7 hours at the mall today!!! Yep...that's how long I was at the mall today. I took my car in for service...under warranty...and the shuttle took me to the mall. I am thinking it might be a couple of hours. well......5 hours later i called to check the status and was told that they JUST took my car into the shop...they are short handed. OMG. i was HOT. i called the service manager. he put me on hold. while on hold, the original service guy picked up the line "ma'am, we are working on your car...we should have it done in a little while." I informed him that i was on hold with the service manager and he just repeated himself. OMG i was so ticked!!! let me add that i had waited 5 weeks for this appointment because they have been so busy lately. so you would think that with me having this appointment, they would take my car back shortly after my appointment time. NO...not the case. so after 7 hours at the mall...I called and asked the shuttle service to come and pick me up. they got me back to the dealership and my car was waiting on me. they didn't even call to tell me it was done!!!!!! and then they inform me that i need to bring it back next week, leave it for 2 days, because they have to replace a part that is hard to get to. luckily they will give me a free rental car to use. they are also going to clean my car for me. i was not thrilled being at the mall that long. and i spent lots of money LOL |
Geesh I dont blame you for being mad, thats so not right, I love the mall, but not 7 hrs worth, Hope you got alot of christmas shopping done;) dont know if i would take it back to them or not. good luck:) |
I would have been mad too! and half crazy from spending 7 hrs in a mall. |
i would have been pissed too! my stepdad is a mechanic so i stick to him lol! |
Seven hours in the mall would make me :tongue036 :rollingey Were you at least able to find anything good to buy? lol |
WOW...7 hours at the mall:eek: I would have been furious too....hope you at least got some great things! |
Goodness!! They could have at least called you. 7 hours in the mall is a long time... |
That is crazy!!!! 7 hours in the mall would of done me in....I hate going to the mall!! |
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wow! That is a looong time, i love the mall but 7 hrs is way too long! |
oh my gosh! that's crazy! I would've been mad, too! I think I would go crazy being in a mall for 7 hours. AND I'd leave a couple hundred dollars in debt haha. |
wow i cannot stand being at the mall for an hour let alone 7 hours?! wow!! that was totally not acceptable and hopefully the next time you bring it in they'll treat you better than that! |
I hate when they do that, if you are waiting for your car they SHOULD service your car first. |
OMG that sounds like my experiences with car repair:laugh: I spent 5 hours at WalMart once, waiting for an OIL CHANGE:mad: They kept telling me that it was almost ready, and I continued to shop and spent way too much money. THEN they did the same thing to me, my car was ready and they didn't let me know, I DID have my cell phone and they had the number:mad: The very next day, my A/C died, so I don't recommend them at all. That cheap oil change ended up costing me $350 in WalMart, and $500 to fix my A/C:rolleyes: |
Yikes, I am sure you were nicer than I every COULD have been! |
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