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Pet Food Direct? Does anyone order from Pet food direct? Just curious if they have good customer service? How long it takes to to recieve your order? |
Very quick shipping I order from Pet Food direct about 4 times a year and have LOVED how quick they ship! I think you will be very pleased with them. :) Oops... edited to add it takes 2-3 days for our food to arrive. |
Thanks i got worried, i placed an order about 2 1/2 hrs ago. And i usually only order thru places who let you pay thru paypal. But they dont. And i ordered and the message popped up that says we just sent you an email, and i still haven't received the email....... |
I use them and have for years. They are efficient and it takes close to a week to get orders. |
I just recently ordered a Gamma Vittles Vault and a couple of bowls from them....got them in like 2-3 days. It was also the best price I found, I had been looking at these storage containers for a while and I was well pleased with the service and the price. |
Did you guys all receive a confirmation email immediatly? Or did it take a while? |
I honestly don't remember, let me look at my emails. I always put emails from vendors I have ordered from in a folder. I don't think I have deleted it yet ...just looked and I got the email confirmation the same day...not sure how soon after my order was placed though. |
okay, thanks. i dont know why i get so paranoid lately if i dont use paypal. It stresses me out, lol. Especially when i spend this much, And it already has been deducted from my avaiable balance, but i still havent received a confirmation number. It seems like a very trustworthy website from the sounds of it tho. |
Only place I order food online! They are always sending awesome coupon codes from 17%off, 20%, etc. Shipping is so fast! Had a problem once with forgetting to put in a bag of treats. Called them up and they shipped them out free next day. Awesome site. Some codes for you or anyone (can one use one at a time see what is better): SHIPFREE (orders over $59)exp Jan 29 LSPD17 (17% off exp feb1) |
Just an idea about the email. Check your junk mail. Sometimes it will filter mail like that. Good luck! |
THanks everyone, i did check my junk email, not there either. I went ahead and called, and they said my order did go thru, just for some reason i dont receive there email. But thats okay, at least it all went thru. |
I went to the pet food direct website and it don't won't to load for me, does anyone have this issue? |
We used to use them until they changed how they sent stuff to our apo address overseas. It went from 1 week to 6 weeks to get food. They were always super nice and helpful before the shipping change and I would recommend them to anyone in the states. |
I have found better deals at Doggiefood.com although the shipping can be somewhat slow to reach me in El Paso, TX. But they are good at their prices and shipping is usually $4.99 or free if you order over $49.99 in your purchase! much cheaper than going to Petsbarn or Petsmart. |
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