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-   -   Problems with Dr. Pepper?? (https://www.yorkietalk.com/forums/off-topic-discussions/212636-problems-dr-pepper.html)

TatumsMom 09-13-2010 01:00 PM
Problems with Dr. Pepper??
 
Ok, this may sound strange but for months now I've had problems with Dr. Pepper (plastic) bottles I've bought (the six packs). Usually I shop at Super WalMart for groceries so I stopped buying them there but now a 6 pack that I bought at HEB has the same problem. Even though they most likely come from the same distributor, the bottles are shaped slightly different (don't know why!). The problem is that when I open a bottle it barely fizzes and then tastes flat. I can understand a random problem every once in a blue moon but I bet this has happened to me with at LEAST 6 or 7 six-packs from WalMart and now one from HEB. And no, I don't take the stupid things back to the store for a refund. I don't have time to jack with the idiots at WalMart. I did happen to come across a DP delivery guy one day at WM and told him about it. His response? Blank look and basically no response. Intelligent. My next step is to call the local Dr. Pepper bottling place to find out if I'm the only idiot reporting this. But seriously, anyone have this problem where you live??

Beamers Mom 09-13-2010 01:15 PM
Quote:
Originally Posted by TatumsMom (Post 3269435)
Ok, this may sound strange but for months now I've had problems with Dr. Pepper (plastic) bottles I've bought (the six packs). Usually I shop at Super WalMart for groceries so I stopped buying them there but now a 6 pack that I bought at HEB has the same problem. Even though they most likely come from the same distributor, the bottles are shaped slightly different (don't know why!). The problem is that when I open a bottle it barely fizzes and then tastes flat. I can understand a random problem every once in a blue moon but I bet this has happened to me with at LEAST 6 or 7 six-packs from WalMart and now one from HEB. And no, I don't take the stupid things back to the store for a refund. I don't have time to jack with the idiots at WalMart. I did happen to come across a DP delivery guy one day at WM and told him about it. His response? Blank look and basically no response. Intelligent. My next step is to call the local Dr. Pepper bottling place to find out if I'm the only idiot reporting this. But seriously, anyone have this problem where you live??
There is probably a customer service number on the bottle. call that instead of your local place. They will look into it and you will probably get coupons for free Dr Pepper.

I do that whenever I have a problem with a company's product. Also called to praise products and have received coupons for that product free as a thank you:)

TatumsMom 09-13-2010 01:25 PM
Quote:
Originally Posted by Beamers Mom (Post 3269449)
There is probably a customer service number on the bottle. call that instead of your local place. They will look into it and you will probably get coupons for free Dr Pepper.

I do that whenever I have a problem with a company's product. Also called to praise products and have received coupons for that product free as a thank you:)
Hey, thanks! Don't know why I didn't think of that. I'm on hold right now waiting to talk to someone.

TatumsMom 09-13-2010 01:34 PM
Okay, gave him the lot number and SKU number and all other kinds of info off one of the bottles. Will probably never hear of what the problem is but he's sending me coupons for free 12 pk cans. I really wish I could hear what's causing this though.

BonBon 09-13-2010 01:37 PM
I haven't had any problems with my Dr. Pepper lately, but I don't buy that size of bottles. It's good you're getting the coupon for a free 12 pack :), but it would be nice to know if/when they've fixed the problem.

Beamers Mom 09-13-2010 01:42 PM
Quote:
Originally Posted by TatumsMom (Post 3269461)
Okay, gave him the lot number and SKU number and all other kinds of info off one of the bottles. Will probably never hear of what the problem is but he's sending me coupons for free 12 pk cans. I really wish I could hear what's causing this though.
You may hear back. One company I had a problem with, there was what looked to be a foreign object in a Smart Ones meal. Couldn't figure out what it was. I called the company and they had me mail the object to them. (I had also sent a photo of it to the regional FDA office)
I got a letter back a few weeks later explaining what it was (forget what it was now, but wasn't anything harmful) and they enclosed about half a dozen coupons for free Smart Ones and also several coupons for cents off.

It pays to let the company know:)

TatumsMom 09-13-2010 05:04 PM
Yes, the coupon is nice but I've probably wasted about $30 over the last six months or so dealing with this problem. It just can't be possible that I'm the ONLY person buying the dud ones. Hopefully other people have complained. I just wish I would get a real response as to what the findings are. I told him I was really curious to know what they find out. Who knows.... he said he would put in the notes that I would like to know that. We'll see.

NGessner 09-16-2010 04:43 AM
They (DR. Pepper-Coke-Pepsi) all of them have a stale date code on the cans-bottles .
How do I know this because I buy Cokes especially for when my son comes to visit. I was buying either on sale cokes or too many and they would sit in my cabinet between his visits. He started fussing because my drinks were always flat or stale tasting- He told be to look on the cans before I bought to make sure they were fresh.
Hope this helps.

NGessner 09-16-2010 04:49 AM
Problem with Dr. Pepper
 
They(Dr. Pepper, Coke, and Pepsi) all of the print a stale date code on the cans/ bottles. How do I know this??? I always have Coke on hand for when my son comes to visit. He complained that the Cokes always tasted flat or stale and asked how long had I had them. I said why they don't spoil!!!!I told him I didn't really know I just replenish the supply between his visits- either on sale or otherwise. He said to check the dates from now on to make sure I was buying fresh drinks.

Sharly4 09-16-2010 08:25 AM
I love Dr. Pepper! I don't buy the little bottles though. I buy the 3 liters and 2 liters and they taste fine. I hope they resolve it b/c there's nothing worse than a flat soda. That's the main reason why I don't buy the knock offs, they always taste flat!

TatumsMom 09-16-2010 08:48 AM
Quote:
Originally Posted by NGessner (Post 3272070)
They (DR. Pepper-Coke-Pepsi) all of them have a stale date code on the cans-bottles .
How do I know this because I buy Cokes especially for when my son comes to visit. I was buying either on sale cokes or too many and they would sit in my cabinet between his visits. He started fussing because my drinks were always flat or stale tasting- He told be to look on the cans before I bought to make sure they were fresh.
Hope this helps.
Nope, that's not the problem in this case. I have done that before though.... bought too many on sale and ended up not drinking them in time. But this really seems to be a bottling issue. I really can't even tell you how many 6 packs I've bought in the last 6 months or so that were flat. And not only that, on some of them the cap didn't even seem to be on right. You know how the tamper proof seam breaks apart when you open one? Well, on a couple of these 6 packs, the seam didn't even break.... the whole cap just twisted off very easily.

I doubt I'll ever hear what the verdict is but I just wish they would get the problem figured out. I'm going to try buying my DP 6 packs here in the town I work in instead of my home town. Maybe the 60 miles difference will mean it's a whole different bottling place. Who knows.

OwnedByJezebel 09-16-2010 09:06 AM
Since they are plastic bottles, maybe you could give them a squeeze before you buy them. It seems that the bottle of a well-carbonated drink would have absolutely no "give" at all, and maybe a flat one could be pushed in a little?

TatumsMom 09-16-2010 09:12 AM
Quote:
Originally Posted by OwnedByJezebel (Post 3272306)
Since they are plastic bottles, maybe you could give them a squeeze before you buy them. It seems that the bottle of a well-carbonated drink would have absolutely no "give" at all, and maybe a flat one could be pushed in a little?
Believe me, I've tried it all to figure out if they were good before putting it in my cart. Doesn't seem to look or feel any different. Even shaking it a little.... they still bubble up a little inside when shaken even though they are flat when opened.

Justin 09-16-2010 12:36 PM
no problems with Dr. Pepper....but I must say the Dr. Pepper Cherry is amazing!

J_is_my_initial 09-17-2010 02:38 AM
We once bought some diet coke cans and one of the cans actually had nothing in it. It was completely closed. I called the consumer # on the can and got a coupom for free 6 pk. Two months later the same thing happened. Called again got another coupon. I told them it was the 2nd time. Never got a reason for it.


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