to see if there had been any other activity in my credit history. They put an alert on my account so if anyone tried to open credit cards or apply for loans in my name, the credit reporting bureau would have to contact me first. You might want to contact equifax to get a copy of your credit report and see if they can help at all. |
It is horrifying... As a former bank manager, I can tell you that this happens every single day to thousands of people. As soon as banks find a way to secure the info on their cards, theives find a new way to steal it. It is very good that your hubby was so diligent about keeping an eye on your card info, Farrah, because speed is so important in these situations. You need to immediately notify the company, and stop the card, as you did. Nothing irks me more than to hear someone say, "oh I never look at my statement, I just have the amount automatically debited from my account every month". These are the people who will have the big problems. LOOK AT YOUR STATEMENT and if you are online with your credit card and your bank account, you really should be checking their accuracy every few days to help guard against fraud. Sorry this happened to you, Farrah. I know it sucks.:( |
that happened to me too..Someone got our info and tried to buy a $1400 computer from bestbuy.com. luckily our credit card company called to verify , We ended up just canceling the card and they sent use a new one |
One thing you HAVE to do is contact one of the credit bureaus to have them put a "fraud alert" on your account. There are 3 credit bureaus (Experion, TransUnion, and someone else) and if you contact one they will let you know everything that you need to do. They can also answer ANY questions you may have about the entire situation. They also contact each other so you don't have to spend a lot of time calling everywhere. What will happen then is that everytime a big purchase is made with your credit cards (any of them), the credit card companies will call you within a day or two to verify it. This way if anything else is purchased without your consent, you are not liable in any way. A few years ago someone ordered tires from Pep Boys using our account number. When we went to build a new house last summer we even got called when our mortgage went through. I actually love having that extra protection now. |
Farrah, I am so sorry! It sounds like you have it straight. Lipstik and General Patton send Zeus kisses. Hope to see you soon! |
Thank you all so much for the support!! I think we have it under control now and lets just hope this NEVER happens again!! |
I happen to have these numbers in my purse because a friend asked me for them not long ago. We had to put a fraud alert on our credit because the bank informed us that someone "might" have been trying to set up an account with my husband's drivers license number. They think it was just a typo on the other bank's part but never can be too sure. Here's the numbers to the three places you want to contact for that... Equifax 800-525-6285 Experian 888-397-3742 TransUnion 800-680-7289 |
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Happened here too! They bought a couple hundred dollars worth of diet pills..I had to fill out all these forms to get the money back..did all that and told them I wanted a new card..but for some reason, they didn't give me a NEW card and NEW account..they just sent me another card..so of course the theives charged more diet pills on the other card...so I had to do it ALLL over again...so after that I closed my credit card with chase! Good luck to you! :D |
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That happened to my hubby a couple months ago too... Someone got his Debit card number and started charging away! we got all our money back, but ticked us off!! We closed and reopened.. now we don't save passwords, we shred anything that has our name on it, and whenever someone asks us for SS #'s we always ask the purpose and if it's even necessary to give it! We also put a fraud alert on his Credit score stuff so if someone tried to apply for credit! What losers!! :mad: |
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