My 2 cent is... The manager was rude. Yes I will write to complain. I think the op was treated poorly so she, as we all would do, wanted to get back.


I would buy from a store again if I was treated rude... And word of month is the best tool to uses

I do not see anything wrong in binging dogs into places that allow it, I would much rather see a pup than a mis behaved child, I have had many meals ruined by children that the parents do not control their child. When my children were little there were restaurants who would not allow children. I was. Little miffed but understood. The same is true foe my dog, as long as I understand or know the rules I will follow. But treat me with respect.

I believe that the manager need to learn how to deal with customers in a more professional way...

But... I also believe that animals (other than service animals) have no place being in any store for any reason. With the exception of pet stores who allow it. It's just not right... sign or no sign.

WHen I saw that our town was getting a Pet Supplies Plus Pet Store I was very excited, we go a few times a year with the dogs. :animal36

This topic has been discussed both onh this thread and in past thread alot nausiating alot so there are a group of people that do feel both ways. If someone doesnt frequent a business that wont let their dog in that is fine but5 that is different than this case where someone wants to affect their business and encourage others to do it also. I do think the store should have been more professional but I still dont think thats cause to start a boycott and I dont really believe that is the reasoning for it either.

Understand
 

I understand your frustration, but many people have children that have allergies to dogs and some bad pet owners allow their pets to urinate in the stores. Also some people are afraid of dogs. I agree with the store. Just don't take your pet in stores that don't want pets.

(just playing devil's advocate here)

Uhhhh dog's fly on airplanes (an enclosed space with only recirculated air) and the airlines say TOO BAD about those with allergies because (some study somewhere it was said) being in direct contact with a person covered in dog allergens is just as detrimental as being in direct contact with the dog...so the allergies thing is kind of mute in reality...

I'm odd on this one I;m not allergic to dog neither are my children but non-hypoallergenic dogs (the breeds with heavy dander) freak out our allergies so several family members mock me bringing my dogs places with me or just having them and then saying we can't go to their houses unless we've taken allergy meds prior...

I agree 100% ....

I think that to encourage others to boycott a business just because you cant take your pooch in their store or because the manager was load and unprofessional is taking it way out of proportion !

We can try to understand that many people like to conduct business without people bringing in their wild and jumping dogs and therefore to be fair, have to outlaw all dogs. I, for one, would not go into a business that has dogs in it if the dogs aren't in carriers or in the arms of the owner. I have a very bad back and just the slightest jumping up on my legs by even a midsize dog can cause 2 days of misery - and I love dogs! I live and breathe dogs! But I prefer to keep away from stores that welcome them as so many people simply cannot control their own pets! And some don't even keep them clean! Ugh! Don't encourage hurting someone's earning a living because they are trying to keep it civil for all. But they should be nice about it when explaining their rules as we should about accepting them or personally going elsewhere.

The OP didnt ask for an over all boycott. I will not return to the store and sense it happened to ME. I will choose for ME. I did ask "if you were so inclined" to write BB and tell them how you felt. I have even stated that you can write in support of BB.

Emailing their customer service asking for consistency so customers aren't put on the spot and noting how many people feel very strongly about their dogs being like children and sensitivity and basic rules of customer service and politeness when "informing" customers of the policy...

I have to agree. I love Bonnie to death, but I am respectful of others. I realize my baby does not belong some places.
Lets face it, your dog did not want to go to Blockbusters, you wanted to take her there. Also, just because they are little and cute is not fair to someone that loves their huge dog. They want their big dog with them too. Where do you draw the line?

Excuse me,but you werent there when I put a harness on my dog and walked out the door with her. She begs to go with me everytime I leave the house. Loves the car,loves the people and loves everywhere she goes. The issue is that the rules had changed sense my last visit and I was yelled at. If the rules had not changed then there would not of been a problem.
Do NOT presume to know,this is not an opinion but a presumption that my dog may not enjoy going. Also I own a 70lb dog and although I would love to take him places he actually does not enjoy outing and therefore does stay home.
I draw the line at restaurants,although there is one here that my dog is welcome. Actually invited by the owners to visit anytime that she wishes.I draw the line at grocery stores because they have open food in the way of meats and vegetables.
If you are going to respond then give your opinion not a presumption that you have knowledge that you do not have. If your opinion is that dogs should not go to public places,then just state that. Dont presume.

