Credit card number stolen My credit card number was stolen and over $7,000 in fraudulent charges were made. The thief bought bathroom fixtures in PA, Columbia sportswear online, and ate at Bob Evans in MD. :rolleyes: Citibank is removing the charges immediately. Now I am worried about general identity theft. Any suggestions about where to go and what to do other than check my credit report? |
That is just terrible, I am so sorry! I worry about that kind of thing too, I wish I had some good advice for you :( |
lifelock.com |
Your credit card company should give you the name and number of that/those company/ies to call to put the credit freeze or check or whatever it is that you do so that no credit can be obtained under your SS#, name without your being contacted. I completely forget what to do. You could try Googling it and you will probably see who it is but your credit card has that info - should have volunteered it. It is a free service to put that lock on your credit. |
You should put a fraud alert on your credit reports. Then when someone tries to use your credit they will have to prove who they are. It is easy to do, just call them. I had to do this when my identity was stolen. It worked they called me to verify any transactions that were out of the ordinary, she had even gotten bank loans with my identity, but all was put right and I was contacted when she tried to get a credit card in my name. I think it stays on for several years. |
I work in a bank and the first thing you need to do is notify all three credit bureaus. (Equifax, Experian and Transunion) they will put a block or watch on any new credit being applied for and notify you. They should be able to tell you what other steps you need to take. |
I knew my YT friends would have the answers. :) Off to call the credit bureaus right now. Thank you! Will look into Lifelock too. |
While the credit report is a must.. it also becomes a pain, cause everytime you try to apply for credit the big three firms will call you at home to verify it is you. Its hard for you to say it is your requesting the credit, when you are not at home to answer the phone call. It does not happen to the average person often, but remember if you are getting a loan, a new cell phone, things that will require a credit validation, you will be immediately turned down until the verification can happen. But it must be done. |
^^I can imagine it is a pain, but much less frustrating than trying to undo a loan theft. I called Equifax and they put a watch on my report, which they will forward to the other 2 credit reporting agencies. They also confirmed no unusual activity otherwise. Yea!!!! That was too easy. I'm feeling much better. My faith in customer service is restored. My only concern now is how the card number was stolen...computer? Citibank records were recently compromised. Hmmm. |
I'm sorry this happened to you. I saw (on FB) that this just happened to my friend, she just found out on Saturday. With her, the gas station she went to got hacked, so that's how they got her numbers. Sad and scary that you can't even get gas! It was an eye opener for me though, because I never thought of it happening this way. I hope they find the scum behind this. |
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I think there is a credit card monitoring company which you can use to put a fraud alert as well as to monitor your credit. Was it just the CC that was stolen? My bag got stolen a few years ago and i had my SSN# in it :( so i had to go through this painful process. Good luck! |
Oh no! Glad you are being proactive. I'd keep monitoring those credit reports agencies. My information was stolen two years ago, and thankfully everything turned out okay. It was a nightmare going through all the phone calls and paperwork. Good luck! |
Ack! There's terrible. :(:( I'm so sorry. I have no advice but hope you can get this resolved. What a pain in the butt. |
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Seems like Citibanks records are always getting compromised. |
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