Not trying to start anything, just asking,
If the sign says "no pets allowed" why did you even bring your dog in? Doesn't that open you up to having you feelings hurt if they ask you to leave? Think the sign doesn't mean your dog? I am amazed at those that think the rules are for others to follow, but not for them.

First the sign was NEW, I had been in that store more than once a month for more than 5 years,with NO problem. Second the sign did NOT say "no pets allowed" it said "service animals welcome" and I didn't see it because it was NEW. The service animal posting usually gives the manager lea way,instead she chose to yell at me to inform me that I could no longer bring my dog in.
As for my feelings,they are not injured. You were being presumptious not giving your opinion.

I am curioius?
Did a DR. ever tell you that you were disabled? Tell you that a service dog would be benefical to you because your condition is so severe that you are not able to leave home without the extra support?
Are you currently collecting disability benefits? I ask you these questions because just deciding yourself that your disabled is not enough . It takes more then a dog who can perform a couple of things to be consdered a "service animal" PLus, physically or mentally , a Dr. has to agree that you are disabled and a service dog is needed . If not then YES, you are abusing the ADA .
I actually have a variety of illness's , and are 100% disabled, unable to work . My Dr. did agree a service dog would be beneficial for myself . I also have a son with autism and cognitive delays.
We have 2 small service dogs. Evenso I do not bring them with me all the time. Despite having difficulties when going out, I prefer the help of a family member. I have my hands full already then to bring a dog into the picture.
I could if i wanted to easily though.
As far as the OP , Yes I agree that management needed to handle this with a lot more professionalism . However, I do not think that it is ok for a pet owner to think that they can bring a dog into a store just because they have done it before many times without nobody questioning it. I think it was a matter of time that someone said something.
The OP could of responded with a little more grace, and just left the store. Most places do not allow dogs into their store. Not in the United States.

Ever wonder why stores ask you to leave if you have your dog?
Shouldn't they ask you to please take you dog out?... and please come back...just without your dog?

That's what I was talking about. There is a difference between an ESD and Service Dog/PSD, being that I have one that is officially trained to do both. Plus the OP didnt mention anything about having a disability so there was no need to post that message about using a "disability" in order to have a dog accompany her around. It would definitely give a person the wrong ideal and abuse the system. That's what made me say something.

Maybe it doesnt matter to YOU, BUT IT MATTERS TO ME AND MY SON. You can be blaise all you want about it, but the OP never mentioned having a disability and therefore it shouldnt have been brought up. You cant just train any animal to do tasks and say, its a service dog. ESD maybe but service dog, NO....All I said that I wouldnt want the wrong person to get the ideal that they can "train" a dog into being a service dog simply to have them accompany them where ever they feel the dog should go.

But that would require that they practice good customer service. Sadly, that just doesn't seem to be the case in most places.

I know this conversation is never going to change anyone's mind about this but lets just remember one thing. Yes, some dogs love to be with their owners and love to ride in the car BUT dogs do not know the rules, they are not aware of the dangers nor do they know that some people have real problems with dogs. We as the ones who love them and the ones who are responsible for them have to make the decisions according to the circumstances. Two minutes after you leave your dog home it is sound asleep on your couch!
One more thing. If you insist on taking your dog in the car put it in a crate or at least a dog seat belt. If you love your dog so much at least protect it, and others on the road, from harm.

Great way to end things! :thumbup:

I agree

Ok. To answer ur first question. Yes. I will not go into detail anymore because honestly, I don't feel I need to explain my situation to people who don't know anything about me and my disability, people who don't NEED to know anything about it because it's my business, people who are questioning my integrity, and people that treat me in such a way that make me not want to get to know them on YT like I wanted to get to know people on here when I first joined. I'm very sorry that there are such judgemental people in the world that think they know everything when they know NOTHING about me. It's already HARD enough just BEING me and then I have to deal with things like this. I came to YT in hopes of finding great information (which I have found), support from other yorkie lovers, and possibly some new friends (since I don't get out much, I don't really have friends other than family). It was the perfect place for me when I first joined and I am kind of confused because the last few days I have been reading a lot of posts where some YT members are being very rude and disrespectful to other YT members. And I'm not talking about this thread. I've at least seen 3 others threads in the last few days. It just saddens me that people can't find nicer ways of communicating ideas to others without being rude or mean. People on here have feelings, we aren't robots typing things in here, we are REAL PEOPLE with REAL situations and REAL feelings. I swear, even things I've seen said to other people makes me want to cry. I feel for them. Anyway, babiegurl i understand your situation with your son makes you very passionate about the topic, but I don't understand why you had to start a big argument on this thread about it. I would think that being in your situation you would be more sensitive to others in a semi-similar situation. Obviously, you MUST know how difficult it is to live a "normal" life having a disability, seeing it firsthand. I am not judging you, your son, or anyone else here. I am just dumbfounded at why you felt the need to start attacking a person you know nothing about and i really don't want people to know ALL about me unless they are a close friend of family member. It is nobody's business. To the OP, I'm sorry I posted that first post on here because it obviously started a fiasco. I apologize that it ended up taking away from the original topic. SO SO SORRY for posting information.:confused::(

:goodpost:

Telling somebody to leave from across the store or in a rude way is uncalled for. But unless it's a support dog, then I don't think they should be allowed anywhere where even closed food is closed.

Small dogs might be fine, but that is discrimination against large dogs. Any dog can stink, lose fur, bite, etc. The larger the dog, the more likely something is going to go wrong because they can't just be held. It's not fair to large dog owners to allow just the smaller ones.

Ellie stays home. She doesn't need to shop with me. :)

I don't take Tibbe in stores with me - too worried about his safety - things can happen - and I don't want to make others uncomfortable who may not be cool around a dog. Tibbe and I have a wonderful life together without him going into stores with me.

Wow! After reading some of these posts I have decided this site is not worth the hassle. Not only are some of you blatantly rude because you have a differing opinion from another user, but now you have the audacity to gang up on someone over a medical issue they have trained their dog to help them for. Because of what? It isn't as big a disability as your kids? I have sat here and read through so many posts and see that some people get away with snarky murder. What are your standards YT? If someone has a large following, donates, and posts a couple thousand times their behavior is acceptable? I grew up with a father with MS, I wish to God we had known about a service dog to help him when he was still alive. The fact that one can help anyone, no matter what their ailment, speaks to how truly marvelous these pets we choose can be. I will NEVER be ok with people downing someone with ANY kind of disability. There is NO room within the disability community to rate whose is real or worse than another's.

I wish everyone luck and love with their pets and their health, but as for me I really dislike the snarky know-it-all attitude that seems to permeate so many people, especially since they are allowed to continue and never stopped.

I feel you not only misunderstand the "medical" and non-certification of the dog at hand, or those in examples but I think you fail to see there are people here calmly productively stating their opinions on both sides nevertheless disagreements are human nature when open forums are the basis.
Most feel the manager should have been polite, the dog should probably have not been in the store. I feel that way but empathize, I used to take my dog to Target it was policy they were allowed until the corporation made a no dog policy taking the choice from individual store managers, I didn't know and was rudely told as I was leaving...I too was mad over the circumstances and lack of basic communication and customer service in a satisfactory experience. I see both sides,
I'm so sorry you feel this way, please take a short break and come back and reread. YT is a wealth of health, training, grooming etc information in the least. Some threads get touchy on feelings, I'm not seeing where this one is 'one of those' hope you stick around.:)

:goodpost:

Obviously you have no knowledge on what qualifies and differs between a service dog and a ESD, but I wont rehash that topic. Let sleeping dogs lie....

BTW, if me feeling passionate about service dogs and hoping no one will try to get around the ADA when it comes service dogs and ESD is what you consider "snarky". Let's just say I wont lose any sleep and neither will my son or whoever helps benefits from those types of dogs..smh..

Snarky describes a tone. Perhaps there would have been a better way to word things so they didn't sound sarcastic, accusatory, and rude at times. It wasn't what you were saying, but how you said it.

Dolcesmama was trying to be helpful by putting information out there that helped her and seems to be completely fine in her state (not "getting around" anything). I don't see anything wrong with that. If people abuse the information she puts out there, that's their problem not hers. She doesn't deserve any flack for what she has posted and she certainly doesn't deserve to have her condition belittled.

You both posted valid information from valid sources. Now let's just try to move past this slight bump and continue on being part of the great community of YT! :thumbup: